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Company details

  1. Online Marketplace

Written by the company

Shuppi is a digital marketplace built for creators who want to sell templates, e-books, design assets, software, and other digital products without the usual complexity. Our vision is to build the most creator-friendly marketplace on the internet. Shuppi handles global sales tax compliance for you, offers localized checkout in more than 114 currencies, provides fraud protection, and helps drive traffic through on-site recommendations, email features, SEO, and a growing affiliate network.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Shuppi is a wonderful marketplace for…

Shuppi is a wonderful marketplace for digital creators to share their products, I love the fact that Shuppi offers low fees compared to other digital platforms where I sell my products.

Their user experience and interface is something that is simple and easy to use and is better than most of the other digital platforms I have come across. Being an invite-only marketplace also ensures that people also get high-quality products.

I however wish that they work more on product updates, that is, as a creator, when I update my product, maybe the description or images, it takes a while (a long while) before it actually reflects, it doesn't reflect immediately as the site says it will. But whatever the case is, it is overall a very good site.

I also wish they did more marketing or promotion, because more people need to know about this marketplace.

Who knows what the future holds for Shuppi?

December 8, 2025
Unprompted review
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Reply from Shuppi

Thank you for the great feedback. We are currently improving how fast product updates appear, so changes will reflect much quicker. We also have new marketing efforts underway to bring more visibility to creators on Shuppi.

Thanks again for the feedback. It helps us move in the right direction.

Rated 1 out of 5 stars

I was invited to sell on Shuppi and…

I was invited to sell on Shuppi and thought, “Sure, I’ll check it out.”
Then I started reading the fine print — and wow. It was like playing a game of “Spot the Inconsistency” between what their staff told me and what their actual Seller Agreement says.

Turns out:

• Mandatory discounts
• Mandatory affiliate network participation
• Undisclosed payout fees
• And the platform can change your pricing or visibility whenever they want

All of this was only confirmed after I pushed repeatedly. Not exactly the trust-building experience you want from a new marketplace.

I’ve been in this industry a long time, and this is the only platform where you need detective skills just to figure out what you’re agreeing to. Hard pass.

December 3, 2025
Unprompted review
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Reply from Shuppi

Hi Miss Tiina,

Ricardo here, Founder of Shuppi.

I want to start with a sincere and unreserved apology. You are absolutely right to call out the inconsistencies between what you were told and what our agreement actually says. That is on me and on our very young internal processes, and I take full responsibility for the confusion and the poor experience.

We literally officially launched on Monday and are still putting better systems in place for how we communicate policies. Some of the responses you received were drafted with the help of AI, and in this case that introduced confusing and sometimes incorrect explanations. That is not an excuse, only context. It is our job to review and make sure everything we send to creators is accurate and consistent, and we did not do that well enough here.

On discounts
We do have a clause that allows Shuppi to run system wide promotions that can affect pricing during those events. The intent is to run these platform wide discounts only occasionally, with clear announcements ahead of time, so that all creators can benefit from extra traffic and higher conversion during those periods. For clarity, we have not run any system wide discounts yet, and when we do, they will be communicated in advance so creators know what to expect.

On the affiliate network
The affiliate network is a core part of how we want to help creators grow. Making all products available for affiliates to promote is intentional. It keeps things simple, removes friction, and gives affiliates confidence that they can promote any product they truly like without worrying about toggles and exceptions. This is a feature, not a bug, and one of the ways we hope Shuppi will become a strong differentiator that drives more sales for creators over time.

On undisclosed fees
You were also right about the payout fee not being clearly disclosed. The one dollar payout processing fee was not consistently visible across all surfaces. We have now corrected that. It is listed on the signup page and in our Help Center, and we will continue to audit our materials to keep everything aligned. Thank you for catching this.

On pricing and visibility controls
Like many platforms, our agreement gives Shuppi some flexibility around pricing during promotions and around how products are surfaced, for example in collections or featured areas. The intent is not to arbitrarily change creator pricing or hide products, but to allow us to run campaigns that lift the ecosystem as a whole. Your feedback makes it clear that we need to describe this much more plainly and transparently, and we are already revising our language to do that.

You are correct that your experience with us did not build trust. I appreciate that you took the time to dig into the details and to share your concerns publicly. It is exactly the kind of feedback that helps us improve quickly.

We are listening, we are updating our communication, and we are committed to doing better for creators going forward.

Ricardo
Founder, Shuppi

Rated 5 out of 5 stars

Fast review process,exceptional…

Fast review process,exceptional supporting

November 18, 2025
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Reply from Shuppi

We are glad the process felt fast and well supported. We are working hard to keep everything smooth for creators, and your feedback means a lot. If you ever need anything, I am here to help.

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Rated 5 out of 5 stars

Easy and trivial

Easy and trivial. Will set up more of my digital products here

November 15, 2025
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Reply from Shuppi

Thank you for sharing your experience. We are glad the setup was simple for you. We appreciate you choosing Shuppi and look forward to seeing more of your digital products.

Rated 5 out of 5 stars

so far, love it

great online shopping experience as a template creator, the upload process is smooth & fast. had a couple of hiccups as is expected in the early stages but they were resolved quickly!

November 20, 2025
Unprompted review
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Reply from Shuppi

Thank you for sharing your experience. We’re glad things are working well for you so far. We’re continually refining the platform, so if you ever run into anything or have feedback, we’re here to help.

Rated 5 out of 5 stars

Great Platform!

Great Platform that allows you to create your shops and products with a lot of options and liberty, also the fees are great!

November 18, 2025
Unprompted review
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Reply from Shuppi

Thank you so much for the great feedback, and it means a lot to hear. If you ever need anything, we’re here to support you.

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Rated 5 out of 5 stars

Awesome interface and fees

Awesome platform with a clean interface. Helpful staff to talk to, and a great product with the fixed rate fees.

November 18, 2025
Unprompted review
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Reply from Shuppi

Thank you so much for the kind words. Our team is always here if you ever need anything.

Rated 5 out of 5 stars

Amazing Shop

Really healpful and friendly platform for selling digital products.

November 15, 2025
Unprompted review
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Reply from Shuppi

Thank you so much for the kind words. We’re glad you’re finding Shuppi helpful and friendly. Excited to keep supporting your digital products.

Rated 5 out of 5 stars

Faster at reviewing than I thought

Faster at reviewing than I thought

November 11, 2025
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Reply from Shuppi

Glad to hear that. We work hard to keep the review and approval process quick so creators can start selling without delays. Thanks for sharing your experience!

Rated 4 out of 5 stars

recently started uploading my first…

recently started uploading my first products on Shuppi, and I’m really impressed by how easy and clear the whole process is, both for creators and customers. The platform is transparent and doesn’t take large fees for listings or SEO, which makes it perfect for independent creators like me who are starting out with limited resources.
I’ve been looking for a platform that focuses on digital products and supports creators from around the world, including the Middle East ,something that’s not easy to find. So far, my experience has been smooth, and I’m excited to see how it goes as I start getting customers. Shuppi is a great, budget-friendly start for anyone looking to sell digital products globally.

November 11, 2025
Unprompted review
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Reply from Shuppi

Thank you so much for sharing your experience. It means a lot to see creators from every region, including the Middle East, finding Shuppi useful and accessible. Wishing you great success as your products reach new customers!

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Rated 5 out of 5 stars

Shuppi has been one of the smoothest…

Shuppi has been one of the smoothest marketplaces I’ve used as a creator. Clean setup, transparent fees, and direct support from the founder. Perfect platform for selling Notion templates and other digital products without the usual 10–20% cuts. Excited to see where it goes next!

Temini_0x

October 25, 2025
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Reply from Shuppi

Appreciate you sharing your experience and being part of our creator community. We're excited to continue improving and growing with you!

Rated 5 out of 5 stars

"Shuppi is fantastic for digital…

"Shuppi is fantastic for digital creators. The interface is clean, publishing is fast, and the transparent fee structure is a huge plus. The Google Shopping integration offers great organic reach. Responsive support and a clear focus on creator success—highly recommended!"

November 8, 2025
Unprompted review
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Reply from Shuppi

We’re thrilled that you’re enjoying Shuppi’s simplicity and transparent fees. It means a lot to hear that the Google Shopping integration and our support have been valuable to you. We’ll continue to improve to make Shuppi the best place for creators to grow.

Rated 5 out of 5 stars

Creator‑friendly marketplace that just works

Shuppi makes selling digital products simple. The onboarding was quick, the interface is clean and intuitive, and publishing listings takes minutes. I appreciate the non‑exclusivity and transparent fee structure—great for driving my own traffic without heavy platform cuts. The Google Shopping integration is a meaningful step for organic reach. Support has been responsive and the product feels focused on helping creators win. I’m genuinely impressed and excited to keep building here.

November 6, 2025
Unprompted review
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Reply from Shuppi

Thank you so much, Davor. We really appreciate your thoughtful review. It’s great to hear that the onboarding, fee structure, and integrations are working well for you. We built Shuppi to make it simple for creators like you to grow without limits or hidden costs.

We’re glad you’re finding value in the Google Shopping integration and our support team. Thanks for being part of the early community and for helping shape what we’re building.

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