Verified
Quick delivery. Any issues I've had have been sorted straight out quickly. I must say All the products I've bought from soft99. The Kiwami wax, the Kiwami shampoo have been excellent. I've also got th... See more
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I initially placed an order for some products but couldn’t make a payment via my Visa card. I sent an email and also called their number given on the site. From there on in the customer service was un... See more
Verified
Placed an order and tried to correct it by calling the phone number on the website. Nothing at all !!! No one answered so I deceived to email them. Email address not recognised. Tried useing two other... See more
Verified
Support was really helpful, answered my questions extremely promptly and professionally, got my order sorted and out very quickly. An absolute joy to work with, oh and the products and prices trash ev... See more
Company details
Written by the company
Soft99 is a legendary Japanese brand of car care products present on the market for over 70 years. Over the decades, the company has designed solutions that meet not only the current needs, but also respond to the challenges of tomorrow, setting trends in the world of detailing and vehicle care. Soft99 Store UK is offical online store of Soft99. We offer wide range of Soft99's products and accessories. With us, car care is pure pleasure. We offer express delivery – every order is shipped within 24 hours. Additionally, we provide free shipping on orders over £40. Our experts are also at your disposal – they will gladly provide professional advice via chat or email, helping you choose the best products for your vehicle.
Contact info
United Kingdom
- [email protected]
- soft99store.co.uk
4.3
Excellent
114 reviews
Hasn’t replied to negative reviews
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Verified
Amazing Products!
Quick delivery. Any issues I've had have been sorted straight out quickly. I must say All the products I've bought from soft99. The Kiwami wax, the Kiwami shampoo have been excellent. I've also got the Fusso wax which I'm looking forward to trying. Will top that with the Kiwami wax as well. Next product purchase will be the glass cleaning kit. Really good products and Soft99 is now my go to product for cleaning my car. Its nice to use something different other than the usual common products!
February 10, 2025
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Verified
the products this company sells are the…
the products this company sells are the best in the world and only number one
January 31, 2025
Verified
Easy ordering arrived quickly in time…
Easy ordering arrived quickly in time for my son's birthday
January 13, 2025
Verified
Glaco.
Been using their products now for a while and they are the best stuff out there, especially the Glaco range.
December 27, 2024
Verified
Perfect fast shipping and packing…
Perfect fast shipping and packing have come back for round 2
November 29, 2024
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Verified
Great Service
Great service from soft99 after DPD rejected the delivery due to my address soft99 immediately sent the order via Royal mail where I personally thought they would just cancel the order.
November 26, 2024
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Great service ordered and delivered in…
Great service ordered and delivered in 24 hours ! Brilliant thanks a lot
November 25, 2024
Verified
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Tried to place order 3 times when…
Tried to place order 3 times when special offer on wanted to pay by card just keeps giving me pay pal option.
November 26, 2024
Reply from Soft99store
Hi Brent,
Thank you for sharing your experience with us
On our site we got 3 different paying methods at the checkout
1. Pay by PayPal
2. Pay by Debit or credit card
3. Pay by manual bank wire
We noticed on your account that you selected to pay by bank wire and this method require our customers to send money manually from their bank account towards our bank account.
Simply if you wanted to pay by Card select 2nd option Pay by Debit or credit card.
Also if you have contact us we would immediately respond and direct to the right method for payment .
Kindest Regards
Soft99 Team
Verified
Black Friday Bargains.
I already have a few Soft 99 products but the prices in the sale were so good I stocked up on a lot of items.
Bit of a confusion over delivery but a quick email to them and Hassen replied that it was all ok. Which it was.
Great service, thank you.
November 25, 2024
Verified
Topping up on proucts
Excellent service as always from Soft99
Very well packaged and one of the best Blackfriday deals around 👍
November 25, 2024
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Great products
Great products, fantastic Black Friday offer. Website is clunky and unresponsive but worth persevering with for the offers
November 25, 2024
Outstanding service !
I initially placed an order for some products but couldn’t make a payment via my Visa card. I sent an email and also called their number given on the site. From there on in the customer service was unparalleled and absolutely outstanding. Great communication and great customer service. Will definitely deal with Soft99 again. Well done Hassan 👍👍👍
November 8, 2024
Unprompted review
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Verified
Quick problem solving
There was a slight problem with my order but once I contacted Soft99 they replied quickly & efficiently to rectify the situation, couldn't have asked for better service. Congrats
November 1, 2024
Verified
Bad Comminication
Placed an order and tried to correct it by calling the phone number on the website. Nothing at all !!! No one answered so I deceived to email them. Email address not recognised. Tried useing two other email addresses and nothing at all. Bad communication from Soft99. Purchased the products from another site
October 27, 2024
Verified
Excellent company and excellent…
Excellent company and excellent products. Highly recommend this company and their product lines. Fast delivery and update customer regularly.
October 5, 2024
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