Solaris Finance Reviews 197

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and professionalism. Many reviewers specifically mention individual staff members, highlighting their dedication to ensuring a smooth and easy loan application process. Consumers appreciate the team's willingness to address questions promptly and provide clear, step-by-step guidance. People also commend the company's service and user experience. Reviewers found the entire process to be quick, efficient, and hassle-free, from initial contact to final approval. The company's responsiveness and proactive communication are highly valued, with many customers noting that their concerns were addressed swiftly and effectively. The positive feedback underscores the company's commitment to providing excellent customer service and a seamless user experience.

Based on these reviews

Rated 5 out of 5 stars

Fantastic consultants. Big thanks to Lorie and Ria for handling our application very smoothly and assuring that the loan will go through. They had advised which areas will impact our application... See more

Rated 5 out of 5 stars

process was very easy, staff was very helpful and where there when i need to ask questions or had any concerns. Ria went above and beyond to help us with the loan process and made it an easy to be abl... See more

Rated 5 out of 5 stars

Ria was great , she always answers calls ir reverts back , she also calls clients n get missing documents , helps with coordination. Getting all paperwork right to submit . She makes us feel as one... See more

Rated 5 out of 5 stars

Realin was so great , she is the perfect customer service office , very polite , and professional , and carried through with all the process that had to happen . I am praising her so highly, as my cu... See more

Rated 4 out of 5 stars

The solar team are very friendly amd willing to take your ideas and concerns

Rated 5 out of 5 stars

What made my experience great was Ria one of you friendly, helpful and professional team members. This was my first ever journey getting finance for a project this size. She was on board with me ensu... See more

Rated 5 out of 5 stars

The process was seamless from the beginning to the end. The application was not complicated at all and communication was excellent. The application for a green loan to install a solar battery sy... See more

Rated 5 out of 5 stars

From start to Finish constant communication. Michelle has been with me every step of the way. Being our first finance process with Solaris nothing has ever been an issue.. Outstanding Michelle !!

Rated 5 out of 5 stars

Ria from Solaris Finance was exceptional from the get go. She made the process very simple and was there every step of the way. Very responsive and helpful not only during the process, but also post... See more

Rated 5 out of 5 stars

Dealing with Ria was a real pleasure. Ria kept me up to date with developments as they occurred. I found Ria polite, helpful polite and very knowledgeable. I would be more than happy to recommend Sola... See more

Rated 5 out of 5 stars

My service from Ria was exceptional ebery step along the way and her follow up was very prompt and always courteous and prodessional. Very highly recommended!

Rated 5 out of 5 stars

Bernie guided us throughout the entire process, helping us provide our clients with a more accurate and efficient application experience. She also followed up on the installation status, and even when... See more

Rated 5 out of 5 stars

Easy and well-set process. We used their services for one of our commercial clients. The onboarding all the way to settlement, was super easy. Their team was helpful throughout each step.

Rated 5 out of 5 stars

The whole process was quick, but not pushy. Mich explained what I needed to do and asked me appropriate questions and answered my questions promptly so that I could send appropriate documents/verifica... See more

Rated 5 out of 5 stars

This was the easiest loan application process i have ever been through. No countless back and forwards, very quick responses to any concerns and all approved very quickly. Thank you to Lorie for the s... See more

Rated 5 out of 5 stars

one or two small stumbles along the way but Melissa stuck with it showing patience and professionalism. She did what she promised with a "fix it" attitude all the way thru

Rated 5 out of 5 stars

Ria was amazing. She really did make the process easy and she was easy to contact and ask follow up questions with. We also received clear and detailed email instructions.

Rated 5 out of 5 stars

I worked with a really great person - Ria Bernadino - who was very helpful and facilitated the loan very easily! Give that woman a pay rise!!!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I recently opted for Solaris for one of my commercial projects, and I couldn’t be more satisfied with the experience. The entire process was incredibly smooth, hassle-free, and professionally h... See more

Rated 5 out of 5 stars

I was very happy how quickly finance was settled. Also I found financial Broker (Ria)to be extremely professional, friendly , and helpful.

Rated 5 out of 5 stars

Seamless application process. I had half applied planned to go back to complete the application and I had a phone call from Solaris asking me if I had any questions etc. Ria took on the application an... See more

Rated 5 out of 5 stars

It was quick and easy process to secure our solar finance with Solaris. Lorie was very thorough and prompt in processing our application. Thank you, Lorie.

Rated 5 out of 5 stars

This was as seamless an experience as we every had getting a loan approved - this case it was for a solar battery retrofit. Can only highly recommend SOLARIS.

Rated 5 out of 5 stars

Ria Liza Bernardino was so wonderful, patient and kind to deal with. She made the process easy. Very happy with Solaris and especially Ria. Thank you!!!!

Rated 5 out of 5 stars

Ria from Solaris Finance made this process seamless and was quick to get back to me with any questions i had.

Rated 5 out of 5 stars

The company is very nice. Great service They have done a very good job with my application. I highly recommend them. Lorie Bautista, she has been very helpful, very kind person and has helped me great... See more

Rated 5 out of 5 stars

Ria was great! She did not overwhelm me with too much information at once and explained everything as we went through the process. She was a breath of fresh air. thankyou

Rated 5 out of 5 stars

Ria was very professional from beginning to the end. I highly recommend their services. Very approachable. Great knowledge of the product. Amazing service.

Rated 5 out of 5 stars

Made the whole process easy. Very professional. Michelle was very friendly and helpful, great service.

Rated 5 out of 5 stars

We used Solaris finance for the part purchase of a new home battery and they were fantastic to deal with. Michelle was great

Rated 5 out of 5 stars

First time dealing with a financial institution in a very long time. Solaris were friendly, helpful when completing the application, understand and presented financial options that would meet... See more

Rated 5 out of 5 stars

The whole process was well communicated and easy to do. Lorie was great to deal with, a nice experience all round.

Rated 5 out of 5 stars

Quick phone pick up Returned calls came quickly Very knowledgeable & polite and easy to deal with Would highly recommend

Rated 5 out of 5 stars

It's been very quick response and very professional Thanks so much for you excellent service Thanks Ria

Rated 5 out of 5 stars

We found that dealing with Michelle was very good she dealt with us in a very good way helping us through the process

Rated 5 out of 5 stars

From the first call from Lorie to the last she was very helpful.. She spoke on the step by step process & also Lorie followed it all the way through..

Rated 5 out of 5 stars

Michelle was very pleasant to work with. Very helpful and guided what needed to be done in a efficient way.

Rated 5 out of 5 stars

Ria is just so helpful just made the process so easy should get employee of the month

Rated 5 out of 5 stars

Very happy with solaria finance, everything went very smoothly with the application. Ria was very easy to deal with.

Rated 5 out of 5 stars

Michelle is really helpful to get our energy loan approved seamlessly.

Rated 5 out of 5 stars

Very quick and easy process. Ria was amazing and made it a smooth process. Within 2 days my loan was approved


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Loan Agency

About Solaris Finance

Written by the company

Solar Finance for Residential & Commercial.

In our opinion, finance is mostly used for the wrong things. Finance should be used for investment, not consumption.Not only is solar a good investment, it has the added benefit of helping the environment.

Furthermore, our sales and marketing strategy is different than our competitors. Where other finance companies our their budgets into hard-sell tactics, we invest ours in providing value to the broader solar community through our Solar Nerds (https://solarnerds.com.au/) brand.

Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Frequent progress check-ins via emails & phone calls with all details needed. Quick recommendations when amending application and easy application process overall. Topped off with friendly service! Thank you Solaris team.

February 11, 2026
Rated 5 out of 5 stars

process was very easy staff amazing

process was very easy, staff was very helpful and where there when i need to ask questions or had any concerns. Ria went above and beyond to help us with the loan process and made it an easy to be able to get our solar (green loan) done

February 10, 2026
Rated 5 out of 5 stars

Great Service

First time dealing with a financial institution in a very long time.

Solaris were friendly, helpful when completing the application, understand and presented financial options that would meet our needs.
Application was processed quickly and received approval the same day.

The broker was excellent and wouldn't hesitate to recommend Solaris Financial to anyone.

February 2, 2026
Rated 5 out of 5 stars

JD was easy to talk to and was…

JD was easy to talk to and was knowledgeable about the product and services. The process was seamless and the transaction was pleasant and straightforward. Thank you. Highly recommended.

January 29, 2026
Rated 5 out of 5 stars

Realin

Realin was so great , she is the perfect customer service office , very polite , and professional , and carried through with all the process that had to happen . I am praising her so highly, as my customer experience with her , was one of the best I have ever had. Very friendly and very helpful , please give her a payrise , she so deserves it , look after her , she is a one in a million customer service officer. Please let her know Bruce gave this feedback , she is the best. 👍👍👍

January 27, 2026
Rated 5 out of 5 stars

Ria was great

Ria was great! She did not overwhelm me with too much information at once and explained everything as we went through the process. She was a breath of fresh air. thankyou

January 12, 2026

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