Solo Reviews 108

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the service provided, highlighting its effectiveness and the positive user experience. Consumers found the process easy to navigate, especially when uploading necessary documents for their cases. People also value the clear insights into their monthly income and spending that the service offers. The customer service and staff receive high praise, with reviewers noting the prompt responses to emails and quick action taken on their behalf. Reviewers mention specific staff members who were helpful, patient, and understanding during stressful times. The speed of service is another frequently mentioned benefit, with many consumers reporting that their answers to complaints were created and mailed quickly.

Based on these reviews

Rated 4 out of 5 stars

They did negotiate a settlement that saved me 1500 dollars even after their fee, which is great. They also kept texting me about another great settlement offer with would have saved me 12 bucks... See more

Company replied

Rated 5 out of 5 stars

I use Solo to track my finances, monitor my credit score, and get actionable tips to improve it. It also gives me a clear view of my monthly income and spending. Their blog posts are genuinely helpful... See more

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Rated 5 out of 5 stars

I actually did not know that something like this existed to help people. Court summons and legal documents can be very frightening and upsetting, and solo made it very comfortable and easy to follow t... See more

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Rated 5 out of 5 stars

I WILL NOT STRESS THIS ENOUGH, don't try to file your answer to a lawsuit a week before the deadline, you'll save yourself a lot of stress but if your like me and need to get it done in a pinch solosu... See more

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Rated 5 out of 5 stars

My experience was top notch as far as walking me through the process to make sure my individual needs were met. More importantly was the follow up after I purchased a service. They answered every que... See more

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Rated 5 out of 5 stars

Was a bit skeptical, but fears were unwarranted. Dealt with a lien case with Cavalry and help me saved 40% from the amount owed. Yale and Ben was extremely helpful and patient with me. I very h... See more

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Rated 5 out of 5 stars

Amazing service when you don't know what to do when you receive a debt lawsuit case! When an attorney is not affordable, Solo helps you self-represent! The Q&A sessions offered every week is a good to... See more

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Rated 5 out of 5 stars

This made my experience very very easy and very convenient for me to upload what I need to upload for my Case. I would highly recommend doing this. It saves a lot of driving time to drive somewhere an... See more

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Rated 1 out of 5 stars

Outsourced probably from Philippines untrained in actually applying the negotiating principles. So keep giving the same copy paste responses over and over. Nothing got solved. I'll probably have bett... See more

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Rated 5 out of 5 stars

Thanks for helping me submit and answer the complaint I was sent from PFG, Inc. I would have been totally lost if I hadn't found you on the net. Thanks for all you are doing to help the less knowledge... See more

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Rated 5 out of 5 stars

The process was easy and if I had questions, I received responses quickly. The process was so much easier than trying to do it myself. Less stressful and I felt better once the case reached a settle... See more

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Rated 5 out of 5 stars

Shine was so helpful in assisting me with the process. I really appreciate the prompt reply to emails and the quick action taken on my behalf. I have used solo suit several times and I truly appreciat... See more

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Rated 1 out of 5 stars

This company did not have the correct courthouse in their database and that automatically changed my hand typed out information to a completely different court and county and then they mailed that to... See more

Rated 5 out of 5 stars

While searching for representation, i found myself very lucky(to have found SoloSuit!!!)I was very delighted on how manageable it was to get everything setup!!! "Will Most Definitely" be referring you... See more

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Rated 5 out of 5 stars

My experience with Solo has been an EXCELLENT experience. To start out, filling the form to begin was a very easy process and the wait time was in the 24hr grace period. Solo keeps you informed of eac... See more

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Rated 5 out of 5 stars

I am so grateful I found this program! I was completely stressed about how to handle my summons, but Solo made the process so easy. The service is simple to use, straightforward, and incredibly effect... See more

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Rated 5 out of 5 stars

Process was easy, I had an issue and was helped with it in a timely fashion. Couldn't be happier. Helped me to fight for my own rights,answering a court document isn't for the faint of Heart.This plat... See more

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Rated 5 out of 5 stars

Like every person not familiar with the legal system I had no idea how to answer a civil lawsuit and fortunately I found Solosuit. My response to the complaint was created and mailed to the court and... See more

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Rated 5 out of 5 stars

The online question and answer form was easy to understand. My Answer to the Court was filed within two days of receiving the email that it was sent. I would highly recommend Solo for debt legal situa... See more

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Rated 1 out of 5 stars

I did not feel they were helpful, prepared paperwork but did not help when it came to providing recommendations based on my circumstance. I hired an attorney, they were able to help me through the... See more

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Rated 1 out of 5 stars

I should have taken the advice of other reviewers and not wasted my time with this company. I signed up for help and uploaded all the documents I have regarding the summons and complaint only to keep... See more

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Rated 5 out of 5 stars

Fast, no nonsense service. They handled everything. Harassing phone calls and threatening letters stopped. They negotiated a payment I can afford. I will soon be rid of this debt that has haunted me f... See more

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Rated 5 out of 5 stars

It was so easy to use Solo to create a document! The situation was very stressful but knowing that my document ( Motion to Compel Arbitration) was in good order helped to ease my mind. I was able to g... See more

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Rated 4 out of 5 stars

Im so upset, do not trust them. I paid for them to help with filing and i just got a call from the company suing me, that the judgement was givin to them due to failure to file a answer letter. Im so... See more

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Rated 5 out of 5 stars

My experience has been great! A team member got back to me within a day to answer questions I had. Would definitely recommend to anyone in need of help with writing answers to summons

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Rated 5 out of 5 stars

Solo has great customer service that responds promptly. Their platform for placing offers is easy to understand and use. It's definitely worth giving a try!

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Rated 5 out of 5 stars

Very easy to follow instructions on how to respond to a Court Summons. The service you provided is very informative and helpful. I definitely would advise Solo to someone who needs help!

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Rated 5 out of 5 stars

Im so grateful I found this program! I was completely stressed on how I was going approach my summons, solo made it easy! I highly recommend if your being sued and need to send an answer to the court... See more

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Rated 4 out of 5 stars

While I had a few issues and some confusion during this process, Mhariel provided excellent customer service. She was responsive, informative, and helpful. She was also kind, patient, and understan... See more

Rated 5 out of 5 stars

Shine Bautista made my experience easy. She was very kind and considerate. She responded quickly, and answered all my questions. Highly recommend!

Company replied

Rated 5 out of 5 stars

Mhariel and solosuit are awesome. Very caring and understanding person and team. I had a hard time working with a particular collector and I found solosuit and they were able to negotiate on my b... See more

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Rated 5 out of 5 stars

The whole process was easy, every question I had was answered promptly and clear. They also got me me good settlement than I'm able to pay easier. I highly recommend this site.

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Rated 5 out of 5 stars

I really liked that I was able to have Solo send documents and my answer to the Lawyers and the Court..Via certified mail. I am disabled and it is hard for me to get around so this saved me from runn... See more

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Rated 5 out of 5 stars

SEE UPDATE: At first it seemed all was going well. I was able to have a settlement offer approved. The law firm faxed an approval letter to Solosuit and then…. Nothing. My case resolution manager... See more

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Rated 5 out of 5 stars

I was transferred to solo through seeking help from FDCPA and FTC after an unidentified person sent me threatening emails saying that I had been reported to them. Solo, has given VE... See more

Rated 5 out of 5 stars

After my paperwork was filed, I was able to ask a question and get an answer within a couple of hours.

Company replied

Rated 1 out of 5 stars

Don't Use this Service! Nothing but headaches. I bought the Standard service to file an Answer to a Complaint. The form they generated didn't even have all the fields filled out (case number & judge's... See more

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Rated 5 out of 5 stars

Thanks for your help in this matter. I really appreciate it. Your staff were most excellent.

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Rated 5 out of 5 stars

I’m very happy with the service. He’s taking time to explain to me and help me to navigate getting the case details. Thank you

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Rated 5 out of 5 stars

I liked the fact that it was so easy to use. Customer support was a great added benefit!

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Rated 1 out of 5 stars

Rip Off All they do is provide a generic form you answer the questionnaire and they mail it . $300.00 waste. Did not help in my case at all.

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Rated 5 out of 5 stars

Very Easy to use in every details of what need to be done. They make ease my stressed in how yo answer the summon.

Company replied

Rated 5 out of 5 stars

Ease of use, and other useful services that can be used. Speed of service as well.

Company replied

Rated 1 out of 5 stars

Y’all are the absolute WORST. You took my money and didn’t do nothing. I got zero from you guys. No papers no nothing.

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Rated 5 out of 5 stars

It was an easy experience and I was able to accomplish my objective

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Rated 5 out of 5 stars

Ease of use. Made me feel important. Once I was Lost now I am found.

Company replied

Rated 5 out of 5 stars

The agent I talked to was fabulous at her job. Great job Shine Bautista. Thanks for your help.

Company replied


Company details

  1. #63 of 79 best companies in Legal Services
  2. #29 of 31 best companies in Debt Relief Service
  3. #2 of 3 best companies in Small Claims Assistance Service

About Solo

Written by the company

About Solo

Solo uses technology to bridge the gap between debtors and debt collectors to increase the chances of debt settlement. We've helped more than 315 thousand people protect $2.1 billion in assets.

Our software helps debtors respond to lawsuits and resolve their cases outside of court through settlement.

Visit www.solosuit.com to learn more.

Resolve Your Debt

You can use Solo to:

Why use Solo?

  • Avoid distress. Having a debt loom over your head can be painful. Get it out of your life by settling.
  • Save thousands. By negotiating with debt collectors, you could get a faster resolution and save thousands.
  • 100% money-back guarantee. If we don't deliver, we'll refund you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Excellent Customer Service from Mhariel!

While I had a few issues and some confusion during this process, Mhariel provided excellent customer service. She was responsive, informative, and helpful. She was also kind, patient, and understanding when I was stressed out. I appreciate her

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Solo is TREMENDOUS

I was transferred to solo through seeking help from FDCPA and FTC after an unidentified person sent me threatening emails saying that I had been reported to them.

Solo, has given VERY professional, clear, and helpful advice on how to handle it every step of the way.

Solo even typed out the exact responses that I was to send to these. I copy and paste their emails to solo, and solo gives me an exact message to copy and paste to the people sending the emails.

If you are like me and you know you have debts, making your email and regular mail scary to you when you start getting messages from people claiming to be pressing you for some debt, it can be very terrorizing.

The thought of being hit with arrest warrants and such.

Personally, it's not that I am trying to get out of paying my debts. It's that these people are hitting me at the wrong time. I am not at the moment capable of paying anything at all. I don't like being in this situation but it is the situation that I am in.

They are threatening arrests which solo advises me to remind them "civil debt collection does not result in arrest".

AND the people pressing me are not, as solos says, validating the debt. In my words, they are not making it clear to me exactly which debt they are pressing me for. They are not giving me details to why I owe exactly the amount that they say I do.

I may or may not legitimately owe money to these people, but solo definitely feels like it gave me an upper hand and fortification in dealing with these people.

I feel safe in my own house again. The days leading up to my initial communication with solo I was starting to feel like police may or may not be momentarily coming to my door to take me away in cuffs.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Very unprofessional

Paid the fee multiple emails I was asked to fill our appearance form did it sent multiple pdf multiple pics of documents email response was send again we can't open file i had to file appearance by Dec 16 missed that date due to solo incompetence asked for a refund on Dec 16 never received any type of response took my funds linked my bank account to this company and I didn't even receive a response after I paid for services I never received if u can save ur money do it all urself Crooks if u ask me

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service at tip top speed!!!

November 10, 2025
Unprompted review
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Reply from Solo

We truly appreciate your enthusiastic feedback! It’s great to hear that our team delivered the prompt support you needed. We work hard to keep things moving quickly without sacrificing quality. Thanks for choosing us and for taking the time to leave a review.

Rated 5 out of 5 stars

Fast reply and instructions were easy…

Fast reply and instructions were easy to understand

November 11, 2025
Unprompted review
Solo logo

Reply from Solo

Thank you so much for sharing your experience! We’re glad our team was able to respond quickly and provide clear, straightforward guidance. Making the process easy to navigate is always our goal. If you ever need anything else, we’re here to help.

Rated 5 out of 5 stars
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Reply from Solo

Thank you so much for sharing this! We’re thrilled to hear the experience felt so smooth and straightforward. Our team works hard to keep the process simple, and it’s great to know it helped you. We appreciate you choosing Solo.

Rated 5 out of 5 stars

Quick Answer Court Filing

The online question and answer form was easy to understand. My Answer to the Court was filed within two days of receiving the email that it was sent. I would highly recommend Solo for debt legal situations.

November 6, 2025
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Reply from Solo

Thank you for the thoughtful feedback! We’re really happy the guided form made everything straightforward and that your filing went through promptly. Helping people feel supported through the process is exactly why we built Solo. We sincerely appreciate your recommendation.

Rated 5 out of 5 stars

Fast and fair

October 31, 2025
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Reply from Solo

We really appreciate your review. It’s great to hear the process moved quickly and felt fair throughout. Delivering that kind of experience is important to us. Thanks for putting your trust in Solo.

Rated 5 out of 5 stars

Process was easy

The process was easy and if I had questions, I received responses quickly. The process was so much easier than trying to do it myself. Less stressful and I felt better once the case reached a settlement that was affordable for me.

October 30, 2025
Unprompted review
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Reply from Solo

It means a lot to hear that the process felt manageable and that our team was able to respond quickly when you needed support. We’re especially glad the outcome reached a place that worked for you. Thank you for trusting us throughout the journey.

Rated 5 out of 5 stars

Shine was so helpful in assisting me…

Shine was so helpful in assisting me with the process. I really appreciate the prompt reply to emails and the quick action taken on my behalf. I have used solo suit several times and I truly appreciate the services that you offer.

October 21, 2025
Unprompted review
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Reply from Solo

Thank you for taking the time to highlight your experience—and Shine! We’re thrilled to hear her support made things easier and that you felt taken care of throughout the process. Repeat customers like you remind us why this work matters. We truly appreciate your continued trust in Solo.

Rated 5 out of 5 stars

Very easy to follow instructions on how…

Very easy to follow instructions on how to respond to a Court Summons. The service you provided is very informative and helpful. I definitely would advise Solo to someone who needs help!

October 5, 2025
Unprompted review
Solo logo

Reply from Solo

We're delighted to hear that our instructions were clear and easy to follow. Our goal is to make navigating court summons as straightforward as possible, so it's wonderful to know we hit the mark for you. We truly appreciate you taking the time to share your experience and for spreading the word about our service. If you ever need assistance in the future, we're here to help!

Rated 5 out of 5 stars

I would not have known what to do to…

I would not have known what to do to answer the court. Thank you.

September 16, 2025
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Reply from Solo

We're so glad we could help guide you through this process. We understand that dealing with court matters can be stressful and overwhelming, and we're honored that you trusted us to assist you. Thank you for sharing your experience, and please don't hesitate to reach out if you need any further assistance.

Rated 1 out of 5 stars

Serious errors and refund requests ignored

This company did not have the correct courthouse in their database and that automatically changed my hand typed out information to a completely different court and county and then they mailed that to the incorrect place. When I emailed them about this error they insisted they did it correctly. When they discovered it was their fault they just changed the address and mailed it again instead of honoring my refund request. Haven't heard anything back from them since then

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

The agent I talked to was fabulous at…

The agent I talked to was fabulous at her job. Great job Shine Bautista. Thanks for your help.

September 26, 2025
Unprompted review
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Reply from Solo

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Shine provided you with excellent service. We'll be sure to pass along your kind words to her—feedback like yours means a lot to our team.

Rated 5 out of 5 stars

Shine Bautista made my experience easy

Shine Bautista made my experience easy. She was very kind and considerate. She responded quickly, and answered all my questions. Highly recommend!

August 22, 2025
Unprompted review
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Reply from Solo

Thank you for the wonderful feedback! Shine will be so happy to hear about your positive experience. We're glad she was able to answer all your questions quickly and make the process easy for you. We appreciate the recommendation!

Rated 5 out of 5 stars

Try solo

Solo has great customer service that responds promptly. Their platform for placing offers is easy to understand and use. It's definitely worth giving a try!

August 23, 2025
Solo logo

Reply from Solo

Thanks for the great review! We're pleased you found our customer service responsive and our platform easy to use.

Rated 5 out of 5 stars

Great to deal with!

Was a bit skeptical, but fears were unwarranted. Dealt with a lien case with Cavalry and help me saved 40% from the amount owed. Yale and Ben was extremely helpful and patient with me.

I very highly recommend this service for those of you that have issues dealing with debt collectors. Much thanks Solo!

August 8, 2025
Unprompted review
Solo logo

Reply from Solo

Thank you for trusting us despite your initial concerns, Chris! We're thrilled we could help you save 40% on your Cavalry case and appreciate the recommendation!

Rated 5 out of 5 stars

Very Easy to use in every details of…

Very Easy to use in every details of what need to be done. They make ease my stressed in how yo answer the summon.

August 21, 2025
Solo logo

Reply from Solo

Thank you so much! We're glad we could make the process easy for you and help reduce your stress during such a challenging time.

Rated 5 out of 5 stars

Ease of use

Ease of use, and other useful services that can be used. Speed of service as well.

August 18, 2025
Unprompted review
Solo logo

Reply from Solo

Thank you for choosing us! We're so glad you found our services easy to use and appreciated the quick service.

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