Hi Ivan - we’re sorry to read this and we take claims like this seriously.
We’ve searched our records and can’t locate any order, distributor agreement, equipment purchase, or support ticket under your name on Trustpilot. We genuinely want to investigate and resolve this, but we’ll need identifying details so we can find your file.
Please email our management team at [email protected] with (1) the email used, (2) the company name, (3) approximate purchase date/year, and (4) any invoice/order/reference number. Once we have that, we can review your account history, onboarding/training, and support records.
For transparency: Speaking Roses has been featured in major media (including Forbes) and our products have been used in campaigns and collaborations with well-known over 500 media publications, brands and events such as Disney, the Kentucky Derby, Miss America, and Lamborghini, including national TV exposure (e.g., The Ellen DeGeneres Show). We also serve customers in multiple countries. We’re happy to provide proof of our history and activity - however, to address your claims specifically, we need verifiable purchase or contract details so we can locate your account and respond accurately.
We’re ready to help - please reach out so we can identify your file and work toward a resolution.
