StockX Reviews 238,140

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the superior quality of the products and the authenticity verification process, which ensures they receive genuine items. Many consumers highlight the wide selection of sneakers available, ranging from everyday options to rare finds. The purchase process is often described as easy and smooth, contributing to a positive overall experience. People have mixed opinions about delivery, with some experiencing delays, especially due to weather conditions, while others receive their orders earlier than expected. The pricing is also a point of contention, as some find the prices competitive, while others feel that additional fees and price drops after purchase can be drawbacks. Despite these concerns, a significant number of reviewers express satisfaction and a willingness to make future purchases.

Based on these reviews

Rated 2 out of 5 stars

There been discount code that couldn't retrieve and had like 3 of them because various things. The Nigel Sylvester in GS was without stickers, the Nike SB Dunk Low came with some replacement box and c... See more

Rated 4 out of 5 stars

Got my Penny social status They came with shoe laces busted at the ends they took both shoe lace locks and put cheap black plastic ones that were broken laying in the box’s What are they looking at a... See more

Company replied

Rated 5 out of 5 stars

Every item I've purchased is superior quality. Several orders have canceled, but that's ok as I'm always able to quickly find another purchase. I am an avid sneaker collector and beyond greatful to ha... See more

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Rated 5 out of 5 stars

Bought recently a pair of Nike Craft sneaks from them. Purchase process was super easy and smooth. I’ve gotten really fast and good help from their customer service … once regarding shoe size conversi... See more

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Rated 5 out of 5 stars

I’ve placed several orders for high end Jordan’s since discovering SX. I’ve been satisfied since day one and now consider myself a dedicated supporter. Won’t be ordering from stadium goods anymore sin... See more

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Rated 5 out of 5 stars

Delivery took a couple weeks due to extreme snow and cold, which is very understandable and other apps like amazon wouldn’t even be delivering your items In this time. When delivered though, you get... See more

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Rated 4 out of 5 stars

Out of 25 sneaker purchases, I was dissatisfied with 3. One did not have the original box, two others seemed to be slightly worn. Most recent and worst was a 2025 fire red jordan 3 purchase having a s... See more

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Rated 5 out of 5 stars

I found for my personal needs Vapor max sneakers work best for me (, my hips and knees specifically) with those hospital floors. I was complaining how the Nike web site did not have my size and if the... See more

Rated 4 out of 5 stars

I’m not sure how to rate you. The product was what I wanted. I think the process is too long. The delivery service (T-FORCE) you use to deliver to me is never reliable. Never early always late... See more

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Rated 1 out of 5 stars

Stock x has gone down in quality and trust in my last few purchases. There authentication can’t even determine the wrong item was sent. 🤦‍♂️ not to mention they hide damaged goods under the top item... See more

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Rated 5 out of 5 stars

This was my very first time ordering from StockX and I’m more than satisfied. My package got here even sooner than I expected and inside of it was my all time favorite pair of Jordan 11s in brand new... See more

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Rated 5 out of 5 stars

This was my first time buying from StockX. When it comes to purchasing online, communication and updates goes along way to comfort the customer and StockX did perfectly. Their verification process a... See more

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Rated 4 out of 5 stars

Overall great buying and selling experience. Want to raise concern with your chat customer rep techs: 1. They keep changing every few minutes. Conversation need to be restarted 2. I was given di... See more

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Rated 5 out of 5 stars

I really like being able to place a bid and doing nothing else. If the bid’s accepted, I get that notification saying my shipment is being prepared. I love it that the shoes are verified authentic bef... See more

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Rated 4 out of 5 stars

Great for finding sneakers you want and viewing and following market / pricing. Selling fees are high when you include their credit processing fee (who does that?) and also shipping (doesn't buyer pa... See more

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Rated 5 out of 5 stars

I am a frequent shopper at StockX. All the drops I miss I know I can count on StockX to provide me with options to purchase. Just recently I bought an item I that did not meet the standards in the ver... See more

Company replied

Rated 5 out of 5 stars

So far I've bought 3 pairs of Jordans through stock X and I'm happy with the service. They're often delivered earlier than estimated, that's happened twice now which has been nice as I've had my... See more

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Rated 4 out of 5 stars

Still haven't received one order but the others have been great. We have tried multiple times to cancel an order that we were given duplicate shipping info on. Customer service told us every day that... See more

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Rated 5 out of 5 stars

Love my new vintage red Adidas! Fit perfect based on suggestion to size 1/2 down. Received shoes yesterday, so quick! This is 2nd pair of shoes I I purchased through StockX. It is nice to know you are... See more

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Rated 5 out of 5 stars

I accidentally ordered two pairs of the same shoes and I panicked like never before. I tried to get in touch via email but it didn’t work so I went through Stockx customer query and I also messaged th... See more

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Rated 5 out of 5 stars

Stock X employees and staff are always polite . They've always kept me informed and so far I've bought t shirts off here and they look sick and are authentic . If your into rare vintage designer gadg... See more

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Rated 5 out of 5 stars

The website is confusing as far as buying/selling. It doesn't look simple. I put 2 pairs of sneakers as my favorites and couldn't figure out how to order both at the same time.Had to order separately... See more

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Rated 5 out of 5 stars

I've ordered from StockX multiple times, and I have yet ran across any issues. Great site to purchase from especially if you want to make sure everything is authentic. I'd highly recommend this site t... See more

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Rated 4 out of 5 stars

Product shipped early than I thought. Good job. Had issues getting carrier information. Visited site and shoes priced higher than expected. Day later price dropped after I visited other sites. Two sit... See more

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Rated 5 out of 5 stars

I’ve used stockx at least 10 times and every time they’ve come correct..the shoes are always real and I’ve even gotten refunds because things didn’t pass the authenticity check in the 2nd stage of the... See more

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Rated 4 out of 5 stars

Awesome tool for tracking perceived value of shoes However, the goal on StockX is speed, so the goal is to undercut everyone else. Use StockX for things that don't move on eBay because you'll nee... See more

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Rated 5 out of 5 stars

Great Experience , fast shipping , satisfied with purchase , Product exactly like picture in description. Some of the products on stock X don’t have the 360 viewing . I wish they would have that on a... See more

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Rated 4 out of 5 stars

Overall, fine, but one detail: tennis shoes came in a different box than yours, that is, a common orange Nike box. They even pasted the label on the original box, I do not know why. Similarly, no du... See more

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Rated 5 out of 5 stars

Truly stressful time ordering trainers that I started to believe didn't exist. Ordered twice two pairs that didn't get through authentication and was refunded pronto. Third time lucky, happy child,hap... See more

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Rated 5 out of 5 stars

Another awesome experience!! Love this method of buying what I want and need at a reasonable price in most cases. Unfortunately in this matter shipping took an extra couple of days due to severe winte... See more

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Rated 5 out of 5 stars

StockX has never disappointed me. I have made over 80 transactions (buy and sell). The communication is spot on. Issues happen but mainly down to sellers, and each time StockX support is quick to resp... See more

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Rated 5 out of 5 stars

First time using stockX and it was a smooth process. I didn't realize everything gets verified in person by stockX I thought it was just bigger purchases but I'm super glad even my MTG collector stuff... See more

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Rated 5 out of 5 stars

I was let down by a scam company via instagram for trainers I needed for my wedding. We found StockX and, while I was still dubious, the trainers arrived in under a week and I was kept informed about... See more

Rated 5 out of 5 stars

I am skeptical about some things by nature, like ordering online when I've never seen the items in person. Trusting someone else to verify goods without ever meeting them in person is challenging for... See more

Company replied

Rated 5 out of 5 stars

“Great experience buying shoes here. The ordering process was smooth, prices were fair, and the authentication gave me peace of mind. Shoes arrived exactly as described and on time. I’d definitely b... See more

Rated 3 out of 5 stars

The first order arrived within the timing that was initially quoted. My second order has been delayed twice and it still has not been received. It should be today but I’m not receiving any updates.... See more

Company replied

Rated 5 out of 5 stars

Received my shoes brand new in a very good conditioned original box. My shoes also had the Stock X verified sticker. Fast delivery as well. This is my second time purchasing with company and will d... See more

Company replied

Rated 5 out of 5 stars

I was searching high and low for deal on a pair of Hoka Mach X 2's and StockX had the best deal. I had never heard of this website before, but some quick searches showed that it was legit. Even still,... See more

Company replied


Company details

  1. #35 of 63 best companies in Shoe Store
  2. #34 of 41 best companies in Collectibles Store
  3. #70 of 112 best companies in Electronics Store
  4. #62 of 112 best companies in Fashion Accessories Store
  5. #13 of 23 best companies in Handbags Shop
  6. #33 of 44 best companies in Watch Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.

StockX Verified

Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.

Learn more about our Verification process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.

StockX
Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

StockX

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX
.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

A Verification Process You Can Trust

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

StockX Learn more about our Buyer Promise here.


Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

238K reviews

5-star
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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome!…

I do almost all my shopping with StockX. It is very easy to use and the quality of the products is guaranteed.

February 10, 2026
Rated 1 out of 5 stars

That was a glitching in the system and…

That was a glitching in the system and it sent me a size 18 I wear 10 it always shows me what size I wear in the order which is a size 10 and the alternate women’s size. I don’t know how I got a size 18.

February 1, 2026
Rated 1 out of 5 stars

A WASTE OF TIME…

Ordered a pair of Pumas which I didn’t think would be difficult to pass verification but the first pair failed. I then had to wait for a pair from a different seller, never got any notifications about the process, next thing I know the shoes were shipped, finally received the item and the shoes that “passed” verification were obviously defective… Tried to fill out a StockX Buyer Promise form but the link online doesn’t work. I’m honestly tired and will neverrrrrrrrrr order from here again, not worth the hassle. Spend the extra coin for convenience, better customer service support and the option to return an item.

February 11, 2026
Rated 5 out of 5 stars

Stockx

Stockx always comes through for me with the quality and customer service. Lots of people got complaints, not my experiences so far. My go-to place to shop for shoes

February 11, 2026
Rated 4 out of 5 stars

I like that Stock X has a verification…

I like that Stock X has a verification team to make sure the products are authentic. The only thing I can nit pick on is the wait to acquire the products. It took approx 1 week or more for the shoes I ordered to get shipped to Stock X, get verified, and shipped to me. Other than that, I really like Stock X.

February 10, 2026
Rated 1 out of 5 stars

I Will Never Buy Anything From StockX Again

I ordered my grandson’s tennis shoes on December 22nd for his Christmas present and I checked often to see the status of his tennis shoes. I was only told then that the 1st Supplier could not be verified. After many chats and chats, there was no phone number to call and I couldn’t cancel the order. I was finally told that the 2nd Supplier was verified and then his tennis shoes would be ready for delivery processing. His tennis shoes were finally delivered on February 1st. We will never never never buy anything from StockX again. I do not recommend this company.

February 1, 2026

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