The Stoov Huddle3 pad is good — energy consumption is reasonable, and the build quality is also very solid. The only remark is about how the power bank is connected: it uses a DC port, but it could ha... See more

Product is very good, feels amazing and has good size to snuggle completely under the blanket. Company was very polite when I asked something about my order situation and I had quick reply from them.... See more

Great communication and delivery quick. Water bottle well-made but doesn't get as hot as expected. works better when used in bed but loses heat quickly if not under cover. I understand that's where it... See more

I am absolutely in love with my heated cushion. I have suffered with chronic neck issues for 15 years, and this has been an absolute game changer! It helps soothe and ease my neck better than anythin... See more

The product itself (warmtekussen flex) is amazing!!! I had some issues with the older model (I used it very intensively) and the customer support helped me perfectly! I recommend the cushion to ever... See more

I bought a Stoov heated blanket as a Christmas gift. Unfortunately, it wasn’t quite suitable for the person I got it for, so I needed to arrange a return. Even though the product wasn’t the right... See more

My hot bottle developed a fault after 4 months of use. Stoov help desk tasked me to do some simple checks & then sent out a new charger. That still didn’t solve the problem so a new “inner” bottle was... See more

Lovely looking cushion, fabric and overall quality is amazing, I'm so grateful for the added warmth during the Melbourne winter (my cat loves it too). This is a gentle heat so please don't expect a b... See more

Such speedy delivery! Ploov arrived within 24 hours. High quality product and lovely fabric (light grey felt). Absolutely love it not just for warmth and comfort but to aid injury and recovery. Blanke... See more

We have been using Stoov products for several years now and have introduced the family to them, initially as presents, but they in turn are purchasing from the range and in turn telling their frien... See more

Customer service is extremely poor. Discounts (e.g. from newsletter coupons) cannot be used in conjunction with vouchers. Even the use of multiple vouchers (partly from gifts) is not accepted for an... See more

BEST XMAS PRESENT! My hubby bought me these to help keep my hand warm for outside adventures on the go, and what a fantastic invention these are best hand warmers ever!!! I’ve tried lots but none comp... See more

Fast delivery but disappointing product. The battery constantly cuts out. This then requires a battery reset by dismantling the cushion cover etc. followed by yet another charging session. Definitely... See more

Simple website, prompt delivery and excellent product! Bought a Big Hug XL for my elderly Mum - had a test of it before hand and wow - it's awesome. It really is like a warm hug, and makes such a dif... See more

These really are useful every winter. We now have several different models and they get used all the time. They give great controllable heat which often negates the need to turn on the central heat... See more

The benefit i see with this product is the reliable heat which is soothing and safe ... the cushion makes an attraction addition to my sitting room with a stylish cover which i can update seasonally i... See more

I bought the pillow as I have very painful times due to rheumatoid arthritis and heat helps. The pillow has been amazing I also use it when I’m not in pain as I find it also helps me go to sleep. Defi... See more

My Stoov cushion stopped heating up; I’ve had it for 10 months. It took just a few clicks to report the issue, and Stoov immediately sent out a replacement part under first class post, which I receiv... See more

Bought an original cushion in mid green for my mother-in-law in her nursing home. She absolutely loves it. It’s warm, cosy, safe, and cordless—perfect for keeping her comfortable every day. Wonderfu... See more

Stoov are offering a financial incentive (10% discount) if you sign up to receive marketing emails from them (your data). You get the emails, but no discount and despite complaints, they are still ru... See more

Appalling at best, ordered an item cost £110, 16.09.25 does not work at all! Did a technical trouble shoot, promised a spare part to see if it helps, apparently sent 22.09, not moved at all! Currently... See more

We sent back two hot water bottles that did not meet a suitable heat. You have refunded only one and no refund for the second one. Tomorrow I will get in touch with American Express who I am sure t... See more

I replaced my beurer heat pad which had lasted 12 years with a Stoov cushion a couple of years ago at £100. It lasted a couple of uses and stopped working or charging. On contacting the company they w... See more

Ordered the Homey, it doesn't get very warm like a traditional hot water bottle. Also it then didn't last very long either. Battery kept falling out the top when using it in a bed. Overall disappointi... See more

Disappointed with this stoov homey. The instructions were poor. The velcro on the pocket for the battery doesn't close properly and the battery doesn't fit into the pocket completely either. No way I... See more

Difficult to understand set up instructions. Then once I got it right it keeps turning itself off after about 20 minutes. Very annoying as I brought it to assist with staying warm through a 4hour dial... See more

I thought this was going to be a blanket but it is shaped to fit an office chair so doesn’t fit well on any other shape of chair, so don’t look very attractive. It also slides down so that the battery... See more

Battery pack slid around inside and kept needing repositioning, the heat was not all over but only two smallish areas, and took ages to get hot. When it didn’t finally warm up it didn’t get anywhere n... See more

Performed exactly as advertised. Set up/assembly instructions commendably clear. In use daily during the coldest days. Varying heat output ideally adjustable. Would buy again.

Excellent product, well made. I especially appreciate the design commitment, so that when a new battery was developed it was compatible with all our existing devices. I sought this out as a safe alter... See more

I've just bought a Ploov heated cushion, and a Big Hug chair rug from Stoov - fantastic products, excellent quality, and do exactly what they promise - I can highly recommend them for eco-concious pe... See more

The best Christmas present for the family! Much larger than expected, beautifully packaged a quality product! Bought the Grey Wooly Hug Rug with the larger battery, for practicality…. Fabulous Thank... See more

Excellent customer service. Lovely products which usually work really well but when a new cushion I bought wasn't charging properly the customer service team were great at diagnosing the problem and q... See more

We are going through a cold winter with rising heating costs so I thought this would be a pleasant way to keep warm for less money. I think it is something that is nice to have but not necessary to ha... See more

I’ve looked at Stoov cushions for a while, loving the idea but the price made it a considered purchase. The item was delivered quickly with lots of instructions & follow up emails. Well, I wish I’d bo... See more

Three stars for the design which is gorgeous and the idea which is fabulous In reality the Stoov hot water bottle cushion is a little disappointing as on high heat (which you need to actually feel... See more

They overcharged me, and after MANY emails to address this, I keep getting the run around and no resolution. I was also disappointed with the product - to be useful, would have to be not wearing a w... See more

Had an issue with the insert of the heated cushion. Customer service couldn’t be quicker or more helpful, they sent a replacement part instantly upon contact with them. 10 out of 10 service

I chose the longest lasting battery and even at that level the battery is not to the level I would expect. I find it very irritating having to charge it every single day. For this reason I would not p... See more

I was sceptical that the water bottle wouldn't be as good as my water one. But I'm so taken with it's performance.i love that I can adjust the temperature to suit my needs. It. Now goes with me tra... See more

None of the advertisements explained that the hot water bottle should not be taken to bed - the main reason for having a hot water bottle in the first place!!!!! Also, the bottle is so fat and hard yo... See more