TacTree Reviews 9,358

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including bags, trousers, and boots, noting their durability and functionality. Consumers appreciate the quick delivery service and the careful packaging of items. Many reviewers highlight the excellent service they received, both online and in person, with staff being professional and helpful. People value the wide range of brands and products available, making it easy to find what they need. The ordering process is smooth, with up-to-date information provided throughout. Consumers also appreciate the option to try on items in person. Overall, reviewers highly recommend this company for its quality products, excellent service, and fast delivery.

Based on these reviews

Rated 5 out of 5 stars

item delivered in perfect condition and very fast. Courier left item out in the rain for some hours but due to sensible packing, the Leatherman and its box remained dry. Tactree emailed to let me kn... See more

Rated 5 out of 5 stars

Customer service was excellent answered all my questions and when I couldn’t add a discount code they refunded me the amount that the discount would have been given. I didn’t ask they just did it. D... See more

Rated 5 out of 5 stars

I love to complaint but these guys do not give a chance... Recently, I had an issue on a known brand backpack, not TacTree fault (defective production) and they solved the best way. A special thank... See more

Rated 5 out of 5 stars

The 5.11 rush 24 and defender flex jeans are exceptional quality. I literally live in the jeans and a side pockets make a perfect storage for your rifle magazines or your mobile phone. I already ow... See more

Rated 5 out of 5 stars

Never had a bad experience. Always very helpful when contacted about any issues on the site or looking to order something in from their supplier in the states. Shipping is always quick. Had plenty of... See more

Rated 5 out of 5 stars

Being local, I visit the TacTree shop rather than shop on-line. Unfortunately, this usually means that I spend far more than I initially intend to!! The shop carries a great range of items and stoc... See more

Rated 5 out of 5 stars

Great overall experience. Very quick delivery. I have ordered Magnum boots from TacTree Company, and I am pleased with my purchase as I got my pair at a good discount. Highly recommended place to buy... See more

Rated 5 out of 5 stars

One of the few companies I still use in U.K. I have absolute confidence. In 10 years of purchases, I've had one single warranty issue. All dealt with professionally. I continue to purchase all my my 5... See more

Rated 5 out of 5 stars

After not being able to find a comfortable pair of Magnum boots for my role of Special Constable on other online platforms, I found TacTree and decided to pop by in store. I had an excellent ser... See more

Rated 5 out of 5 stars

Adventure Lights Tag-It Dual Mode Light. Bought a few this items from TacTree. Good follow-up via email for invoice and delivery date, Items were well packaged and arrived promptly. Generally a very... See more

Rated 5 out of 5 stars

Purchased from TacTree before and they will always be my first choice for tactical, hard-wearing clothing. Purchase a pair of 5.11 trousers in 2018 to head to an offroad race in America and have been... See more

Rated 5 out of 5 stars

First time using this service and couldn't fault anything!! From ordering, up to date text about order and delivery, spot on delivery day and spot on delivery time. So thanks to all concerned!! As reg... See more

Rated 3 out of 5 stars

It’s always difficult buying footwear online. In this case the Bates Tactical Sport 2 Mid Side-Zip CT Boots I bought in a size 9 which is a good fit for me in other shoes / boots. However these are qu... See more

Rated 5 out of 5 stars

Bought a leatherman for my friends leaving present - got it customised at no extra cost, plus it was cheaper than anywhere else anyway, not to mention free delivery! Was quoted a few days for del... See more

Rated 5 out of 5 stars

I am really not surprised to see overwhelmingly positive reviews, as my own experience has been fantastic! lets be honest, you can find the same things on a lot of websites, but what sets these... See more

Rated 5 out of 5 stars

Fantastic company. I bought a backpack from TacTree along with a personalised name patch. Item was dispatched the same day and delivered next day. Fantastic company to deal with. Will be using again v... See more

Rated 5 out of 5 stars

My initial order went astray having been marked by Royal Mail as being delivered to our ‘safeplace’. They provided an image of our garage where the parcel sat, however, it wasn’t our garage! I was h... See more

Rated 5 out of 5 stars

Boots arrived quickly, beautifully packed. Unfortunately they were too small so I had to return them. This is usually where companies let me down, withholding refunds for up to two weeks, howe... See more

Rated 5 out of 5 stars

The bags are excellent and just what I was looking for. The only tiny initiatives reservation would be that the website images are difficult to judge in terms of size and capacity. That said, they a... See more

Rated 5 out of 5 stars

Snagged a great pair of 5.11 Tactical boots for less than half price. Easy to navigate the website and the ordering process is as simple as can be. Received the boots within 3 days and arrived well-pa... See more

Rated 4 out of 5 stars

Boots arrived as stated on time and well packaged. However they were too big despite ordering normal shoe size. I had to pay for the returns hence only 4 stars. I feel if you are going to charge for r... See more

Rated 4 out of 5 stars

Great company, super speedy delivery which was great as the boots were a gift for Christmas. Boots have a slight mark on the front so a bit disappointing that they weren’t checked before being dispat... See more

Rated 4 out of 5 stars

The leatherman appeared much quicker than I expected and engraved as requested. Lovely product that will make an excellent gift. As it’s a gift, the one disappointment was the quality of the box. You... See more

Rated 4 out of 5 stars

TacTree reached out and agreed to accept my return despite being out of the returns period. Thanks for the quick response and resolving this so well. Poor quality, over priced trousers which are n... See more

Rated 3 out of 5 stars

Like my Grubs Tideline boots, bought size 10 as apparently they run true to size. Had to return them for a size 11 and the return cost me £14. I've just done the same with an outdoor clothing com... See more

Rated 5 out of 5 stars

Great website! Easy to navigate. I ordered 2 pairs of Magnum boots. The descriptions were clear and once I established the ones I wanted … from placing order and paying for goods items were despatch... See more

Rated 4 out of 5 stars

Purchased a pair of boots for work (haix airpower) and I'm very happy with my decision.Very easy to navigate through website and very helpful people on customer service department. Overall a good ex... See more

Rated 5 out of 5 stars

Processed my order super quick, chose the DPD 'Before 12pm' option, and true to its name, arrived about 11am. Well packaged as always. Turned out I ordered the wrong 5.11 Trousers, contacted Tac Tree,... See more

Rated 4 out of 5 stars

Tactree have gear from loads of different companies under one roof Quick Delivery rurn around times. And I'll be using them again.

Rated 3 out of 5 stars

TacTree, you guys are fantastic. Your customer service is always great and the products are always great quality. The delivery service you guys use however, DPD, ruin the overall experience. They have... See more

Rated 5 out of 5 stars

Easy to navigate website making browsing effortless. Placed an order for the 5.11 A/T mid shoes and they arrived within the specified time frame. Great product quality. Amazing stock variety and brand... See more

Rated 5 out of 5 stars

I will always use TacTree for any of my gear needs. Fantastic customer service when needed and lots of delivery options. I recently bought the Covert 18 Mk1 which surprisingly became available again.... See more

Rated 4 out of 5 stars

I absolutely love 5.11 kit. I now have quite a lot of it. I do find the website a little difficult, particularly on my phone. There are several things, such as polo shirts, that are very similar even... See more

Rated 5 out of 5 stars

Great website, easy to find what I was looking, alot of great products, some are specialist and alot of mainstream suppliers, prices varie on what your buying, I found what I was looking during the B... See more

Rated 5 out of 5 stars

I recently bought a pair of tactical trousers from 5.11 online, and I’m really impressed. The fit is excellent — true to size, comfortable, and very functional for active use. The quality is top-notc... See more

Rated 1 out of 5 stars

The fit on these boots is wrong, they have a zip but it cannot be used as when the laces are tied correctly you cannot get your foot in/out with the zip alone as the gusset on the zip does not open wi... See more

Rated 5 out of 5 stars

First time using TacTree and had zero issues, would buy from them again in the future. Items arrived pretty quickly and will packaged. Items matched the description on the website - what more can I sa... See more

Rated 5 out of 5 stars

I've been a customer for a number of years now. Love the range of brands. Service is always reliable, including returns. Points for purchases is actually worthwhile, unlike other loyalty schemes... See more

Rated 5 out of 5 stars

I happened to be in Telford and called to try on trousers choosing Stryke 5:11s which seem good quality and fit, I thought I was a 36 inch waist but the 34 was a better fit so good that I was able to... See more

Rated 5 out of 5 stars

Delivered extremely fast and the quality of this tactical rifle rucksack is amazing it’s that good 2 of my shooting friends saw mine and ordered the same one immediately. If you have a Leshiy rifle th... See more

Rated 5 out of 5 stars

Leatherman comes naturally with its own great qualities. I wanted a swear word engraved on my knife that tactree couldn’t honour which is a shame. Not their fault, just a shame. Being ex forces, my en... See more

Rated 5 out of 5 stars

Site well laid out. Easy to find what I was looking for. Tac Tree also had the keenest prices. I purchased the leatherman bond, the Gerber dime and a great plastic holster for the bond with a belt cli... See more

Rated 5 out of 5 stars

am very pleased — the order arrived a couple of days earlier than expected. Unfortunately, the size didn’t fit me perfectly, so I contacted the team, and they kindly agreed to exchange it for a non-s... See more

Rated 4 out of 5 stars

I am a 5.11 fan. TacTree are the UK distributor. I have bought lots of kit from them and am very pleased with the kit and the service. My only minor negative is the web site could do with some tweaks... See more

Rated 5 out of 5 stars

Web site was easy to navigate and prices clearly visible. Item was well packaged and delivered quickly. Thanks TacTree. Only let down was DPD. I'll be in touch with TacTree directly and has no negat... See more

Rated 5 out of 5 stars

Highly rated for tactical gear, only ever ordered online but they are quick to send orders, arrive promptly and I've never had any issues with them or the products bought. Definitely worth a look if y... See more


Company details

  1. Men's Clothing Store
  2. Bags and Luggage Store
  3. Shoe Store
  4. Women's Clothing Store

Written by the company

TacTree is a UK based, worldwide distributor of tactical & military equipment including tactical clothing, boots & footwear, bags, backpacks, torches, knives and multi-tools. We also stock an extensive tactical medical supplies range including tourniquets, haemostatic dressings, chest seals, IO needles and complete haemorrhage control kits. We are also proud to be the UK's only 5.11 Select Premium Dealer which means we stock the largest range of 5.11 clothing, gear and equipment in the UK and are able to bring you the best prices and deals both online and through our flagship UK 5.11 Shop in Telford, Shropshire where you can get your hands on the 5.11 gear and try it before you buy. With an extensive range of tactical clothing and products as well as excellent customer service, TacTree provide an unrivalled service that you can rely on for all your tactical needs...

Tactical Gear from the UK's only 5.11 Select Premium Dealer

Written by the company

Free UK Delivery
As standard, all UK orders over £30 are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including 24 hour and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (Parcelforce) text and email notifications you will be provided with a 90minute delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to http://tactree.co.uk/delivery )
No-Hassle Online Returns
If you are not happy with your purchase or if it is not suitable, simply return the item to us in it's original condition within 30 days from the date of shipping and we will happily refund or exchange the item for you. Full details about our no-hassle returns policy can be found at http://tactree.co.uk/returns
Help is just a phone call away
As well as quick replies to emails we have a dedicated customer service team ready to take your calls and help you find the item you are looking for. Call us on 01952 56 56 70 today.
Rewards Club - Earn money while you shop
With our Rewards Club you can earn money while you shop. Simply sign up at http://tactree.co.uk/rewards and shop like you normally would, then at the end of each month you will get a voucher based on your spend to use the following month!

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Replied to 73% of negative reviews

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Rated 5 out of 5 stars

Fantastic company

Fantastic company. I bought a backpack from TacTree along with a personalised name patch. Item was dispatched the same day and delivered next day. Fantastic company to deal with. Will be using again very soon.

February 4, 2026
Rated 5 out of 5 stars

Consistent Quality Service

Great website easy to use selling good quality items.
If you ever need to phone the staff are great.
Personally I would rate Tactree as the best on-line store that I have ever used

February 2, 2026
Rated 5 out of 5 stars

Customer service was excellent answered…

Customer service was excellent answered all my questions and when I couldn’t add a discount code they refunded me the amount that the discount would have been given. I didn’t ask they just did it. Dispatch was next day and delivery was the day after.

On the product itself it’s early days i owned the original rush 72. Which served me perfectly for 8 years. I decided to go for the new 2.0 of the same rush 72. By 5.11 tactical. Its about 85% the same however removed several of the additional internal pockets and dividers the quality appears to be very similar the price is high end but I’m hopefully going to see a similar timeframe of usage.

February 2, 2026

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