I had a balance issue so I went to the Hearing Care Partnership to have my ears checked before going to the doctor's. The ear specialist I dealt with is called Rebecca. Rebecca identified a pie... See more
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Based on reviews, created with AI
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
63 Downing Street, GU9 7PN, Farnham, United Kingdom
Replied to 50% of negative reviews
Typically replies within 48 hours
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Just had a hearing assessment with Samantha Jones based in Upton, Wirral. The assessment was very through and Samantha was very informative throughout and a credit to her profession. Highly recommended .
Two appointments booked. Both cancel on the day
Don’t bother
Alex was very knowledgeable and explained everything clearly, sharing all findings with me during the appointment.He listened carefully and patiently to all my questions, and took time with the answers and explanations, referring to the images of my inner ear.
Highly recommended, thank you.
I had a balance issue so I went to the Hearing Care Partnership to have my ears checked before going to the doctor's. The ear specialist I dealt with is called Rebecca.
Rebecca identified a piece of skin very close to my eardrum which shouldn't have been there. She took videos and sent them to the company's ear experts who recommended daily doses of ear cleaning fluid to see if it would remove the piece of skin. I had two follow-up appointments and was delighted to find at the second that the piece of skin was gone negating the need to do to see a doctor.
All of this (three appointments) cost me £25. The best £25 I've ever spent.
Rebecca was very friendly and professional.

Reply from The Hearing Care Partnership
Having been a customer of theirs previously before returning the item to them during their trial period, I have repeatedly requested they remove me from their mailing lists, all to no avail. When trying to call them today on the only number they publish I received no response. I then tried their webchat, and at the time of writing I have been on hold for approx 1hr with no response. Nobody seems to be monitoring their Facebook, Instagram or LinkedIn accounts either. Eventually I resorted to emailing their Data Protection Officer who I think is outsourced. They kindly offered to get my issue referred to the correct person.

Reply from The Hearing Care Partnership
Booking test was simple and easy online process, audiologist put me at ease and explained everything about the tests and results. Thoroughly recommend it

Reply from The Hearing Care Partnership
The audiologist,Qais, took endless time and care over several clinic attendances and a home visit to provide an excellent service. My husband, who has early dementia, finally had hearing aids he finds efficient and clear. We cannot speak highly enough of the service.

Reply from The Hearing Care Partnership
I met Elaine Clifford at DI Blow in Ilkeston for a tinnitus and earing test,Elaine explained everything in great detail and was very thorough,professional and friendly!
The whole experience was very helpful.
Highly recommended
Jo Barker, Derbyshire

Reply from The Hearing Care Partnership
James Burt in Portishead N.Somerset was top drawer. Explained everything at a nice pace and checked my understanding to ensure his product met my needs. Follow up appointment made and contact details given should I need help.Don’t suffer with bad hearing go along at Dyer & Scott in the High Street.

Reply from The Hearing Care Partnership
My audiologist , Louise Griffin is lovely in every way. She is very helpful , easy to talk to and I trust her advice. I have complete confidence in her and she doesn't push for a sale at all .

Reply from The Hearing Care Partnership
Exceptional service and they were really accommodating of my son's disabilities. We would recommend them to everyone.

Reply from The Hearing Care Partnership
Alex really pulls out all the stops to help, even texting me over Christmas when I was in USA and needed advice.

Reply from The Hearing Care Partnership
I saw Aksa for my hearing test and she was absolutely amazing. She was so patient, kind, and knowledgeable, and explained everything clearly and reassuringly. She made me feel completely comfortable throughout and went above and beyond to make sure I understood every part of the process. Outstanding service — 100% recommend.

Reply from The Hearing Care Partnership
Fantastic Service
The service Daniel has shown my father and myself has been outstanding .
I would highly recommended Daniel , a true professional.

Reply from The Hearing Care Partnership
Louise was there to explain absolutely everything - including simple questions that I brought up. She took me through each stage - explaining how the hearing aids work, what I needed to do, how it helps to get into a routine with the hearing aids. There is still more to learn but so far Louise has made the whole process go smoothly. Her way of normalising the situation has been incredibly helpful. Anything new can be overwhelming. Louise was so calm and we just talked our way through the appointment. I’ve been wearing the hearing aids ever since!

Reply from The Hearing Care Partnership
Excellent service . I was seen by Selina at Crewkerne Somerset who was so professional and friendly . She explained everything so thoroughly explained and I can not highly recommend the service enough . Thank you .

Reply from The Hearing Care Partnership
I wanted to thank especially Saira Nahim for her excellent service today at the Waltham Abbey store where she kindly helped me with some custom earplugs for long distance swimming. Even before the meeting she confirmed everything on email we had a nice conversation on the phone she explained everything and she did the work today which was excellent. I decided in the end to actually buy the actual custom earplugs from her via ACS who they partner with, as it was a lot easier and more seamless. Additionally as she had time she did a hearing test for me and now I have a plan for the future for hearing loss. Super service x

Reply from The Hearing Care Partnership
Recently had a hearing assessment with Helen in Alvechurch. The assessment was thorough and very professional , everything was explained in detail and I felt completely reassured afterwards.

Reply from The Hearing Care Partnership
Extensive hearing tests complete, more than anywhere else I've been.
Care and information I was given by Shellie Forster was top class

Reply from The Hearing Care Partnership
Shellie was very professional and helpful. The eye and hearing tests were explained clearly and carried out in a friendly atmosphere. The booking, and arrangements for the appointment were efficient. The options for mitigation were clearly explained and the costs outlined.

Reply from The Hearing Care Partnership
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