First order, good communication with customer service, friendly and helpful and quick delivery of the parcel. One tip: wrap the item a bit more delicate and not in a plain plastic bag in the box. I ha... See more
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See what reviewers are saying
Bought a couple of pairs of boots which were on discount. Arrived quickly, very well packed and obviously brand new (as expected). Unfortunately too small (brand sizing, not the seller's fault), so th... See more
I hadn’t seen many reviews from Australia so I was somewhat skeptical about ordering a pair of shoes. I had absolutely nothing to worry about. Quick dispatch, excellent tracking service via DHL & the... See more
After experiencing a delay with another online retailer, I turned to TheBS to reorder a Palm Angels shirt. Not only did I find the same shirt at a lower price, but I also received it promptly. Thank y... See more
Company details
Written by the company
THEBS - The Best Shops® - story starts from the acquisition of iKRIX in July 2022 with the purpose to offer an exclusive cross-over among luxury, up-to-date and avant-garde, established and emerging brands thanks to its network made of more than a hundred Italian and European boutiques. Our identity reflects the history of the main Italian buyers who have always been central to the World fashion luxury panorama.
Contact info
Via Agnello, 19 , 20121, Milano, Italy
- +39 0108178320
- [email protected]
- thebs.com
Replied to 36% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible experience- the item that came…
Horrible experience- the item that came was completely wrong and different from item I believed I was purchasing when I contacted customer support they ignored submitted photos and insisted they only sell NEW and Authentic items despite photos of altered tags that clearly have been sewn on. This matter is still under investigation for fraud via my credit card company-beware no support for customers or honesty about goods and services
Speedy shipping and careful packaging
Everything went well for my order. Appreciate the fast handling
100% recommended
I can definitely recommend this company. Very good customer service, original product, fast delivery.
Perfect packaging
Perfect packaging, package received 2 days earlier than it supposed to arrive. 5 stars with blind eyes!!!
Good value
Good value, excellent choices and shipping arrived earlier than expected
Will shop again
Still waiting on any response regarding…
Still waiting on any response regarding my faulty shoes.
First order
First order, good communication with customer service, friendly and helpful and quick delivery of the parcel. One tip: wrap the item a bit more delicate and not in a plain plastic bag in the box. I have paid a lot of money so this looked a bit disappointing. But overall very satisfied.
I placed an order from Croatia
I placed an order from Croatia. Everything arrived quickly, the item is perfect. I am very happy!!! I recommend it to everyone! 🫶
THE BEST 🙂
The do not want to process the return
It is the first time that we tried to order a luxury Jacket from thebs.com and the experience so far was very bad! We received the winter jacket squized into a very small package, wrong item has been sent to us and missing all necessary accessories that the manufacturer usually ship with this product. We immediatelly tried to contact support, reported everything and asked for a return label. 1 week and so far no response, no label, we cannot return our Jacket, order # 856826!
Everything went smoothly and without…
Everything went smoothly and without any issues. The product arrived on time and exactly as described. Highly recommended!
Excellent price and fast delivery of my…
Excellent price and fast delivery of my herno gilet, a faultless experience and nicely packaged. I’m a return customer and a happy one too :-)
The service is fast and secure
The service is fast and secure. I got my products promptly
The box came damaged and
The box came damaged and, the hoodie I ordered just came wrapped in paper, no boxes or packaging and had dust on it. Not accepted for spending over $400. And the box that it came in was completely beat up
Order no.838197
Correct information of order, delivery and tracking. Solid packing.
I would expect more detailed information of product, size, colour.
e.g. I have some of Brunello Cuccinelli items in 37 and 37,5 - shoes fit differently depend on model.
Great first expression
Super fast shipping! Couldn’t beleve it :) Amazing item that I’ve been looking for a long time, came crispy new and well packed in two boxes. Thank you!
Wrong size and gender for my delivery
They sent to me a 8.5 Women US size that is 40 EU instead of a 8.5 men that is a 42 EU
The Bag that Ive ordered was really…
The Bag that Ive ordered was really nice and it came to me for less than a week. Nice shop😇
Just amazing to shop online!!
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