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TotalAV Reviews 133,897

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the software's user-friendliness, easy setup, and non-intrusive presence. Many feel secure with the VPN, particularly when making online purchases. People highlight that the antivirus operates effectively in the background, protecting computers 24/7 and keeping them running efficiently. Consumers also value the cleanup scan feature. The company's service is considered professional, with customers appreciating the reassurance provided through photos of cleaned ducts and vents. The price is viewed ambiguously, with varied opinions on its reasonableness. However, many agree that the cost is acceptable, especially considering the possibilities offered by the VPN. The general consensus is that the software performs its intended functions well.

Based on these reviews

Rated 5 out of 5 stars

The service we received was professional. The men were very polite and diligent. I know our air ducts and dryer vent were challenging tasks, but they were thoroughly cleaned, without comments or obj... See more

Rated 5 out of 5 stars

Didn't want to upgrade to Win 11. So I've stayed with Win 10 and uploaded TotalAV as extra protection as it's no longer supported by Windows. Only had it a couple of months but seems to be doing its j... See more

Rated 5 out of 5 stars

Total AV does not pester with pop-up adds or requests to toot their horn or solicit upgrades, etc. Their anti-virus operates behind the scenes to protect my computer 24/7, while cleaning it regularly... See more

Rated 5 out of 5 stars

I am not tech savvy. I cancelled Norton, but, I believe I still have LifeLock. Then, I dealt with TotalAdblock, then with Byteskart, LLC. I believe they changed their name.Then, with Cyber Expert Pro... See more

Rated 4 out of 5 stars

When I sum everything, TotalAV is pretty good experience. Pros... not expensive if you don't have auto-subscription enabled very good virus detection light on computer resources Cons large... See more

Rated 4 out of 5 stars

It does what its supposed to do but the problem I have is they take a double subscription out, one in December and then another in January the next year. when you point this out to them nobody liste... See more

Rated 4 out of 5 stars

2nd year rolling, haven't had many issues. Sometimes crashes during boot up stage for some reason. But generally does its job very well. I like browser extension which blocked thousands of unwanted tr... See more

Rated 4 out of 5 stars

Based on my initial 48-hour experience, TotalAV is performing well. The software is user-friendly and easy to navigate, with a non-intrusive presence. I am currently utilizing the Cleanup and Antivi... See more

Rated 5 out of 5 stars

TotalAV is keeping the those adds that come in when you don't want to see them, away. I'm please knowing i'm protected from spam and malware at all times. I even had a new information the program said... See more

Rated 5 out of 5 stars

Honestly l don't know much about computers, but l have been scammed twice and l do know for certain there are real threats that l don't completely understand, so l feel more relaxed and assured having... See more

Rated 5 out of 5 stars

After a rather easy setup, the Total AV site was very easy to work with. Most people want to know how to use the online tools for answers to common questions. AV has a wonderful and comprehensive list... See more

Rated 5 out of 5 stars

Since starting to use the Total AV, I have found it very easy to keep on top of the "junk" I keep on my computer using the clean up files etc. The anti virus pages are easy to navigate and running sc... See more

Rated 5 out of 5 stars

Big Daddy ... watching over all, protecting, quiet, strong. The processes are super easy. Scans take care of themselves, but I do at least one daily anyhow. The VPN is set and go, and I feel secure... See more

Rated 5 out of 5 stars

easy set up, didn't need to be rocket scientist to install and run this, everything is self explanatory as well, so there is no second guessing what your doing and as many people fear pushing the wron... See more

Rated 5 out of 5 stars

Hi, your packaging is deceptive...it looks like a scam online that does the opposite of what the product says. I would change the advertising and marketing and overall look of it to better reflect jus... See more

Rated 4 out of 5 stars

I found the directions a bit daunting to begin with, being a 76yr old technophobe. I felt a bit lost, unsure what I was buying, but my hubby came and helped me which made it easier. Once I was more a... See more

Rated 5 out of 5 stars

Just starting out today. Installation was quick, easy, and no hassles!!! Light years above and beyond System Mechanic. I feel so well protected. May have bought more options but ran out of funds.... See more

Rated 5 out of 5 stars

AFTER REVEIWIN MANY OTHER ANTIVIRUS USE. i AM SURPIRISED AND DISAPPOINTED AS TO WHY THERES LIMITED OTHER CLEANERS AND OTHER THINGS NOT ADDED TO HELP OUR LAPTOP, PC, ETC... MONEY IS SO DARN HARD TOD... See more

Rated 1 out of 5 stars

A scam, fake warning message came up on my phone suggesting an exact number of viruses that had been found on my phone, despite the fact that I did not run any kind of scan. I also did not have any... See more

Company replied

Rated 5 out of 5 stars

Just loaded the programs, took a little time to understand the process, but it's all installed now. It is just starting to scan & work. Will know more later. Did want to mention the good help I rece... See more

Rated 1 out of 5 stars

Running updated MacOS monterey. First off, after using this program for nearly a week, the system scan and the smart scan would run for up to 30 mins then just give an error message, not completing sc... See more

Company replied

Rated 1 out of 5 stars

installed TotalAV after uninstalling AVG. During a full system scan, TotalAV froze at 78% for over an hour. The computer became unresponsive and I had to restart. After this, Windows failed to... See more

Company replied

Rated 1 out of 5 stars

This is only a total scam service. I deleted all my subscriptions and my method of payment (my prepaid card) months ago. Despite this, today I recieve a notification on my card reporting that I have p... See more

Company replied

Rated 1 out of 5 stars

I had stopped using TotalAV approximately 2 years ago. I contacted them to cancel my subscription and they said I had no active subscription to cancel. Nevertheless they are still trying to take £9.... See more

Company replied

Rated 1 out of 5 stars

I disabled subscription renewal. Right before expiration, I was offered “Renew and get 80% discount.” I clicked renew, but I was charged €119 with no discount applied. This is the third bad expe... See more

Company replied

Rated 1 out of 5 stars

I keep seeing your full screen ads appearing on my PC. It blocks my access to my desktop. This reason alone tells me that you care not for our experience and like to annoy us with this ridiculous ad.... See more

Company replied

Rated 1 out of 5 stars

This company has planted ads (unprompted interruptions in smartphone games, NOT emails) which claim to have discovered viruses on my device, and threaten permanent damage if I don't install their ap... See more

Company replied

Rated 1 out of 5 stars

I kept getting unwanted full screen ads for TotalAV and AdVista so I thought I would sign up for the free version of TotalAV to see if that solved the problem. It didn't so I uninstalled it. But the... See more

Company replied

Rated 2 out of 5 stars

On 24th of June I googled " antivirus protection" and totalav.com came up. I applied and paid for a year's subscription but, on entering the details , the then provider warned : "beware dang... See more

Company replied

Rated 1 out of 5 stars

I got bombarded with ads. I downloaded TotalAV and it did Nothing! I contacted Totalav numerous times saying I needed help. NO RESPONSE, NO EMAIL, not a word from Totalav. I can never recommend this a... See more

Company replied

Rated 5 out of 5 stars

So far, so good. I'm a relatively computer-literate 75-year-old (worked with computers from the late 1970's until 2011, and took programming, graphics, web design, and database classes at the univers... See more

Rated 4 out of 5 stars

After purchasing the TotalAV suite and being very satisfied with it, I'm getting frustrated by the continous alerts that my subscription "has expired!" It's less than a month old and every offered pa... See more

Rated 1 out of 5 stars

Wanted to switch antivirus software. Saw that TotalAV was highly recommended. Paid for the service and installed it on one machine of the 8 included in the subscription. Went back to install it on... See more

Company replied

Rated 5 out of 5 stars

My windows 11 pro computer runs daily like a charm! I've had no trouble with my computer since adding TOTALAV. I simply regard this this program as the best I've ever had on one of my Windows comput... See more

Rated 1 out of 5 stars

Once I must have tried a Total AV product. But not used them for years. Now they have infiltrated my computer and not responding to my plea for an intervention. For a company selling itself on r... See more

Company replied

Rated 5 out of 5 stars

I'm on a new Hp laptop and went with the upgraded $19 dollar for the first year version. I do some things online that lead me down sketchy paths sometimes. I trade cryptocurrency and I partake in surv... See more

Rated 5 out of 5 stars

After realizing our very old computers had become infected with malware, viruses, and the fact they were not secure in todays world and technology. The price was right and came with 2 licenses which c... See more

Rated 4 out of 5 stars

I love this service, however I do not like all the spam popups trying to upsell more TotalAV options. I appreciate a business trying to make money but I literally have to close anywhere between 4 to 6... See more

Rated 5 out of 5 stars

So far my experience with TotalAV has been great. I know so little about cyber threats, but I know I need quality protection. I'm glad I have a quality software, and even more glad that its under a... See more

Rated 1 out of 5 stars

Your intrusive ads strategy kept blocking my whole screen with an ad I couldn't skip telling me I have viruses!! No option to stop ads, out of frustration I bought your service for $29 and then ran a... See more

Company replied

Rated 5 out of 5 stars

I am so grateful when TotalAV prompts me to not click on certain items that maybe harmful to my system. Also, I am totally grateful when TotalAV actually catches threats attempting to access my syste... See more

Rated 5 out of 5 stars

You alerted me to CREDIT CARD FRAUD I was able to stop quickly. In the process of using your service, I lost ALL INTERNET ACCESS that required more than a month to restore because of the complexi... See more

Rated 5 out of 5 stars

User friendly - Everything is well explained and asks you for every step to make before taking any decision (optional) Fast - The scans are fast (depending on the stuff you have, but overall it... See more

Rated 5 out of 5 stars

I have done a tremendous amount of research and am consistantly on and off a multitude of different sites. I am cautious about each site but you never know where the danger lies on the internet. If I... See more

Rated 5 out of 5 stars

Since installing Total AV my start up time has reduced to seconds from what had become several minutes. Unnecessary apps loading and running in the background are flushed regularly. I don't seem to... See more

Rated 1 out of 5 stars

Ok, the anti virus software works well, but I also purchased the VPN software from them and even after they deducted from my bank they still haven't given me the software. I called 3 times to discuss... See more

Company replied

Rated 5 out of 5 stars

Although I have owned various named brand printers and although my Epson is a slight bit more complicated, the print quality is better than some less complicated printers. I also enjoy the 4 tank ink... See more

Rated 5 out of 5 stars

I have used other well know brands in the past and found them annoying and have caused issues on our computers. Changed to Total AV and highly recommend it. I have used it for about 6 months now and... See more

Rated 5 out of 5 stars

Its better that you can review more easily and agree or dissagree. I prefer that its a reasonable price and not so inconvenient. I had a different computer cleaner previously and it was not easy to h... See more


Company details

  1. #83 of 329 best companies in Software Company
  2. #6 of 8 best companies in Computer Service
  3. #12 of 32 best companies in Computer Software Store
  4. #21 of 78 best companies in Software Vendor
  5. #2 of 19 best companies in VPN Service

About TotalAV

Written by the company

Get Total AV

Award-Winning Antivirus & Security Software

Real-Time Protection from Viruses, Malware & Online Threats

A global security technology company providing hassle free cybersecurity for our users. Premium users can benefit from an extensive anti-malware database which provides advanced real-time protection ensuring full protection from harmful threats and viruses. Our antivirus is trust by millions of people across the globe.

We are one of the fastest growing antiviruses on the planet. Our initial focus was on developing an industry leading antivirus, since then we have developed an array of security tools to provide a fully comprehensive security capable of preventing even the most advanced cyber-crime attacks.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

134K reviews

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Rated 5 out of 5 stars

The service has been great when I…

The service has been great when I didn't have the money to g e t the service they got at me to make sure I stayed safe .I received a discount to help me through my hard time so I had one less thing to worry about. Thank you

February 10, 2026
Rated 4 out of 5 stars

General experience

When I sum everything, TotalAV is pretty good experience.
Pros...
not expensive if you don't have auto-subscription enabled
very good virus detection
light on computer resources

Cons
large scale of false positive detection
a little sloppy UI

February 10, 2026
Rated 1 out of 5 stars

Antivirus software spamming emails

Imagine an antivirus software but also this software company spamming email for selling. Untrustable company and software. Stay away from them.

February 9, 2025
Unprompted review
TotalAV logo

Reply from TotalAV

Hi Gunesahmet,

We're sorry to learn that you're receiving marketing emails you didn't expect or want. Thank you for bringing this to our attention.

While the email you received did not come directly from TotalAV we want to assure you that your concern has been taken seriously. Our Compliance Team actively monitors for any unauthorised use of our brand, and your report helps us in those efforts. Protecting your privacy and trust is our top priority.

If you continue to receive these emails, we would appreciate it if you could forward them to https://help.totalav.com/en/trustpilot, so our team can investigate further.

In the meantime, here are a couple of quick guides to help you block or report unwanted email using your email provider.

https://help.totalav.com/en/account/-/acc-unsubscribe-from-emails

https://help.totalav.com/en/account/-/acc-unsubscribe-from-unwanted-emails

We'd like to thank you again for flagging this. If there’s anything else we can assist you with, please don't hesitate to let us know.

Kind regards
TotalAV, Customer Care Team

Rated 1 out of 5 stars

Charged full price despite 80% discount offer

I disabled subscription renewal.

Right before expiration, I was offered “Renew and get 80% discount.” I clicked renew, but I was charged €119 with no discount applied.

This is the third bad experience I’ve had with TotalAV. Please refund the difference and confirm renewal is off, or I’ll move to a different provider.

February 9, 2026
Unprompted review
TotalAV logo

Reply from TotalAV

Hello Max,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
TotalAV Customer Care Team

Rated 5 out of 5 stars

I don't have to worry

I don't have to worry , there are no annoying pop ups saying that my computer is compromised , I just click if I am worried but everything is taken care of without my worrying about it .

February 4, 2026

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