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Company details

  1. e-Commerce Service

Written by the company

Vaceu offers thoughtfully selected home and outdoor lifestyle products designed to make everyday living more comfortable and practical. We focus on quality, clear communication, and reliable customer service, supported by transparent policies and 30-day returns.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Resolved my issue in 5 minutes

Called about changing my order before it shipped and expected pushback. Instead, the support agent made the change immediately and confirmed everything via email within minutes. Friendly, efficient, and stress-free.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Goods are well packaged

Ordered several glass items including the cruet set and bathroom mirror. Every single piece arrived bubble-wrapped and secured in custom fit boxes. Not a scratch on anything! Vaceu clearly cares about their products reaching you safely

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Easy refunds

Changed my mind about the kitchen trolley color after ordering. Used the return portal on their site and got a prepaid shipping label instantly.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Hassle free returns process

Ordered the wrong size gazebo for my patio and was worried about returning such a large item. Contacted Vaceu's customer service and they processed my refund within 48 hours, no questions asked. Money was back in my account in 5 days. This is how returns should work!

January 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Reliable and Trustworthy

I've been shopping with Vaceu for over a year. Their natural wood products are exceptional quality and the outdoor furniture has held up perfectly through all weather.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great home goods site

I've ordered from Vaceu three times now, kitchen items, bathroom storage, and outdoor furniture. Every single piece has been excellent quality and exactly as described. The website is easy to navigate and shipping is always fast.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Vaceu is reliable

I found the site easy to navigate with clear descriptions of products. I purchased the sofa yesterday with an estimated delivery time of 7 days, but the item arrived in 4 days.

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I spoke with Josh in customer service, he was very helpful and answered some questions I had about one of the products.

December 9, 2025
Unprompted review

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