Verified
very good customer service. I received a truly defective item -broken in transit or faulty by the mfg who knows- and got reimbursed after contacting them. No discussion, no ifs and when, just plain cu... See more
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See what reviewers are saying
Verified
Great variety of products, in my case I use it for buying shaving products and is one of the best in Europe. Shipping times are also excellent, overall I’m a very happy customer.
Verified
Great Experience. This was my first purchase and was bit hesitant with delivered product when I say the product it was without single damage. Keep it Up VanityStock
Verified
Promt and efficient delivery of NHP dyes that, as a private customer, are impossible to find in the UK. Thnak you!
Company details
Written by the company
Scegli tra i migliori marchi ed inizia a scoprire la convenienza di Vanity Stock. Da oggi la bellezza è a portata di clic!
Written by the company
- Su Vanity Stock troverai tutto quello che cerchi e scoprirai che prenderti cura di te non è mai stato così semplice.
- Scegli tra i migliori marchi ed inizia a scoprire la convenienza di Vanity Stock. Da oggi la bellezza è a portata di clic!
Contact info
Via Pirandello, 199, 92024, Canicattì, Italy
- +390922853912
- [email protected]
- vanitystock.com
4.7
Excellent
4K reviews
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Verified
very happy with service and products
January 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
My parcel was not at the specified delivery address. I was told that it was not there. Please resolve this issue somehow. Unfortunately, I was really counting on this parcel.My order has not been deli
I ask you to resolve the issue with my order. Since I have not received the parcel, please send it to me by another carrier or return the money. Thank you.
November 27, 2025
Reply from Vanitystock
Dear Customer,
we are sorry to read this negative review, which unfortunately does not reflect the actual handling of your order.
The order was placed on November 26 and was shipped on November 27. As shown in the GLS tracking history, from December 10 onward the shipment was on hold at the local GLS depot due to delivery issues (recipient absent and unusable ParcelLocker).
Throughout this period, we sent you several emails informing you that the parcel was ready for pickup at the address you selected, but we received no response. Despite this, we covered the storage fees ourselves.
Furthermore, at our own expense, we arranged for the parcel to be sent out for delivery again, and it is currently out for delivery today. Should this delivery attempt fail again due to your unavailability, we will be forced to proceed differently.
For this reason, we believe it is unfair to receive a negative review for a delay that was not caused by our service, but rather by repeated unsuccessful delivery attempts and the lack of response from the recipient.
We remain available for assistance, but kindly ask for fairness and objectivity when reviewing our service.
Kind regards,
Customer Service
Verified
Quick responses and good packed goods.
November 22, 2025
Verified
Verified
Verified
Perfect and quick service !
Perfect and quick service !
Thanks
Sorry, I am not speaking Italian….
November 20, 2025
Verified
Verified
Verified
Verified
The hairdryer didn’t arrive
The hairdryer didn’t arrive, the address you gave to the delivery company was incomplete.
May 24, 2025
Verified
Great Experience
Great Experience. This was my first purchase and was bit hesitant with delivered product when I say the product it was without single damage. Keep it Up VanityStock
April 26, 2025
Verified
Thank you:) fast delivery
February 6, 2025
Verified
Excellent product but the service from…
Excellent product but the service from GLS was very slow!
January 7, 2025
Verified
Another happy customer
Another happy customer! Shipped to Poland as per the order, everything is absolutely fine.
December 16, 2024
Verified
Hair Clipper box was not sealed, machine was seems to be used.
I order a JRL hair clipper machine, the box was not sealed, machine was seems to be used, l would expect brand new machine with not opened box, not happy at all.
November 22, 2024
Reply from Vanitystock
Dear valued customer,
Thank you for your feedback. We understand your concern regarding the condition of the product upon arrival.
Please note that all our products are brand new. However, to ensure that all electronic devices function correctly and to avoid sending out any faulty items, we conduct thorough quality checks before shipment. This involves removing the seal to test the device's full functionality.
We hope this clarifies the situation. Please don't hesitate to contact us if you have any further questions.
Sincerely,
Verified
Excellent product with excellent…
Excellent product with excellent customer service!
November 11, 2024
Verified
Promt and efficient delivery
Promt and efficient delivery of NHP dyes that, as a private customer, are impossible to find in the UK.
Thnak you!
October 28, 2024
Verified
Wonderful service
Great deals, wonderful and responsive service, rapid delivery, trustworthy website.
I would happily recommend.
October 15, 2024
Verified
Excellent service
Merchandise was shipped very quickly, and arrived at my home in France in just a few days. Excellent service
October 28, 2024
Verified
Reply from Vanitystock
Dear Stefano,
Thank you for taking the time to share your experience with us. We're truly sorry to hear that your package was not delivered as expected. We understand how frustrating it can be to wait for a delivery and not have it arrive.
We want to assure you that we always strive to provide the best possible delivery service to our customers. However, as you mentioned, delivery services are sometimes affected by factors beyond our control. We apologize for any inconvenience this may have caused.
To help us better understand what happened and to see if there's anything we can do to resolve this issue, we would greatly appreciate it if you could contact our customer support team directly at [email protected]. We're happy to look into this further and see if we can find a solution that works for you.
Thank you for your understanding.
Sincerely,
Team
Vanitystock.com
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