Vestiaire Collective Reviews 100,336

Listing my item was a breeze, approval process did not take long. I started receiving offers within 24 hours of listing. Smooth negotiating process. I received buyer info quickly and was able to ship... See more

I was very happy with the final product. It was just as described. Vestiaire was also very prompt with their communication, but the seller was not. I asked a question about the item that went unanswer... See more

Great experience overall — quick, precise authentication and very helpful support. Your website is also super easy to use. Having multiple listings of the same design makes it easy to compare and f... See more

I love selling on Vestiaire, because it has so cool prepaid shipping system. Overall it has very understandable system how much will i earn if i make sale. Easy deal making with buyers. Very helpful o... See more

I just got my Junya Watanabe jeans and I’m honestly in love. They’re beautiful, exactly as advertised, and even better in person. The whole experience was so easy, authenticated, shipped fast, zero st... See more

I bought a Loewe Anagram Cashmere Scarf - from Hong Kong - even with the taxes, duties and other fees, it was much cheaper than buying in the UK. It was authenticated and arrived very quickly. The s... See more

Great place to buy both pre owned as well as brand new high quality shoes at much cheaper prices compare to other platforms. They do inspect your purchased items to determine whether they are as per t... See more

I belong here! I can’t see myself shopping anywhere else. The whole experience is fun with unbeatable prices. Find true gems taking your style to the next level. Be ready to receive compliments w conv... See more

I liked the product. WHEN it arrived. I did not like VC's communication system. The parcel got blocked in Belgium for a week for no obvious reason and it took me days of struggling with AI chat syst... See more

Super sensitive message monitoring so if you use any word that may trigger their filter you are talking about their competitors they block your message even if you are not talking about them. When thi... See more

Good app and functionality. Sold two items relatively quickly. Payout worked well. I did not like the part where I received a large amount of lowball offers from potential buyers (30-40% lower t... See more

I have sold only a few items on VC. What's good is the international reach. They occasionally have promotions which can be quite helpful. I find the fees to be high particularly for lower priced it... See more

The seller was very communicative and helpful. She sent a beautiful gucci bag in great condition. Verstiare was also very helpful when I was experiencing difficulties with the post office in my co... See more

Vestiaire has a vast range of vintage & designer goods, often @ gr8 prices! I have purchased some excellent items over the years. One thing I wld suggest - the tax % seems high in the cost calculat... See more

Since late June 2025, I’ve been part of this amazing platform, and words can’t fully describe how grateful I am for such an incredible community. I’ve been able to sell my high-end collection as I p... See more

I never had a really good experience. Either things I really wanted get cancelled and I cannot even retry for them, or they arrive in poor condition so I have to open a case, or they are just “so so”... See more

My favourite place to sell my pre loved designer. It’s very safe and professional with other selling platforms there is always a long wait or issues. With vestiaire is fast and reliable. They are also... See more

First of all I find Vestiaire not to be professional. They are lagging in-depth knowledge for the more complex items - f.x. brand specific details. I have several times experienced that they... See more

My account got hacked, never got any warning from Vestiaire Collective that there had been any sort of data breach. Luckily amex has an extra layer of protection when making payments so no money got t... See more

NO WAY! What a nightmare experience with first time buying with Vestiaire Collective. Bought new leather jacket tagged as XL which took nearly a month to arrive only to find it was mistagged! No se... See more

Your customer service care is rolled by gen Z people. Uneducated and arrogant. Emphatic customer relationship? Zero. Improve that. You might be high now, till a Chinese or Indian app takes over yours.... See more

VESTIAIRE COLLECTION AM GETTING SUSPENDED FROM CHAT FOR 24 HOURS YOUR HAVING A LAUGH I WILL TELL YOU A BETTER 1 THAN THAT YOUR GETTING UNSUBSCRIBED & YOUR e,mails ARE GOING IN THE RUBBISH BIN OR SPAM... See more

Probably the most trustworthy app when it comes to authenticity, they respond quickly and correctly when you report fakes, way better than Vinted that doesn’t do a thing. I would still use caution... See more

The people working in your support team have absolutely no idea what they are doing. Every new consultant seems unaware of the previous case, which leads to constant misinformation. They keep rejectin... See more

This platform is the worst I can imagine. Someone needs to set up something professional in that segment like chrono24 for watches or so. After the selling process I seriously wonder what the fees a... See more

I would love to give a 5 star review but the return process is terrible in relation to the amount being spent. Twice I have purchased shoes that went through the authentication process (an additional... See more

Yes, it’s a vast marketplace. Yes, you can find gems. But since LVMH took over, VC’s became an extraction machinery. The fees are predatory. Sellers are forced into rock-bottom prices, secretly cr... See more

to be honest i think vestiaire should give more realistic shipment dates and buffers. especially if it comes to items being ordered as a gift... it's also so hard to get in touch with custo... See more

Vestiaire are following me around getting my review removed because they dont like customers telling the truth about how they conduct business. They sell used items as new and then pretend they dont u... See more

Very trouble to upload the photos, always replied unable to upload or unclear but actually it is already very clear!! Selling products steps is not clear when uploading, don't understand the steps... See more

Unfortunately you will only receive every other product you buy. You buy, pay, wait for several days to receive the item but all for nothing because the item is never shipped. You then receive a refun... See more

Horrible marketplace, poor service. People sell all kinds of worn out "designer" garbage for high prices that cost 10 bucks at your local thrift shop, they mislead buyers in their description, item no... See more

It’s getting too expensive to buy or sell, VC takes out too much commission Pushing sellers to sell for ridiculous low prices Search results now peppered with results you weren’t looking for... See more

My account kept getting "deactivated" like 3 times by VC simply because I changed my username once. I couldn't buy or sell anything. Days went by and this was still the case. I asked for help many tim... See more

I had nothing but problems with this company. I purchased something that was inaccurately advertised and then they would not accept the return. I wanted to purchase an item that was selling for $150 o... See more

Like: Very trustworthy, authenticity guarantee, large range, fun shopping. Dislike: Very high fees for both buyer and seller, difficult to edit listing (only option is to delete and re-list, would b... See more

Sadly the seller experience is poor. I sold a designer cashmere bodysuit for £26 (!!!) and it was returned due to slight pilling, which is the natural nature of wool (even after one wear). On second t... See more

The app took the wrong delivery address and Vestiaire's customer service refused to change the delivery address. As a result, my purchase is being shipped to the other side of the world with a high ch... See more

Vestiaire are following me around getting my review removed because they dont like customers telling the truth about how they conduct business. They sell used items as new and then pretend they dont u... See more

I believe the total cost for buyers on VC is too high, which discourages purchases. What usually works best is charging only for shipping and tax. On VC, there seem to be additional fees that mak... See more

I believe the total cost for buyers on VC is too high, which discourages purchases. What usually works best is charging only for shipping and tax. On VC, there seem to be additional fees that mak... See more