Vetscriptions Reviews 3,340

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the competitive prices, often significantly lower than those offered by local vets. The ordering process is generally considered easy, with many consumers finding it simple to reorder medications. People also value the ability to order medications by simply uploading a photo of the prescription. Consumers highlight the quick delivery service and the quality of the products. The communication regarding order progress and posting is also appreciated. Many reviewers express gratitude for the company's care and willingness to expedite orders, especially when pets are running out of essential medications. The service is often described as a lifesaver, particularly for pets requiring ongoing monthly medication.

Based on these reviews

Rated 5 out of 5 stars

It's great to get prescription items for your pets at a much lower price than our local vets. Only had one issue which was having 2 dogs you can only upload one prescription per order it would be go... See more

Rated 5 out of 5 stars

First order placed and I changed my mind about delivery as wanted to upgrade to quicker postage . Lady said she would sort that for me at no extra cost . Few hours after I received email to say due to... See more

Rated 5 out of 5 stars

The items I needed were in stock at a much lower price than buying from the vet. The website was easy to navigate and upload my prescription . The items arrived within a week of ordering and as it was... See more

Rated 5 out of 5 stars

Had to ring Vetscriptions as my local vet won’t give out to clients a prescription but instead send direct to seller of medication. There was no option for this on web page so called them and a very h... See more

Rated 5 out of 5 stars

Five starts because, when there was a query with the order, an _actual human_ emailed me _and_ responded to my subsequent related query back to them. In the days of AI & LLM support agents, it's... See more

Rated 5 out of 5 stars

5-star service! Top notch! My dog had run out of his prescription medication and on telling them this Vetscriptions turned around my order immediately so that he would be without the medication... See more

Rated 5 out of 5 stars

Really easy ordering service. Able to order the meds simply by taking a photograph of the prescription, without needing to send the original copy in post. This made the process really quick and conven... See more

Rated 5 out of 5 stars

Ordered my pet’s meds from Vetscriptions and they arrived so fast I think they used carrier pigeons with jetpacks. Prices are kinder than my cat at 3 a.m. (and that’s saying something), and the websit... See more

Rated 5 out of 5 stars

Having sent in my prescription and order for Vetmedin for my Chihauhau I was concerned to find that I required the medication before his tablets ran out in just two days! I rushed to send an email to... See more

Rated 5 out of 5 stars

Fantastic service. I ordered pills for my dog on 23rd December, fully expecting delivery in January, due to the festive season. Correct pills arrived the next day, Christmas Eve. Quite simply, fir... See more

Rated 5 out of 5 stars

I ordered Otodine ear cleaner for my dog with an ear infection, I ran out at the crucial point. I ordered before 8am on a Thursday and selected 1-2 day shipping. The information on the site says tha... See more

Rated 5 out of 5 stars

It was easy to order prescribed medication. I received identical branded tablets, in just a couple of days, via tracked Royal Mail. And at least than half the vet's price, even allowing for their pres... See more

Rated 5 out of 5 stars

I could not do with out vetscriptions.. Brillant service Fast delivery And buying off these guys means I get longer with my furry friend long haired chihuahua Bernie.. literally extending his li... See more

Rated 5 out of 5 stars

I always use Vetscriptions the last few years they have been a life saviour as my dog Susie is on monthly medications due to a heart murmur. Not only are they brilliant on price but service delivery a... See more

Rated 5 out of 5 stars

Multiple prescriptions requested for both cats and dogs. However all medication sent was for cats. I contacted them immediately and they could not apologise enough, they sent correct meds next day alo... See more

Rated 1 out of 5 stars

Purchased Frontline flea treatment for my cat 6 vials £30 advert says vet strength. Treated my cat 2 days later cat still has live fleas cat still scratching. Contact vetscriptions for a refund as pr... See more

Company replied

Rated 5 out of 5 stars

Fast service. Easy to order on line. Good prices esp compared to local vet services. Good communication re order progress and posting. Very happy to continue my vet meds order. Thanks all.

Rated 1 out of 5 stars

Have used vetscriptions many times with no problem. However this time money was taken then about 5 days later got an email saying the prescription could not be repeated. My dog has run out of tablets... See more

Company replied

Rated 3 out of 5 stars

Price is great - need more transparency on the fact it will take almost TWO weeks to despatch the order! Not sure I'd use again... Ordered 16th - despatched 28th - we paid extra for next day, but we... See more

Rated 2 out of 5 stars

Still waiting for my order 10days later. Website states to chase them if order not received. Shipping listed as 2-5 working days. No communication so far to notify re delays. Annoying placing an order... See more

Rated 3 out of 5 stars

I’ve not received package yet. Delivery should have been 18/4. After 10 days trying to contact via emails, fb message, and as a final attempt a review on here finally a response. New order being shi... See more

Company replied

Rated 3 out of 5 stars

It took a long time to dispatch which was my fault because I didn’t fully read the email. I think it would be beneficial to send a follow up email within a few days prompting/ reminding me to fully co... See more

Rated 3 out of 5 stars

Prompt notification about receiving order, nothing about whether the prescriptions had arrived. After not hearing anything at all for days, I emailed again, no answer for 2 days .Received email... See more

Company replied

Rated 3 out of 5 stars

Medication had a short shelf life date so wasted money buying two at the same time. Tried to email regarding the matter but never got a response which was some what disappointing. Must say fast delive... See more

Rated 1 out of 5 stars

Have ordered from Vetscriptions several times, but this has been the worst by far. Over a week since my order was placed and despite paying for the 1-3 day delivery am still waiting for my order.... See more

Rated 4 out of 5 stars

Easy to order, clear descriptions were helpful. Website was easy to navigate. Postage was slower than expected but having chosen the cheapest option (Royal Mail) that was probably down to them rath... See more

Rated 1 out of 5 stars

Rip Off - took money then never sent order. Pointless emailing them they just ignore. Credit card chargeback in progress. Check the other negative reviews. Its pot luck whether you get you're order... See more

Rated 1 out of 5 stars

Product was decent enough, but very naughty billing practices - I paid on Paypal, and instead of just taking a one off payment (for a one off product), they created a subscription, allowing them to ef... See more

Company replied

Rated 1 out of 5 stars

Ordered a non prescription product. I have tried to return the product and sent 3 separate emails, the first of which was sent before dispatched asking to cancel the order, all have been ignored!... See more

Rated 2 out of 5 stars

Have emailed 4 times since order was placed and it took nearly 3 weeks for a reply! If there’s a problem with your order it’s near impossible to get a reply, considering the issue was to do with my do... See more

Company replied

Rated 3 out of 5 stars

Product (Loxicom) is as described and really helpful for my 15 year old dog. Sadly it took over a week to arrive, despite me paying extra for tracked 24 postage, so I ran out of my last order and my p... See more

Rated 4 out of 5 stars

Reasonable price much cheaper than purchasing at cat's vet. Be prepared you will have a wait for delivery, whilst at your vet you will get your prescription straight away, however with the huge hike... See more

Rated 2 out of 5 stars

After seven days had not heard anything about my order so sent an email. Never had a reply and phone number (available on another site)| never was answered. Order came day eight. Order correct and far... See more

Rated 4 out of 5 stars

There was some delay in prescribing the medication we needed this time after uploading all of the documentation. Usually quicker. But as soon as I contacted them they hurried the order though and it w... See more

Rated 1 out of 5 stars

I ordered the wrong size Metacam by mistake (100ml instead of 180). On delivery and realising my mistake i informed Vetscriptions by email, hoping i could exchange the one sent for the next size up,... See more

Rated 1 out of 5 stars

Reasonable pricing but really poor customer service and slow delivery. We ordered a prescription for our dog and it took vetscriptions over a week to decide they hadn’t received a prescription from o... See more

Rated 3 out of 5 stars

Good price but very slow delivery,almost a whole week, even though I actually paid for "next day delivery" They lost my pet's prescription, which had to be included in order to place my order... no... See more

Rated 2 out of 5 stars

First time using this company and first they cancelled part of my order without consulting me as to why. Email came through just to confirm processed order. When I enquired why only 1 pack of advo... See more

Rated 4 out of 5 stars

I've used Vescriptions in the past, so I had already set up a login and I already knew what service to expect . Prices are keen. The ordering process is easy to use. The processing of the order and... See more

Rated 5 out of 5 stars

Excellent value for money that makes long term medication for our dog affordable. Also it’s easy and quick to reorder. Experienced no real issues at all and been a customer for about 9 months the or s... See more

Rated 3 out of 5 stars

Last order I placed took longer than expected to arrive, I emailed twice but no reply. In the end I had to phone to be told, we’ve been really busy and will get order out you. When I asked why we were... See more

Rated 5 out of 5 stars

I ordered supplements for a friend who was having problems finding them via other outlets. After a search online, Vetscriptions offered the best value for money. I was cautious in using them as... See more

Rated 5 out of 5 stars

This was the second time I used Vetscriptions for purchasing medication for my cat, Mr Sox. The details were on file so it was straightforward and easy to order. The only new item that was required wa... See more


Company details

  1. Veterinarian
  2. Online Prescription Medication Vendor
  3. Pet Store
  4. Pet Supply Store

Written by the company

We care about your pets and believe that they should have access to the right medicines at an affordable price. We only sell products that your Vet would recommend so you can trust that our products are reliable and most importantly safe for your pet. We can supply exactly the same products, from exactly the same suppliers as your local veterinary clinic, but because we are an online only retailer our overheads are lower, we can keep our prices lower too. In fact we guarantee that you will save at least 40% every time you buy from us We sell prescription and other veterinary medicines, health supplements, nutraceuticals, remedies, animal medications online... basically all the health products that you might ever need, at HUGE discounts!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 17% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy and quick

Easy and quick - and the medication expiry date covered the prescription period, unlike another supplier I have tried. Will use again

February 4, 2026

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