Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... See more
Company replied
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Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... See more
Company replied
10/10 10/10 Cheapest price i received. No issues whatsoever with booking. Received a call from Sam Miller from customer relations to ensure booking was all fine. Very satisfied. Mohammed R
Company replied
Great experience. Flight confirmed in less than 24hs. I will recommend this company for friends and family.
Company replied
It was nice speaking with the customer service agent.
Company replied
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It was nice speaking with the customer service agent.

Reply from Viagemfares
Great experience. Flight confirmed in less than 24hs.
I will recommend this company for friends and family.

Reply from Viagemfares
Excellent service for searching and buying my airline seats. Thank you.

Reply from Viagemfares
Very helpful and really good prices. The customer service team got the additional requirements added quickly. Got ticket confirmation quickly compared to other companies used in the past.

Reply from Viagemfares

Reply from Viagemfares
Excellent service 10/10
Easy to book and clear information

Reply from Viagemfares
I got my e-ticket in less than 12 hours. Awesome service indeed 🙏🙏

Reply from Viagemfares

Reply from Viagemfares

Reply from Viagemfares
Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exorbitant fee to fix it.
I was under a lot of pressure that day, and may have given him a hard time, but he remained helpful.
After 4+ hours, Pedro was able to solve the problem, and stayed with us till it was solved.
He made a horrible situation bearable, and I want to let you know he is a valued employee .

Reply from Viagemfares
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