Easy search, ordering process with quick delivery. This is my husband's fav turtleneck and 2nd purchase. He has 3-4 LS Woolx crew neck shirts which also see significant wear during winter. They... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
We are passionate specialists in premium merino wool clothing, delivering exceptional quality garments for travelers and outdoor enthusiasts. Our carefully curated collection features the finest merino wool pieces that combine natural performance with unmatched versatility. Merino wool's natural ability to adapt to any adventure is extraordinary. Perfect for multi-day trips, merino wool stays fresh naturally, meaning you can pack lighter and travel longer. Its remarkable temperature-regulating properties keep you comfortable across varying conditions – from crisp mountain mornings to warm afternoon hikes. Even wet, merino maintains its insulating properties, making it ideal for unpredictable weather. Our commitment to customer satisfaction goes beyond just providing superior products. With free shipping on every order, hassle-free returns, and dedicated customer support, we make it easy to find the perfect merino garments for your next adventure. Whether you're trekking through remote wilderness, exploring urban landscapes, or embarking on extended travel, our merino wool clothing adapts to your journey. Its natural odor-resistant properties mean you can focus on your adventures rather than worrying about laundry. The fabric's exceptional breathability and moisture-wicking capabilities ensure comfort during any activity, from high-intensity outdoor pursuits to long-haul flights. Join thousands of satisfied customers who trust us for their merino wool needs. Browse our collection today and discover why travelers and outdoor enthusiasts choose our premium Merino wool clothing for their adventures. Free shipping on all orders because we believe quality outdoor wear should be accessible to everyone.
13760, Endicott, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They don’t itch at all, which I find astounding. Much lighter weight than I expected, that was a nice surprise. The size I measure for is a bit big, I will order smaller next time.

Reply from Woolx
No issues with them, quick shipping and the items seem to be high quality.

Reply from Woolx
I really like most of the clothing I’ve ordered from Woolx, and I’ve ordered a lot. I’ve had to return two items, and this is where I’m finding the problem. Their return process is unnecessarily complicated, and they’ve imposed a 6 hour time limit on being able to obtain the necessary QR code. I know other companies make returns a lot easier.

Reply from Woolx
Received my Piper Leggings in black, warmest leggings I’ve ever had. Have a Canadian snowmobile trip planned this month so just ordered Piper Leggings in green! My new favorites!

Reply from Woolx
Woolx is an awesome company with fantastic merchandise. It’s rare to find natural fabrics of this quality in a full size range from short to tall and small to plus. I have purchased many products from Woolx and expect to purchase more in the future. Nicole and her team are responsive and customer focused. Wish more companies were like Woolx!

Reply from Woolx
UPDATE:
They gladly sent me another pair of these leggings, and after washing according to instructions they seem to have no pilling, but I’ve not worn them. Time will tell.
I ordered Woolx Piper Pocket Leggings and followed washing instructions exactly, cold wash, inside out and I laid flat to dry. They are pilling like crazy and look like some very old pants, not what I expect from a $165 item!

Reply from Woolx

Reply from Woolx
I am obsessed with this small company... their customer service, ease of ordering, promptness with deliver and quality of the 2 products I ordered. I look forward to ordering more from them in the future.
I'll give my business happily to an American, family-owned, small company like this. It's a fabulous chance to "shop small" and avoid Amazon, Big Box Stores or, unfortunately, Etsy (where it takes detective work to figure out if it's really an individual seller or a big company /foreign country big company impersonating "small" businesses)

Reply from Woolx
I got here on the date it said, the products are amazing.
I only wish it could get to me faster

Reply from Woolx
Product is wonderful! Fits great! Love the colors! Excellent customer service.

Reply from Woolx

Reply from Woolx
Love this shirt. It fits as expected. The fabric is comfortable, looks good and will fit a variety of outfits.

Reply from Woolx
I own the Merino Wool Tank Dress and I use it for travel. I can wear it multiple times to present at professional conferences with no need to wash - there's no smell of body odor! I love the dark purple shade, too.

Reply from Woolx
Great product. The most comfortable and warmest clothes. Sizing is perfect.

Reply from Woolx
Woolx has the best quality merino wool clothes. Great fit and awesome selection for the whole family. I’m building my Woolx wardrobe for traveling and I love everything I’ve bought. Highly recommend this company and their high quality clothes.

Reply from Woolx
The shipment was prompt, packaging was sketchy, and cheap. The items delivered we’re tóxic.The labeling was not the same as the description on the internet. It was half synthetic fabric… I am allergic to polyester and synthetic fabric and my hands were sensitive to the garments that was housed in the plastic packaging. This brand is extremely dishonest. Please do not sell bad products and try to pass them off as great materials. The items we’re extremely expensive. So, don’t be fooled by the price. It’s cheap items. Not worth the money.

Reply from Woolx
Quality product. I wore leggings and 2 tops while on vacation. They wore like ‘iron’, kept me warm and didn’t require washing.

Reply from Woolx
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.