While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the positive impact of the product on their pets' well-being, particularly in improving mobility and managing joint issues. Consumers highlight noticeable differences in their dogs' activity levels, comfort, and overall quality of life after using Wuffes products. People also appreciate that their dogs enjoy the taste of the supplements, often mistaking them for treats. Additionally, reviewers consistently commend the company's customer service, describing it as prompt, helpful, and compassionate. Consumers appreciate the knowledge and support provided by the staff, with many mentioning specific representatives who went above and beyond to assist them. People express satisfaction with the ease of resolving issues and the overall positive experience they had with the company.

Based on these reviews

Rated 5 out of 5 stars

The team at Wuffes is easy to work with and respond to issues quickly and efficiently. We used the product previously with a dog who has since passed over the Rainbow Bridge but have a new fur baby ex... See more

Company replied

Rated 5 out of 5 stars

Wuffes Hip & Joint Chews has improved my pups life! Our Otis is a 6 years old German Shepard/Lab mix rescue and he has degenerative disc disease. I tried many different products until a friend told m... See more

Company replied

Rated 5 out of 5 stars

I have an almost 9 year old Pitt/boxer mix. He is a big boy but over the last year or so his hind legs have been giving him some problems. He has hip dysplasia and we have tried many different hip joi... See more

Company replied

Rated 5 out of 5 stars

My dog’s mobility and pain management have improved since using Wuffes. More so than with what the vet had recommended. I also believe the progression of her joint and arthritis issues has slowed or p... See more

Company replied

Rated 3 out of 5 stars

My senior female German Shepherd has arthritis in both of her hips and I've been giving her medication I buy off of Amazon. I watched a video about Wuffles and I loved that the dog felt great after t... See more

Company replied

Rated 5 out of 5 stars

I love this product, but in advertently checked the subscribe button on several orders. Before I knew it I had a nine month supply. Elise, the customer service representative that I worked with was ve... See more

Company replied

Rated 5 out of 5 stars

We’ve been giving Wuffles Hip and Joint Supplement to our Frenchie since his back surgery about three years ago — and honestly, it’s been a game-changer. He’s been on this supplement for rou... See more

Company replied

Rated 1 out of 5 stars

I messaged to cancel this auto subscription as soon as I got the reminder. My dog has a compressed disk and these supplements she wouldn't even take anyway when I tried giving them to her. I emai... See more

Company replied

Rated 5 out of 5 stars

Firstly, this product worked. My 9 year Aussie was slowing down and the Vet diagnosed general arthritis. Bleu would start limping a bit during longer walks and seemed to move gingerly when first getti... See more

Company replied

Rated 5 out of 5 stars

My Labradoodle is almost 14… hips, like all of them.. since I started using this product over a year ago.. a Very noticeable difference… it comes as advertised.. and also easy customer service…

Company replied

Rated 5 out of 5 stars

Just seeing My little 10 plus year old “Tilly” pain free, running through the fields, jumping on and off the couch and playing with the other dogs is all the reason I need to keep using “Wuffes”. I re... See more

Company replied

Rated 5 out of 5 stars

I'm actually being genuine and honest when I say this product does help! It doesn't do the job all on its own, we still need meds from the vet as well, but they work excellent in tandem 😊 He perks... See more

Company replied

Rated 5 out of 5 stars

Our ten-year-old Boxer had been majorly struggling with pain from arthritis. We started her on Wuffes a couple of months ago and they have made a world of difference! She actually started playing a... See more

Company replied

Rated 5 out of 5 stars

We noticed a significant change in our doggies' behavior and mobility when we started using Wuffes. Before we started using them, she was really slow and uncomfortable and had lost her pep. We saw the... See more

Company replied

Rated 5 out of 5 stars

After about a year of using Wuffes, our old dog decided he didn't like them anymore. Unfortunately, I had a 6-month supply en route. I was so grateful for Monica Torres Zamora's excellent customer ser... See more

Company replied

Rated 5 out of 5 stars

My princess (bull terrier) 10 years old stated to slow down a lot last yr. Until my wife did a research and this product came along,now we been giving her wuffes for a yr and seems that she went back... See more

Company replied

Rated 5 out of 5 stars

My senior dog was having some mobility struggles, especially when trying to keep up with the little pup during play time. With using Wuffles Advance Hip & Joint Support we have seen such improvement i... See more

Company replied

Rated 5 out of 5 stars

Quick customers support when I had an issue with accidentally getting charged too much for an order! I emailed them and they responded and gave me a refunded within the next 5 minutes! Additionally, t... See more

Company replied

Rated 5 out of 5 stars

It's so hard to find decent customer service nowadays. But Wuffes really exceeded my expectations. There was an issue with my subscription order - which can happen anywhere - but they didn't just fix... See more

Company replied

Rated 5 out of 5 stars

My dog was not on Wuffes product long enough nor at the right dosage, which was totally my fault, to see a difference. But he definitely love them! The only reason why we discontinued the product... See more

Company replied

Rated 5 out of 5 stars

Tricia sent me a msg then I called her. She was so pleasant, polite, friendly and professional!! She got my girl back on Wuffes (which is doing wonders for my RedFox Lab). Thank you for having emp... See more

Company replied

Rated 5 out of 5 stars

Our girl, Mable, has injured both hind legs, chasing squirrels. One, torn ACL, the other a luxating patella. Needless to say she hurts when getting up to walk. After putting her on the joint chews, wh... See more

Company replied

Rated 5 out of 5 stars

My sweet pitbull is almost 14 years old and is having pretty serious mobility issues. I got the first bottle and doubled up on the suggested quantity but only for about 2 weeks and then we ran out so... See more

Company replied

Rated 5 out of 5 stars

Wuffes has been the absolute BEST company to work with as far as customer support/care goes. They're so quick at responding, so kind, and extremely attentive. Saul helped me out & was absolutely fanta... See more

Company replied

Rated 5 out of 5 stars

Nancy from Wuffes contacted me to update my billing information so I would not miss a shipment. She was extremely pleasant to work with. She even helped my adjust my shipping schedule to MY benefit.... See more

Company replied

Rated 5 out of 5 stars

Having tried other products before, Wuffes advanced hip and joint formula seemed to work fastest and best. Within 3 weeks of use Pippa was able to stand up more quickly, soon was able to jump up on th... See more

Company replied

Rated 5 out of 5 stars

I’m totally surprised at the results my dog has had since I put him on Wuffes chewies…He think it’s a treat every morning when he gets his! His doctor & I both has seen the results in his knees & he h... See more

Company replied

Rated 5 out of 5 stars

I have a senior gsd/rottie mix who has been having a tough time getting around and it felt like nothing would work or help him. We ordered Wuffes and within a week, he's already been up and walking ar... See more

Company replied

Rated 5 out of 5 stars

Our beloved Husky, Ziggy, crossed over the rainbow bridge today. He was almost 15 years old! I cannot express enough how much your product helped him in his final few months of life. He was having... See more

Company replied

Rated 5 out of 5 stars

I started giving Wuffes to my 18 year old Chihuahua because he had started to slow down and was having joint problems. He now is back to acting like a much younger dog. Jumping on and off furniture,... See more

Company replied

Rated 5 out of 5 stars

The hip amd joint supplements really seemed to help my aging pup get around better. He was playing and managing stairs much better up to his last days. The customer support was so kind and prompt h... See more

Company replied

Rated 5 out of 5 stars

We both love these chewy bites for totally different reasons. He just loves how they taste for the brief moment they spend in his mouth. I love how his back end has become more consistently stable. I... See more

Company replied

Rated 5 out of 5 stars

Wuffes has the best customer service around. I had a couple of questions regarding the Rewards Club and my account tier. It was quickly resolved with Jania and without hesitation. My Parker has bee... See more

Company replied

Rated 5 out of 5 stars

It is a company founded by veterinarians, toe a trusted source. I can testify that the large breed joint & hip support turned my old man Strider into a 2 year old pup, playful & full of joy.... My Wil... See more

Company replied

Rated 2 out of 5 stars

Customer service was very responsive but my dog refuses to take these nuggets. I've tried several times, even broke them into pieces. I cannot afford something she refuses to take. And my little... See more

Company replied

Rated 5 out of 5 stars

The customer service is five star, the response time and conclusion was all better than expected however that is NOTHING compared to my little Freida being able to hop into the car and onto my bed! He... See more

Company replied

Rated 5 out of 5 stars

We choose Wuffes following CCL recovery. Our chihuahua mix loves the chew and moves like a teen. I think she can taste the green mussel. She has a spring in her step and is able to chase squirrels and... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of speaking with a very tenacious and friendly woman who I believes name is Nancy. She and I spent half a day working out the best plan for me and my five rescues. Could meet more p... See more

Company replied

Rated 5 out of 5 stars

Started wuffs in October of 2024 for my 5 year old assuie catahula mix because he was getting stiff and sore after vigorous play. We noticed a difference right at the 90 day period. No more limping an... See more

Company replied

Rated 5 out of 5 stars

The agent and I’m sorry I forgot his name was quick to reassure me that my shipment would not be delayed because my credit card was denied. My credit card company had a hold placed on my account due t... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick response

I was asked how my pup was, but I haven't received it yet. I replied to the email and very quickly got a response. They had found there was something wrong on their end and were quick to resolve.
I was offered either my $$ back or they would reship my order. I should soon receive my pup. I can't wait.

February 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

A company with people who really seem to care...thanks Dani!!

Dani from Wuffes reached out about my order and she was fantastic. I asked her to call me back at a particular time, and ahe did!! She was fast, knowledgable, friendly and she actually cared! Thanks Dani and thank you Wuffes. I am looking forward to watching our furbaby heal with the help of Wuffes supplements. I will def keep my reviews updated as we see what a difference these supplements make.

February 12, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi there! Thank you so much for sharing such a heartwarming review.

We are absolutely wagging our tails over here knowing that Dani was able to provide the support you needed! We pride ourselves on being a team of real people who truly love pets, so hearing that Dani’s phone call and expertise made a difference means the world to us.

Reliability is key when it comes to our furry friends, and we’re so glad she could be there right when you requested. We can’t wait to hear how your furbaby progresses—there’s nothing we love more than a success story! 🐾

Please give your pup a big squeeze from all of us at Wuffes. We'll be keeping an eye out for your updates!
Willow at Wuffes

Rated 5 out of 5 stars

I love dealing with the folks at Wuffes! Very caring, pleasant and they love our pets!

I have loved the folks at Wuffes with their plan to get Lucy healthy. They are great! There was a shipping problem and they did all they could to remedy it. Bless you all!

February 12, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

It is so wonderful to hear from you! Thank you for the kind words and for trusting us with Lucy’s health journey.

We’re so sorry about the shipping hiccup, but we’re glad our team was able to jump in and get things back on track. We know how important it is for Lucy to stay on her schedule, and we’ll always do everything we can to make sure she’s taken care of.

Hearing that you feel the love we have for our furry customers truly makes our day—it’s exactly why we do what we do! Give Lucy some extra pets and a treat from her friends at Wuffes.
Willow at Wuffes

Rated 5 out of 5 stars

Really works

A friend told me about Wuffes joint support. He has an older Pittie he rescued and said it worked wonders on her back legs. It made me want to try it for my boy who was hit by a car before we got him! He was unable to get on the couch by himself and now he can jump up from a standing position. Wuffes is the only thing we've added to his diet, so I know that's what has helped him. He still has back leg issues, but is not in as much discomfort. We've been taking Wuffes for over a year now. I don't plan on stopping. The customer service representative are very helpful, kind, and understand the products. The website is very informative and easy to get around on! I highly recommend this product!

February 12, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

This is such an incredible story! Thank you so much for sharing your boy's journey with us.

Hearing that he went from struggling to get on the couch to jumping up from a standing position is exactly why we do what we do. It’s heart-wrenching to hear about his accident before he found his forever home with you, but we are so honored that Wuffes has played a part in his recovery and comfort over the last year. 🐾

We also appreciate your kind words about our website and our team! We strive to make the process as easy as possible so you can spend less time navigating and more time enjoying those couch cuddles with your pup.

Thank you for being part of the Wuffes family and for recommending us to other pet parents. We’re in this for the long haul with you and your boy!
Willow at Wuffes

Rated 5 out of 5 stars

Our Pit Bull suffers from Hip…

Our Pit Bull suffers from Hip Dysplasia. He was having much difficulty just to get up to go outside to use the bathroom. It hurt us to watch his difficulty. He also has an extremely large chest from using his front legs to pull himself up as he doesn’t have a lot of strength in his back legs due to the disease. So I ordered Wuffes Hip Joint Chews to see if that would help him. It has made such a wonderful difference in his quality of life. He actually runs some now to play with his Sister when she fetches the Ball. These Chews have made a real difference. I will continue them until he is no longer with us.

September 1, 2025
Unprompted review
Wuffes logo

Reply from Wuffes

It brings such a smile to our faces to hear about your Pittie's progress! 🐾

Knowing that he’s gone from struggling to go outside to actually running and playing with his sister is just amazing. We know how difficult it is to watch our companions struggle with mobility, and we are so incredibly honored that Wuffes could help give him that "puppy spark" back.

He sounds like such a strong boy (those "Pittie chests" are truly something!), and we are so glad we can help support those back legs so he can enjoy his time with his family to the fullest.

Thank you for sharing your story and for giving him such a loving home. We’re here for you and your boy every step of the way! 🦴
Willow at Wuffes

Advertisement
Rated 5 out of 5 stars

Where I thought I was going to have…

Where I thought I was going to have trouble with the issue I had when I spoke to customer service I was very pleased with the pleasant experience I had and it made me think this is the kind of service you want to hear. So appreciative of that.

February 10, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

This is exactly the kind of feedback we love to see! It’s common for folks to feel a bit of "customer service dread" when they have an issue, so we are thrilled we could turn that around for you.

At Wuffes, we believe that resolving a problem should be just as smooth as the rest of your experience. We’re so glad you found our team pleasant to work with—it’s our goal to treat every pet parent like family. Thank you for taking the time to share your appreciation; it truly keeps our team motivated!

We’re always here if you need anything else. 🐾
Willow at Wuffes

Rated 5 out of 5 stars

My Labradoodle is almost 14… hips

My Labradoodle is almost 14… hips, like all of them.. since I started using this product over a year ago.. a Very noticeable difference… it comes as advertised.. and also easy customer service…

February 10, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Terry,
Thank you so much 💚🐶 We’re thrilled to hear your Labradoodle has seen such a noticeable difference and that our team was easy to work with. That means a lot to us!

With gratitude,
Naida at Wuffes Customer Service

Rated 5 out of 5 stars

I love this product

I love this product, but in advertently checked the subscribe button on several orders. Before I knew it I had a nine month supply. Elise, the customer service representative that I worked with was very helpful and knowledgeable and helping me return excess products. She provided wonderful service so thank you again Elise.

February 10, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Susie,
Thank you for sharing 💚🐶 We’re so glad Elise was able to help get everything sorted and make the process smooth for you. We truly appreciate your kind words!

With gratitude,
Naida at Wuffes Customer Service

Rated 3 out of 5 stars

My senior female German Shepherd has…

My senior female German Shepherd has arthritis in both of her hips and I've been giving her medication I buy off of Amazon. I watched a video about Wuffles and I loved that the dog felt great after taking the medication. Unfortunately though, Wuffles hasn't been a miracle medication for my beautiful girl, Maggie May. It's also more expensive and there's less in the container therefore,
I'm sticking with what I've been giving her.

February 9, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing Maggie May’s story with us. We know how hard it is watching our sweet seniors deal with arthritis, and it sounds like you’re doing everything you can to keep her comfortable and happy — she’s lucky to have you.

While many dogs show improvement with Wuffes, every pup responds a little differently, especially with more advanced joint issues. Sometimes it can take a bit longer to see results, but we completely understand wanting to stick with what you feel works best for her.

We truly appreciate you giving Wuffes a try and sending Maggie May lots of gentle belly rubs from our team. If you ever have questions or want help with dosing or options that might better suit her needs, we’re always here for you. 💚
Willow at Wuffes

Advertisement
Rated 5 out of 5 stars

This company is totally amazing and…

This company is totally amazing and they were there to provide the right supplements. I needed for my dog buddy. When my dog passed away, they’re caring us and love that they showed. It’s really amazing and one owner’s heart forever and ever more.

February 9, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your incredibly kind words and for sharing Buddy’s story with us. It truly means the world to hear that our team could be there for you and provide the right support during such an important time.

Losing a beloved dog is never easy — they’re family in every sense of the word — and we’re so grateful we could show you the care and love you and Buddy deserved. Your message really touched our hearts.

We’re sending you so much comfort and keeping Buddy’s memory close. Thank you for being part of the Wuffes family.

Willow at Wuffes 💚

Rated 5 out of 5 stars

Great product with great customer…

Great product with great customer service. My dog loves the taste of the Hip & Joint chews. He thinks he's getting a treat. He's only been on the double dosing for a little over a week but is walking and jumping much better.

February 6, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for the wonderful feedback! We’re thrilled to hear your pup loves the taste of the Hip & Joint chews — when they think it’s just a treat, it makes everything so much easier 😊

It’s amazing that you’re already noticing improvements in his walking and jumping after just a little over a week. That’s exactly what we love to hear! We hope he keeps feeling better and better each day.

Thanks for being part of the Wuffes family!

Willow at Wuffes 💚

Rated 5 out of 5 stars

Great product

Great product, and arrives in a timely manner.

February 2, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for the kind words! We’re so happy to hear you’re loving the product and that it’s arriving right on time — that’s exactly the experience we want for every customer.

We truly appreciate your support and are glad to have you as part of the Wuffes family!

Willow at Wuffes 💚

Rated 5 out of 5 stars

I dealt with Dani and absolutely…

I dealt with Dani and absolutely satisfied…. Beyond satisfied with the polite, friendly and prompt service I received!!!!!!!

February 5, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for the amazing feedback! We’re beyond happy to hear Dani took such great care of you — we’ll definitely make sure she sees your kind words. She truly loves helping our customers, and it means so much to know her support made such a positive difference!

We really appreciate you being part of the Wuffes family and are always here if you need anything.

Willow at Wuffes 💚

Advertisement
Rated 5 out of 5 stars

Go Marcie Go

Marcie our 11 year old female Golden is doing well on Wuffes for several months maybe even a year ? I love the autoship. We followed the recommended start up
Dose and Marcie is happy taking her walks again and running the fence when the other neighbors dogs are out .

February 4, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Go Marcie go is right! 🎉 We absolutely love hearing that she’s back to enjoying her walks and even running the fence like her younger self again — that’s the best kind of progress.

It’s wonderful that the recommended start-up dose and autoship have made things easy and consistent for you both. Staying active and happy is exactly what we want for our senior pups!

Give sweet Marcie some extra love from us, and thank you so much for being part of the Wuffes family.

Willow at Wuffes 💚

Rated 5 out of 5 stars

Much appreciated brownie is showing improvement.

See a little improvement after 1 container and it’s only been 2 weeks. Thank you guys for such a amazing product.

February 4, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing your update! We’re so happy to hear Brownie is already showing improvement after just two weeks — that’s wonderful progress.

It can sometimes take a little time to see the full benefits, so it’s great that you’re noticing positive changes this early. We hope he keeps feeling better and stronger every day!

Thank you for trusting us with his care and for being part of the Wuffes family.

Willow at Wuffes 💚

Rated 5 out of 5 stars

Well,I messed up on my order due to…

Well,I messed up on my order due to sausage fingers&sensitive ph screen
I made wrong order and Nancy reached out and made all the adjustments for me. Thanks Nancy. P.S. can I use the hip and joint oil? 😄

February 3, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for the kind shoutout! We’re so glad Nancy was able to step in and get everything sorted out for you quickly. She’s the best, and we’ll definitely pass along your thanks 💚

As for the oil — we actually have two liquid options you might be referring to: our Advanced Hip & Joint Liquid for mobility and joint support, and our Wild Alaskan Pollock Oil, which is great for skin, coat, and overall wellness. Both are easy to add right on top of food! If you’re unsure which one would be the best fit for your pup, we’re happy to help you decide.

We’re always here if you need anything!

Willow at Wuffes 💚

Rated 5 out of 5 stars

Great customer service.

Great customer service.

February 3, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our customer service — taking care of our Wuffes family is always our top priority.

We truly appreciate your support and are here anytime you need us!

Willow at Wuffes 💚

Advertisement
Rated 5 out of 5 stars

I love the Wuffes product

I love the Wuffes product! I have a senior dog that acts like a younger version of herself since I started her on it. I am only stopping this auto order because I can buy your product cheaper on Amazon

February 3, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this! Hearing that your senior girl is acting like a younger version of herself truly makes our day — that’s exactly why we do what we do.

We completely understand wanting to shop where it works best for you, and we’re just so happy she’s feeling great on Wuffes. No matter where you purchase, we’re grateful to be part of her wellness journey.

If you ever need anything or have questions, we’re always here to help. Give your sweet pup some extra love from us!

Willow at Wuffes 💚

Rated 5 out of 5 stars

EVERY product offered by Wuffe's is…

EVERY product offered by Wuffe's is top-grade, especially the Hip and Joint Chews, our senior Mini-Schnauzers run and jump at 14, like they did at 4 and 5 years of age!

February 3, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for the amazing praise. Knowing your senior Mini-Schnauzers are feeling that playful and youthful again on the Hip & Joint Chews truly means the world to us. Those zoomies never get old!

We’re so grateful for your trust in our products and love being part of their happy, active years.

Willow at Wuffes 💚

Rated 3 out of 5 stars

Works okay

They work okay. They definitely aren't the "cure" that the ads show, but when I have run out between shipments, I do notice a slight difference in how my girl walks.

February 1, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing your experience with us. We truly appreciate your honesty.

You’re absolutely right — while Wuffes isn’t a cure, we aim to provide steady, everyday support to help with comfort and mobility. We’re glad to hear you notice a difference in your girl’s walking when she’s taking them — even small improvements can mean a lot for our pups.

Thanks for giving Wuffes a try and for taking such great care of your girl. We’re always here if you ever have questions or need anything!

Willow at Wuffes 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look