ao.com Reviews 938,912

They are organised. Work methodically. Are aware of respects of other’s culture requirements. Helped where possible even though it was raining. Shoes left outside in the rain. Probably working with... See more

The website was easy to understand which made choosing the best oven for our needs simle. AO kept us informed every step of the way up to and including delivery. The delivery team (Anthony and Harry)... See more

STILL NUMBER ONE WHITE APPLIANCE SUPPLIER FOR LANDLORDS. DONT BOTHER WITH DOM GEN INSURANCE COVER, AO PRICES ARE SO CHEAP, I JUST BUY ANOTHER NEW IF IT BREAKS, NORMALLY LAST 4-5 YEARS IN RENTAL PROPER... See more

Website easy to navigate and place an order. Very good at keeping you informed about when delivery will take place and stick to the timeline given. The only drawback is the phone call to try to sell y... See more

From ordering online,the pre delivery phone calls and time lines for delivery were great.The 2 men who delivered the freezer contacted me via mobile phone updating me with a time slot ,which they kept... See more

Delivery within 2 days as promised. Good advance notice of timing slot for delivery which was not only achieved but the jolly driver phoned ahead to say he would arrive in 30 minutes which he did o... See more

Never used AO in my life. Recently bought a washing drier from AO. Delivery and customer service was great. Lucky enough payt for prescription so when next week my old TV doctors to stop working I fou... See more

Paid to have old washing machine disconnected and taken away and new one connected... worth every penny! Fabulous service from the two guys who attended and nothing too much trouble. AO kept me inform... See more

Great experience with AO today. Notification of delivery time came at 6.20am,giving me a 4 hour window. Tracked the van on the app and the driver called 20 mins before delivery The delivery cre... See more

Not the first time we've purchased from ao. As previously, the whole process was great from order to delivery. Particularly impressed by the delivery side of things which was completed right in the mi... See more

Distress purchase last drier died on us. Did our research AO has easy to navigate web site, stocks good brands and offers great prices. Membership deal has saved us over £100 in delivery and recycle... See more

Installation guys were helpful, friendly and very switched on. They knew their stuff and were a pleasure to deal with. Phoning up telephone team before ordering online to check delivery to second flo... See more

Great service - the chaps who delivered and installed the new washing machine were excellent. Efficient, polite, tidy and friendly. Can't fault them at all. Machine is also excellent and ordering... See more

Excellent buying experience from AO. They had the best price on the internet for this washing machine. The old appliance was removed and new one fitted in 10 minutes or less. A quick test wash... See more

The two cheerful men who delivered and set up my tv couldn't have been more helpful. It was a horrible day, they'd had some delays, and yet when they arrived, a little later than planned, you wouldn't... See more

ordered and delivered within a couple of days. we were advised every step of the way of the delivery with updates and texts so we knew exactly when they would be arriving. they disconnected and connec... See more

Both drivers were very polite and helpful They arrived on time which is very important. So Didn’t have to wait in long. Everything fitted for me and tested. have used AO before and find them a very ef... See more

Brilliant service from this company. Ordered new integrated washer on Friday. Delivered and installed by 7.30am this morning. Kept up to speed with emails informing of delivery. Phone call 15mins befo... See more

My order history has been great, as always. My old dishwasher broke on Monday morning; a one hour search of all the different specifications on your website let me make an informed choice of the mode... See more

Arrived safely and is now being used! The LG microwave hasn't disappointed plus size is just right! Nice and roomy inside .. Only had it a few days though. Cute little tune to say finished & anothe... See more

The guys who came to deliver and fit my new oven, and remove the old one, were very efficient, professional and careful. They took photos at every stage, performed multiple tests and checked things th... See more

This is the third or fourth time we have used this AO. We have never been disappointed. On this occasion our 14 year old washing machine died. We went on line selected a replacement and selected next... See more

Excellent fridge freezer, exactly as described. Arrived quickly and on time, delivery persons very efficient, in and out, removed old product, installed new and removed packaging, within time scale... See more

TV ordered and delivered within 20 hours! Great deal using AO Five Star Membership (saving £80) delivery guys friendly, polite and helpful. My orders of large and small kitchen appliances from AO now... See more

Ordered last night, as I had another failed LG product... Washing machine died in 5 years dishwasher died in 3 years. So now buying Hisense for AO. Ordered yesterday later afternoon, and it arrived... See more

2nd time I’ve used AO. Now my go to. Ordering is easy and good choice of products. The favourite stuff: Lots of clear info and options Tumble dryer delivered next day / quicker than I can get... See more

Easy to order, plenty of choice for all budgets. Purchase process was slick and seemless. Ordered and delivered within days. Drivers were exceptional and worked fast and efficiently. They installed th... See more

We've just had a new washer delivered. Oh wow what an absolute pleasure it was. Easy ordering on line. Next day delivery and the delivery and installation guys were absolute stars, he even got a spiri... See more

AO.com is always our first call. We have tried other retailers in the past and wished we hadn't bothered. Their customer service is 5* and their delivery drivers always helpful and friendly. Nothing s... See more

Ordered a new fridge freezer from AO. Delivery was prompt, timeslot given plus old freezer taken away for recycling. All good but when new unit powered up after settling in period it made a loud noise... See more

Wow- what a great buying experience. Kept fully informed of delivery from start to finish, the two lads turned up and exceeded our expectations. They delivered it straight to where it needed to go, re... See more

Everything dealing I have had with this great company has been extremely positive from start to finish, from the ordering process right through to their superb delivery & installation teams. I reall... See more

App easy to use and compare items, purchased the member package which still made our fridge freezer cheaper than competitors. We were given 4 hour slot but were able to track delivery guys in real tim... See more

The whole process was easy and straightforward from ordering online & quick delivery better still no extra charges for being in the Highlands. The guys who delivered it kept me update, took it in... See more

Easy ordering online with excellent communication throughout. Dealing with AO.com was a pleasure. The two men who delivered the machine removed the old one, installed and tested the new one, and clean... See more

Booked over the phone after 7pm. Representative Brian was very helpful. Purchased TV which was delivered to my home before 4pm the next day. As an AO member saved £26, free delivery and packaging remo... See more

AO Website easy to Navigate, The washing machine Hoover 14kG washing machine 3WPS4146TAMB-80 was onsale and very good price i installed myself as i needed to change over fittings anyway. Had old W... See more

Superb service. Delivery driver called to advise approximate delivery time, which was earlier than the time stated in my email. Driver & mate very friendly and helpful, they had no issue with carrying... See more

Website is simple to use, keen prices and excellent range of products. Needed an under counter small freezer, quickly delivered, on time, no issues. Their staff were very friendly, courteous and b... See more