Capcut Reviews 850

The product has tons of features and is pretty neat for video editing. But their customer support is horrible. And if you have bought their pro beware that there is no obvious way to cancel your subsc... See more

Absolute dogsh*# editing software due to paywall. Can't do anything on it without paying for their nonsense subscription. Davinci Resolve is much, much more robust and a better editing software over... See more

CapCut tool is a huge Chinese scam. They told me they don’t provide INVOICES nor purchase confirmations; my advice: don’t buy this tool for your company. The way they charge for using a tool is also c... See more

I have never encountered more incompetent customer service. For business needs I have been asking for an invoice for at least two months. Same terrible automated reply everytime, where it becomes... See more

I’ve had a terrible experience with CapCut. I’ve been paying $19.99 for CapCut Pro for four months, and without my consent, I was charged an additional $24.99 for the past three months. Custome... See more

Reviews speak for itself, I haven't updated in a long time and finally did and oh boy is everything locked behind a pay wall. Literally basic things are locked behind a pay wall like audio extraction... See more

I love this app but here are my main two problems: 1) Invoices. It's unacceptable that I have to contact support, give a long list of information and wait three days just to get a normal invoice. A l... See more

My subscription was canceled, yet I continued to be charged for five consecutive months. I tried in every possible way to stop these charges, contacting the company by email, where I was treated lik... See more

Very disappointing experience with CapCut Pro. I’ve been a Pro user since March 2025 with auto-renewal active. On 18 Aug 2025, my bank deducted 947 BDT, but CapCut still shows my plan as expired. I ga... See more

I have been a paid Pro subscriber for over 2 months now. No contractual 1,200 credits were credited to my account. Zero balance remains since the start of the subscription hence many credit-paid tools... See more

Absolute garbage. The editing experience could be excellent but it's all let down by appalling processes andno support. You pay for premium, then it says you need yo upgrade to premium when you next... See more

Do not learn this application. It’s genuinely awful. It constantly crashes, lags like crazy, and logs you out of your profile for no reason. Saved settings and features regularly disappear, f... See more

STAY AWAY if you like an honest and transparent company. COMPLETE and outrageous lack of transparency in the billing process. I was wrongly charged, but cannot find invoices or payment history.... See more

Bad enough I was tricked into purchasing a standard subscription after they made it seem like I always purchasing a pro account, but there is NOONE to speak to about any issues. DONOT waste your mone... See more

Do not ever use CapCut. They are the worst type of bait and switch business model company. Offering you a free platform and over time slowly killing off features and sticking them behind a paywall is... See more

Actual garbage software atm. After I updated suddenly everything became extremely laggy and out of nowhere I was not able to export projects I had previously exported before because some features beca... See more

CapCut is a solid free video editor with a user-friendly interface and great tools for quick social media edits. It has fun effects, auto captions, and smooth transitions, making it great for casual... See more

CapCut is very greedy because it turned almost every feature to pro or standard making users leave the app and using other editing platforms which are for free.CapCut has very limited free options for... See more

CapCut used to be such a great video editing app, but now it’s honestly just disappointing. You get a huge watermark unless you pay €25 per month for CapCut Pro, which feels completely unnecessary. It... See more

Every basic feature Paywalled. needs INTERNET CONNECTION TO EXPORT? When I began editing with this application years ago, I have truly thought I have found a gold mine, barely anything was paywalled... See more

Horrible experience! They let me create one AI video, for the next one I had to upgrade to the PRO version but even after paying for the subscription videos were not generated at all! While credits we... See more

I would like to give Zero stars if possible. I regret I didn't read the experiences of others before subscribing the 7 days free trial of the pro version. In fact I,as other users, they charged the am... See more

I love CAPCUT but Greedy for money that is my perspectives in CAPCUT now 2025!, they have millions users but half of that users subscribe their subscription, think about that for a second. Expensive... See more

subscribed to pro for a long time, wanted to cancel subscription when they changed their terms of service that basically say, we own every content you edit on our app and can use it anyway we want,... See more

I don't think i've never used a free editing software that made a basic editing feature (aka import your own audio) a premium feature. This editing software went from the best to the worst. Giv... See more

Capcut could be a good editing app to use if it wasn't for pro, I don't understand why every decent feature that makes the edit good immediately gets turned pro. i understand you wanna make money but... See more

I subscribed to CapCut through my Apple ID and paid for the Pro version, but I can't access most of the premium features. The app is full of annoying ads even though I'm a paid user. Also, the account... See more

Unfair business practices. They charged my card for an automatic renewal without my consent and refused to refund me even though I contacted them immediately. Terrible customer support. Avoid this app... See more

It's just scam. The premium account was in transparently activated after the trial. Meaning, that 159 EUR world paid, but i never got the Premium Features, but still sticking with the free version... See more

While the app itself is a great video editor, over the span of years the devs became gradually more greedy for money and as of now CupCut is barely usable. 90% of the effects, transition etc. are lock... See more

I’m giving CapCut 5 stars. I thought my Pro subscription wasn’t working because it kept asking me to “upgrade to Pro” when downloading videos, but it turned out I had logged in with the wrong accoun... See more

Its been almost 5 months - they keep charging me and sending me the exact same instructions to cancel - instead of helping me. My account says the service was cancelled 5 months ago but yet I... See more

Overall I find it an extremely useful and easy to use system that helps create quality, trendy videos for social media very quickly. I don't particularly love monthly based payment models for software... See more

The actual worst editing app ever. Yes it does some stuff, but the playback is horrendous. I literally pay for pro and can’t even use it. I’ve tried on every device. They’re all updated. Cancelling my... See more

This app is a total Scam, I wanted to try out the pro version of the App for some exclusive features. It waa clearly a 7 day free trial, but after paying, they immediately booked money off my bank acc... See more

Trying to pay, I was told my payment failed to be processed. I tried again, again failed. I tried a different credit card, finally succeeded. I have now been charged 3 times despite all attempts being... See more

CapCut charged me $179.99 right after the free trial ended. I canceled the subscription one day late and never used any premium features. Apple denied my refund request twice, and CapCut has completel... See more

I paid 100 Swiss Francs for CapCut Pro – and it was a mistake. The app barely works on my mobile device. Everything is delayed, it crashes often, and the video and audio are constantly out of s... See more

I didn't actually use the platform so I cannot comment on that part. I came into the picture because our Accounting Department needed invoices. However, within the platform, there is NOWHERE to downlo... See more

Their customer service is non-existent. As a business, I've been trying to access my invoices for the past three months with no response. I urgently need receipts and proof of payment, or at least an... See more

Stay away from this ridiculous app. I have a very good and new phone Samsung s24 ultra, works perfectly and it is brand new so RAM/memory isn't affected by large amount of pics or videos. I tried a TH... See more

It can't get any easier for a user to begin editing videos with Capcut. This is the most well rounded and highly capable video editor for all kinds of audiences. I still can't believe this is an... See more