Chemist4U Reviews 117,903

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the straightforward and efficient service, especially when fulfilling prescriptions, which they find much better than using their local pharmacy. Consumers highlight the quick and easy ordering process, the good range of products, and the speed of delivery, with many receiving their orders within the expected timeframe, sometimes even earlier. People also value the company's reliability and the fact that they are kept informed about their delivery status. Consumers report that the company ensures the treatments they order are suitable for their health. Reviewers also praise the prices and the careful, temperature-controlled delivery, which is particularly important for certain medications. Customers appreciate the prompt responses and updates after placing their orders, as well as the detailed information provided for each product, and the ease of navigating the website.

Based on these reviews

Rated 5 out of 5 stars

Good service, good prjce and excellent careful temperature controlled delivery - as well as an outer cardboard box, the mounjaro was in a mini cool bag with a cool pack and arrived still at a perfect... See more

Rated 5 out of 5 stars

Dealing with Chemist4u was quick and easy. There’s a good range of products and I found what I wanted. There was a review phase after payment, which I found strange, as it should be reviewed before pa... See more

Rated 5 out of 5 stars

I use chemist4u for my nhs prescription and find the service straight forward and efficient, so much better than going to the local pharmacy. It’s quick and easy to use. Definitely recommend this serv... See more

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Rated 5 out of 5 stars

The company is very reliable and has all the right medication and treatments. My experience is very good because they make any treatment I am ordering is good for my health and not something that can... See more

Rated 5 out of 5 stars

Been using them for 3 years. Prescription sent Monday, arrived in post Wednesday. So much quicker than my local pharmacist. Also they send me a reminder when my prescription needs renewing. A faultles... See more

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Rated 5 out of 5 stars

I've used Chemist4U a couple of times now and there service is always great. The pharmacists always give helpful advice and the company email you hints and tips too. There prices have always been grea... See more

Rated 5 out of 5 stars

How I wish I had known about Chemist4U years ago!! Ordering at the surgery, queueing for ages at the chemists - what a palaver!! Receiving a reminder is a bonus, no need to run out. Friend recommen... See more

Rated 5 out of 5 stars

Struggling allergy to dust end up in pain off it and got insomina can get prescriped. Zoplicone 7.5mg but dont get them domt work taste horrible my mitzapine ment help me sleep doesnt anymore been sle... See more

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Rated 5 out of 5 stars

Total of 3 prescriptions so far and couldn’t ask for a better pharmacy. The most recent prescription was delayed due to prescriber not completing but Chemist 4 U heard me, listened to the issue and ma... See more

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Rated 5 out of 5 stars

My experience with chemist 4 U as been great , it’s quick and easy to fill the forms out online ,and you get great advice before and during your journey Downside , you don’t get any discounts ,con... See more

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Rated 5 out of 5 stars

Finding the correct product was easy. The online questions were clear. Product i bought really helps me and my teeth. Postage update were good, considering my area is unreliable post. Item bought arri... See more

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Rated 5 out of 5 stars

All items arrived quickly (even before estimated date). In perfect condition. Great shelf life! Brilliant communications, kept informed via email along with simple tips on safe use (aswell as the form... See more

Rated 5 out of 5 stars

Easy to use app. Prompt response after placing your order. Extremely well packaged. Prompt delivery. Well done. You deserve the 5 star rating I gave you. If only all other companies followed your... See more

Rated 5 out of 5 stars

I was a bit wary because it’s prescription-only, but honestly this has been great. Taste is pleasant and mild, not harsh or medicinal Leaves my mouth feeling really clean and smooth No... See more

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Rated 5 out of 5 stars

Another smooth and easy transaction with Chemist4U. Shipped same day and arrived discreetly & securely two days later. Excellent service. The best thing is that they send you reminders when you medi... See more

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Rated 3 out of 5 stars

Two 10ml oil bottles safely delivered, but in a rather large box for such small items! Used the Numark Tea Tree Oil. Well, having been using another oil ( green label, £1.49, a super store), was dis... See more

Rated 5 out of 5 stars

I use chemist4u often. Always dispatched quickly and arrive on time. Never had any issues with them. I will also be looking to move my GPL1 medication over to chemist4u soon. As I feel like they will... See more

Rated 5 out of 5 stars

I bought Fluconazole because I've had Tinea Versicolor for years. I've used shampoos, creams, coconut oil, showers with hot and cold water, tea tree oil papaya oil everything, and never had the resu... See more

Rated 5 out of 5 stars

Easy form to complete, order was approved fast and delivery was great too. Saved me so much time than calling GP and having to take time off work for an appointment and why do chemists make you wait f... See more

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Rated 1 out of 5 stars

I was sent an obviously cheaper generic alternative. I ordered based on the brand and product which was clearly illustrated on the web site. When I challenged this, I was told that it contains the s... See more

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Rated 1 out of 5 stars

Your page kept saying my payment was not able to go through(cant recall exact wording) but it wasnt a lack of funds on my part........ I clerared my card details and tried several times and the same t... See more

Rated 1 out of 5 stars

Realised ordered wrong item. Cancelled within 5minutes of ordering via their on line form. Received email that someone would get back to me - no one did. Contacted company next morning and advised the... See more

Company replied

Rated 1 out of 5 stars

Ordered Friday Lunchtime, 2+ hours on the clock for next day delivery before 1pm. So paid just under £10 for next day delivery before 1pm. The item arrived before 1 - on TUESDAY. If you are offering a... See more

Company replied

Rated 1 out of 5 stars

i ordered something and got it delivered in 2 days which is good. they then declined my topcashback money for some reason you are on topcashback offering new customer 4.25% and existing customer... See more

Company replied

Rated 1 out of 5 stars

I always been using this online pharmacy, it was clearly stated when i placed my order on the website to deliver it to my wanted address, the moment i clicked and pay, it was showed a wrong address. T... See more

Rated 1 out of 5 stars

If I could give 0 I would, order was delivered my Royal mail to the wrong address. I provided evidence that it wasn't my address. 4 months later no order and no refund until they sort their internal p... See more

Company replied

Rated 1 out of 5 stars

So if you have a problem with a device like an injection pen they want you to contact the manufacturer which is contrary to the Consumer Protection Act 2015. The contract of sale is with C... See more

Rated 1 out of 5 stars

Bullying and constant messages to order prescriptions by joining NHS account with their account. Very pushy fraudsters. Want access to my NHS accounts and NHS prescriptions. Won't even refund money. F... See more

Company replied

Rated 1 out of 5 stars

I order 6 pack Acnecide but box name only Acnecide inside tube cream Name cutacnyl 40g . I asked them they said both are same ingredients. They why put Acnecide box ? You can sale original box cutacn... See more

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Rated 1 out of 5 stars

Paid £279 for 2 injection pens of wegovy, Royal mail said they couldn't deliver on Thurs 13th, they didn't even try, again nothing on Friday. They finally delivered on Saturday, injections were warm,... See more

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Rated 2 out of 5 stars

Sadly not great. Limited stock despite a generic email being sent out saying the opposite. Hoodwinking customers is not a great look. Up until my last order, everything was really good. Such a shame.... See more

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Rated 1 out of 5 stars

Highly not recommened if you are in an urgent need of medications or any product. Not recommened unless you dobt care about respinse time when email sent. The oroduct gas been orderdd over 3 weeka and... See more

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Rated 4 out of 5 stars

The product was delivered fast and with email updates. However there was no way to select a safe place and the photo sent for proof of delivery barelys howed enough to rack my brains and figure out w... See more

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Rated 4 out of 5 stars

Seems fine aldvextra swabs arrived fine. The packaging looked used though; actually maybe it's in part because someone had drawn three lines across the top of the Mounjaro pen's box. I did notice that... See more

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Rated 1 out of 5 stars

Product arrived two days later than expected damaged and without sterile wipes. Box was damaged inside packaging. Also, when order was placed there was an issue with order being processed which le... See more

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Rated 5 out of 5 stars

Easy to order via website, detailed info on each product. Safety is paramount as they check each item is appropriate for you with advice on its use where appropriate. Very fast delivery I received my... See more

Rated 1 out of 5 stars

Review: I purchased a Mounjaro weight loss pen and used it once before it became faulty. Instead of resolving the issue, the company passed me to their supplier, who took two weeks to “investigate... See more

Company replied

Rated 4 out of 5 stars

Consultation is easy and the Product and pricing are very good, only let down by relatively slow postal delivery. Consultation Thursday 20th November 16:00 Delivery of medicine Monday 24th Novem... See more

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Rated 1 out of 5 stars

Mournjaro , took 5 days to arrive with a 24hr tracking . No support with courier and no replacement of pen! Don’t feel happy ordering an expensive drug that should be kept in the fridge that ar... See more

Company replied

Rated 1 out of 5 stars

Ordered Acnecide gel. Arrived but was not what was ordered. Was told it was Pharmacy pack. Not correct as side effects for what was received differs on investigation. Different gel received even d... See more

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Rated 1 out of 5 stars

Order arrived not only totally defrosted but also warm. It was held by the post office only 1 extra day, like in the past when temperatures were much higher than now , therefore it must have left the... See more

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Rated 4 out of 5 stars

My experience was split into two parts. The website, the product description and the consultation were all excellent. Unfortunately, the delivery was not so good. The House Number and Street name we... See more

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Rated 5 out of 5 stars

Needed to buy certain shampoo and Chemist4U had it in stock and in a triple pack! Really easy to use website and shampoo in question was available at a great price. Delivery was very quick and came we... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Health and Beauty Shop
  4. Medical Clinic
  5. Online Pharmacy
  6. Online Prescription Medication Vendor

Written by the company

We’re a leading online pharmacy and trusted NHS healthcare provider who delivers healthcare essentials and services online across the UK from our home in Skelmersdale. At Chemist4U, we're proud to have grown into one of the UK's largest online pharmacies, but we’re dedicated to maintaining the personal touch you’d find in your local chemist. Our knowledgeable and caring team is here to help you every step of the way, ensuring that you get the affordable, reliable care you deserve. With our expert UK-based pharmacy team, we’re here to provide trusted advice, deliver your prescriptions, and offer a wide range of services tailored to your needs. We understand how challenging it can be to access the healthcare you need, which is why we’re constantly evolving to meet your demands. Whether it's through our easy-to-use app, free delivery on orders over £30, or our commitment to supporting the NHS with Pharmacy First and the Pharmacy Contraception Service (PCS), we strive to make your health journey as smooth as possible. We work closely with our partners to keep prices low, offering options like our Brand May Vary range to help you save even more. We're also here to help you curb your cravings and shed the pounds with clinically proven weight loss treatments. Visit chemist-4-u.com/clinic/weight-loss to see if you're eligible for life changing, clinically proven weight loss injections.

Feel better, sooner with Chemist4U

Written by the company

Losing weight can be an uphill battle, but we’re here to help you reach the top.
Ditch the diet cycle and embrace real change. A total reset for a healthier, happier you. Visit chemist-4-u.com/clinic/weight-loss to see if you're eligible.
Manage your NHS prescriptions easily in our app
Download our app today for a fuss-free way to manage your prescriptions. Wide range of features to help you get your treatments delivered. Get notified when it’s time to re-order, stay up to date on the progress of your prescription and much more. Visit chemist-4-u.com/app to learn more.
NHS Pharmacy Contraception Service
Your contraceptive pill could be free! Visit chemist-4-u.com/clinic/contraception to see if you're eligible.

Our price promise

Learn more at chemist-4-u.com/price-promise

We regularly check our prices against a range of online competitors. But if you do find something you bought from us at a better price within 7 days, you can request a refund or credit for the difference. Terms & conditions apply, see website for details.

Contact info

Lose up to 25% of your bodyweight

Visit our online clinic for details

4.8

Excellent

TrustScore 5 out of 5

118K reviews

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Rated 1 out of 5 stars

Extremely Disappointing Service and Customer Service

I am disappointed with the service I received from Chemist 4 U. I requested the cancellation of my repeat prescriptions and received written confirmation that this had been completed. Despite this, another prescription was issued afterwards.

This represents a concerning lapse in the management of my medication. When a cancellation is confirmed, I expect that instruction to be followed accurately and without exception. Issuing an additional prescription after confirming its cancellation is unacceptable and has caused unnecessary inconvenience.

This experience has raised questions about the reliability of the service and the robustness of its internal processes. Greater diligence and accountability are essential when handling something as important as prescription medication. As such I have requested my account be cancelled and I will no longer use this company and urge others to seriously think before using.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Online shopping experience was…

Online shopping experience was efficient and easy to find the product I wanted to buy on the website. I was kept up to date by you when my product was due to arrive which was very helpful. Thank you

February 5, 2026

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