Dobbies Garden Centres Reviews 31,975

Lots to like about this garden centre. Good cafe , fair selection of plants and most staff are knowledgeable and helpful. However... At the till we met a member of staff who lacked every skill nee... See more

Fourth visit to Dobbies, Tewkesbury , very disappointed. People were queuing out of the coffee shop, we stood in the queue for at least 15 minutes, three staff working, well sauntering around, tables... See more

Twice now I have bought kids products (toys and book) where pieces of the product have been stolen whilst in the shop or are damaged. This is just unacceptable and demonstrates how the shop has genera... See more

What a Wonderful Afternoon Tea with a church group of 14 . The Table was set and looked so lovely and inviting offering delicious sandwiches with very generous fillings, scones and cakes were yummy a... See more

Had a heritage afternoon tea in Woodbridge restaurant very good service and new staff member on only his 3rd day he’ll be a bonus to you all . Well done all .Two weeks later had another one but festiv... See more

I called in at a dobbies on my way home from birmingham last week and decided to try the bargain priced pensioners special I had fish chips and peas and a superb lemon cake Oh my goodness!what a del... See more

Awful service in bury st Ed’s cafe. Waited ages then when I ordered a drink with vanilla she exclaimed “ what in a flat white?!” Asked for butter on jacket potato she said well it comes with that on t... See more

We visited Santa's grotto and I must say, the very smiley elf who welcomed us was the start of a magical tour for my 5 year old. Fishing, ice hockey and making food for the reindeers was just some of... See more

Won't use proper full milk in their coffees yet sell large cakes and biscuits full of sugar. Majority of their customers are older, many with pre or type 2 diabetes,chronic inflammation, Obesity, and... See more

My friend and I attended a Christmas wreath making workshop with afternoon tea. We were shown how to make our wreaths by Melissa. She is a florist who works for Dobbies and was brilliant! She was... See more

Over a period of many years , this is the first time I have had cause to complain re the restaurant. Today we ordered the new addition to the menu, beef burger with chips etc, the meals arrived after... See more

Using cafe in Cirencester branch and the wait is unbelievable, waiting 30 minutes so far. More annoyingly, second bar is only used for visitors having meal, which is waitress service, with staff twi... See more

The Heritage afternoon tea, The staff were very helpful and understanding.I couldn't have asked for more,I accidentally arrived on the wrong day with my daughter and granddaughter, We were meant to a... See more

Dobbies Tewkesbury Had to do this review today to thank ‘Lou’ in Tewkesbury Dobbies cafe- it was very busy and she was so helpful and organised making sure our customer experience was a positive one!... See more

We only went to use soft play area. Left after 30mins as I was becoming increasing annoyed and concerned for safety of grandson I had taken (13 months old) playing in baby area on website states 0-3,... See more

We always come for our drinks here after doing some shopping at Dobbies Woodcote. At times the coffees have been weak or cold or something. This seems to have improved tremendously- Sarah and Vicki... See more

Had lunch with the family in Dobbies Lasswade (Edinburgh) today. The food was great value but the service was what was really to write home about. Jordie was absolutely brilliant! He was friendly to e... See more

First time visiting the cafe today . Noticed an “a frame “ notice board advertising a special offer with 2 meals for £16 ( with no mention of exclusions ). Asked the lady behind the food serving count... See more

Took my granddaughter to see Santa with the elves yesterday What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed We took a... See more

Took our son to meet Father Christmas, what a sorry excuse for a grotto. So underwhelming and just, naff. Really disappointed, £15 for 10 minutes, then they dare ask for another £15 for a photo with D... See more

Ordered £98 of plants which was charged on my credit card. Only £48 turned up, no notification that plants were out of stock, just an amended charge on my credit card including £6 delivery when it sh... See more

The 2 star is based on the cafe , we opted to have the festive lunch as it looked nice on the picture , we were very disappointed, definitely not worth the £16 ! Each they charge , you get 2 slices tu... See more

Dobbies of Dundee Restaurant We went here as easy access for wheelchair user Sandwich’s were delicious 👍🏻 Unfortunately the cheese quiche was missing cheese 🧀 it was awful just egg Spoke... See more

we went to dobbies tewesbury for lunch.two older men waiters werecleaning tables and were spraying the tables with out taking cutlery off the table / the food was awful / burnt sausages/ my wifes wa... See more

when we visited it took 35 minutes to get a main course from the kitchen. My wife had hers finished long before my food appeared. We did receive two free coffees and pieces of cake in compensation whi... See more

Went for breakfast 1/10/25 can say was disappointed having been many times. Was told it was like for like with breakfast items which never has happend before, so had to take stuff we didn’t want! Youn... See more

Looks like there's a few common threads on here. I've recently started taking my elderly mother for a lunchtime treat and I've constantly been underwhelmed by the quality of the food, the preparati... See more

Purchased several plants from this store for them to wilt and die a few days later. Contacted customer services via email who were very slow to respond and unhelpful. No longer had receipt so no refun... See more

Never ever been in anywhere more expensive… I was shocked at the prices they are charging….no wonder the shop is empty! No one answers the phone number on their web site! They are charging £54 for a... See more

Adolescent zombies obviously forced to perform a pathetic shambles of an underpaid,rude and incompetent service. In the Shadow of an invisible master who clearly doesn't grasp what ordinary people req... See more

The place was dirty, plates etc not cleared away. Cobwebs everywhere and spent balloons in the ceiling! The scampi was average, peas were like cannon balls and there was no vinegar or sauce for th... See more

Been coming to the restaurant for many years, followed by a wander round the plants & other sections. The state of the restaurant cleanliness has deteriorated significantly. Many of the “soft” chairs... See more

I’m not entirely sure what has happened to this garden centre. Lack of staff? Informed staff? General care about the plants? but I was shocked when I visited today both the food hall and the garden ce... See more

I spent hours trawling through all the varieties of seeds selecting the ones I felt suited to my garden. Checked out after selecting roughly 10 different ones. A day later I received a message stating... See more

It will close soon in my opinion. Saw it had a Waitrose section so visited. Butchers gone. Food hall desolate. Empty cabinets, not one member of staff, dimmed lights. Looked dreadful. Garden furniture... See more

The shop was nice enough, quite pricey as expected at garden centres. I was pleasantly surprised that they had vegan options but after ordering a vegan roast dinner and a kids plant based goujons, I w... See more

Visited Dobbies Lelant store restaurant today 12th October at approx 2pm Order ed a pot of tea for 2and scone. When the lady served me she banged the large teapot down on tray with spout facing me th... See more

Queue in cafe very long and took ages to move,only one very sad looking girl taking orders,others walking around as if in slow motion. Even with very limited menu several items had sold out,not a hap... See more

Staff unwelcoming as you enter restaurant. Had ran out of soup and indeed Prawn Mayo and it wasn’t even 2:30pm. Staff disinterested and some wearing hair nets and some not at food preparation areas. O... See more

Wish I’d checked the reviews before ordering and travelling to it. Really is poorly run and in need of overhaul. We had a click and collect order. They charged us for the items but when we got the... See more

After being to Dobbies Ponteland today with friends for coffee and cake it’s safe to say we won’t be returning! The whole place is a disgrace, run down and dirty. The ladies toilets were atrocious!... See more

Dreadful. Baked potatoes were so cool the cheese did not melt. Asked assistant to reheat them but was told they are not allowed to heat them to a warmer temperature because customers could burn themse... See more

The restaurant counter was understaffed and unsupervised, many menu items turned out to be unavailable, and cutlery was missing to be eventually replaced with items covered in drip marks. However the... See more

The cafe situated outside the main garden centre - never no what time it will open and, it depends on who is serving, whether they can be bothered to serve at all. It is such a shame, as it is a very... See more

Attended for coffee and shopping on 29th September and was sorely disappointed! no clean tables available. On clearing some dishes asideI wondered why my saucer was filling up despite drying with a... See more

Dobbies main store is great but the restaurant wasn't good today. We waited a long time for overpriced coffee and cake, whilst those waiting for the restaurant were still not being seated (there were... See more

We popped into dobbies Beaconsfield today because we were in the area, it was freezing not just outside but inside, we looked around very quickly and picked up a few items, when we went to pay the s... See more