I’m really happy with my purchase of the GoDashed Power Bank! I recently traveled to Hong Kong and was relieved that it came with a multi-plug adapter — it worked perfectly with the different outl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
It's useful, however because of its size I find it does not sit in the outlets secure. It kind of falls out not making a goid connection. Chalk it up to serious design flaw.
Many range of products that are built in good quality although it’s a little bit pricey. Hopefully it lasts. I purchased it in preparation for the upcoming overseas trip that require different typ... See more
GoDashed are fantastic products. I started with the travel pod and then bought the power bank. I haven’t travelled with them yet but they are just what I needed, allowing me to ditch all electrical i... See more
I bought the travel pod and it arrived in a few days. Loved it so much I ordered a powerbank also. Have been travelling for 5 weeks now and have solely relied on these two products to charge our diffe... See more
Great product, shipped and delivered when I needed it! Charges wirelessly my wife’s new apple watch series 10, where my series 4 physical cable did not provided enough power! Had all the things we nee... See more
The team sent me a new charger after my previous one melted my AirPods. As it turns out the AirPods were bootlegs and it wasn’t the charger’s fault at all, but the faulty AirPods. My trust in the Dash... See more
Having been in situations where having back up energy wasnt available, it's now having the ability to have power at your ready (as long as you have charged the Dashed power bank)
It’s so easy to use. I haven’t tried it on overseas travel yet but having tried it out in so many different situations I am positive it’s going to be everything it is advertised to be. It's heavier th... See more
The product was delivered in a timely fashion. I was impressed by the compact design and that it came as advertised. I appreciate the thought and care that obviously went into the design and I star... See more
Company replied
Answered my questions when I emailed them asking if the Pro Max iphones would stay attached to the magnet. They confirmed that if they had the magnetic ring on the back there would be no problem. I... See more
Bought one to try it out a month ago, loved it and was obsessed so I bought 2 more during black Friday and they included a free item. What makes it so cool is that it comes fully organized with a trav... See more
Company replied
Company claims to be “Canadian - Not USA affiliated” and to have multiple warehouses for shipping yet my order shipped from China. Item is cheaply made and stopped working after one night! First, the... See more
I ordered a Dashed TravelPod charger and paid extra for priority shipping. Instead, I received a Lokolash mascara serum… what the actual hell? I tried calling their number and the voicemail said all... See more
Company replied
I bought three of them. One didn't work out of the box but since I hadn't opened it right away they wouldn't replace it (50 day limit). The other two do work but are a bit underpowered and undercapaci... See more
Company replied
I recently purchased the travel pod. I have lots of power banks and travel chargers for comparison as I really like charged gadgets :) Unfortunately although the design of this is great, it bar... See more
Company replied
Website says “Ships from Canada”, tracking says from Mainland China. Update to review: Dropping from 2 to 1 star. Received today and I open to package to find an instruction card that doesn’t e... See more
Company replied
The device is ok, +ve the battery charge power. Negative - almost impossible to get out the built in cables with out something to prise them out. No mentioned that airlines are now banning... See more
Company replied
I purchased the Dashed® HomeBase (4-in-1 Charger). The product they sent had a label seemed similar to labels I've received from AliExpress. I also noticed that they were creating fake reviews--ther... See more
Company replied
BEWARE... Horrible Customer Service, received a 4 in 1 base charger and the main phone pod does not work or charge. I have been trying to contact them via email and phone for a week with no response.... See more
Company replied
Avoid. Absolutely appalling customer service for UK customers. Ordered a travel charger as a gift for Christmas on the 30th November. Received an email acknowledging my order and then a further two sa... See more
Company replied
Ordered the travelpod thinking what a great way to travel! Little did I know that it could not adequately charge ALL devices as it claimed - particularly poor with Apple Watch BUT it was conveni... See more
Company replied
I really wanted to love this item and nearly bought two when first purchasing as I thought would be better value because of the extortionate shipping costs. I so glad I didn’t. Yes it charges your sta... See more
Company replied
I ordered start of January and told 10-15 days, still not received 46 days later and no response back from them the past 12 days despite saying they will get back to me…very poor would not trust
Company replied
I love the product and would definitely recommend it. Comms were slow when I followed up about delivery and and spare plug adapters. I had to follow up twice. Otherwise I’d have given 5 stars.
Shipping was very quick. I only wish the included cables were a little longer. When using the unit in pass through mode, the cable length can mean the product I am charging is not able to lay flat on... See more
Very easy to use, as pictured & explained on line, Fast Delivery. Have tested with charging a number of devices, very fast, will come in handy on our trip overseas next week. Thankyou
Fast shipping and I am loving my dashed charger so far! I purchased 3 units with the carrying case and gifted 2 of them. These chargers will be perfect for travel!
Product arrived quickly and was top quality. Customer service was excellent when I called with a couple of stupid questions! They were very kind and helpful :)
Sooo easy to ordered this great New Zealand product. Quick responses and delivery 💥 boom quick. Product is everything is was looking for with great competitive price.
Love that I can charge 2 devices at once and it comes with adapters for international use. It is small and compact so can fit in a back pack or a purse to take with me wherever I go
Company replied
Got it to take to Singapore and it was great we took it when we went on our tours and used for 3 of us quick charging as well
The item came within a few days (Ontario CA) Looks sleek and compact. When opened it was 89% charged and I tried it right away. All worked great! They answer questions quickly on social media. The big... See more
I have purchased two of the original model. They function extremely well and hold a charge well. Also can charge multiple devises at the same time. Having seen there is a smaller model I... See more
Company replied
What an excellent product. It is times like this that make you proud to be a New Zealander. We don’t say this every day but we are proud and grateful for people who are so clever to invent such awesom... See more
Company replied
Website easy to navigate fast delivery and great product Going overseas soon so will see how it goes
3.8
Great
109 reviews
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Quick response
Answered my questions when I emailed them asking if the Pro Max iphones would stay attached to the magnet. They confirmed that if they had the magnetic ring on the back there would be no problem. I can confirm this is the case.
January 15, 2026
Unprompted review
It's useful
It's useful, however because of its size I find it does not sit in the outlets secure. It kind of falls out not making a goid connection. Chalk it up to serious design flaw.
January 21, 2026
Unprompted review
Great product
Promptly shipped, great product. Liked mine so much I bought another for my guy.
January 5, 2026
Unprompted review
Advertisement
Excellent
Got it to take to Singapore and it was great we took it when we went on our tours and used for 3 of us quick charging as well
January 8, 2026
Unprompted review
Dashed to the rescue
Having been in situations where having back up energy wasnt available, it's now having the ability to have power at your ready (as long as you have charged the Dashed power bank)
January 25, 2026
Unprompted review
Incredible customer support and service
The team sent me a new charger after my previous one melted my AirPods. As it turns out the AirPods were bootlegs and it wasn’t the charger’s fault at all, but the faulty AirPods. My trust in the Dashed charger remains in tact. It is still the best and most reliable charger on the market.
December 31, 2025
Unprompted review
Advertisement
Cheap Chinese garbage! Good for one night!
Company claims to be “Canadian - Not USA affiliated” and to have multiple warehouses for shipping yet my order shipped from China. Item is cheaply made and stopped working after one night! First, the included power cord started having connection issues causing the power light to turn red and the watch charging pad not to work. I switched to a higher quality cord. Then, the very bright night light started randomly turning on waking up my wife and I. For the price this product should last longer then one night. Avoid this cheap Chinese garbage. Company is likely a scam.
January 20, 2026
Unprompted review
Materials Feel Cheap
I purchased the Dashed® HomeBase (4-in-1 Charger). The product they sent had a label seemed similar to labels I've received from AliExpress. I also noticed that they were creating fake reviews--there were 5 of the same ones. I called them out on this, and they deleted them. Don't trust this company.
January 2, 2026
Unprompted review
Reply from Godashed
Hi Fraser,
As you were unhappy with the quality, yet not wanting to return the item, we issued you a 20% refund as a goodwill gesture. You accepted this.
If you would like a full refund, please return the device as per our return policy.
Have a nice day.
Things to be aware of before you buy - underwhelmed
The device is ok, +ve the battery charge power.
Negative - almost impossible to get out the built in cables with out something to prise them out.
No mentioned that airlines are now banning charging them or using the wireless charger during flights. This means they will not let you even use the battery charge using cables.
The device when plugged into the wall in certain countries with adapter, is upside down falls out of the wall
My view is it is ok… average on customer promise.
Some are simple design fixes, the airline policy is more complex. For the price, I would probably give it a miss and I purchased 3.
January 8, 2026
Unprompted review
Reply from Godashed
Hi Dave,
Thanks for your review, to clarify your points:
1) Airlines banning chargers
This is not accurate. A handful of airlines are not allowing powerbanks to be used onboard. Most still do. This rule also does not restrict you from taking it on board, and using it on your travels, which is the purpose of the charger.
2) Built in cables
It is unusual to hear that you're having trouble pulling out the built in cable. They will be a little firmer on first use, and over time become easier to remove though. 99% of people use their fingers without issue, and do not require anything else.
3) Falling out of the wall
It sounds like you may have been inserting this the wrong way. In almost all instances, the adapter sits North, with the chargers weight dropping to the ground.
Thanks for sharing your feedback.
Underwhelming and poor support
I bought three of them. One didn't work out of the box but since I hadn't opened it right away they wouldn't replace it (50 day limit). The other two do work but are a bit underpowered and undercapacity. The apple watch charging isn't very good unless you remove the strap every time.
December 23, 2025
Unprompted review
Reply from Godashed
Hi Paul,
I am sorry that you had some issues. We do provide 50-days for you to assess the products and make sure it is right for you. This is ample time to ensure you are happy with the product.
You should not need to remove your strap. Simply unclick your band, so it lays flat on top of the Watch charger.
Have a nice day.
Advertisement
Great product and good service
Great product and good service. I would highly recommend this company!
December 28, 2025
Unprompted review
Poor service from start to finish
A dashed disappointed
I bought a power bank from Dashed and was later emailed to say delivery would be delayed because it was shipping from China. I needed it for an upcoming holiday, so requested a return once it arrived and ordered one next day on Amazon instead.
I followed the company’s written return instructions exactly and declared the contents accurately. Because of this, the parcel was intercepted and the item destroyed due to lithium battery transport rules.
Despite this happening as a direct result of following their instructions, Dashed have refused to refund either the item cost or the return postage. Customer support keep referring to general regulations but will not acknowledge the incorrect guidance they gave.
The issue isn’t the regulations - it’s the failure to give correct return instructions and then take responsibility when those instructions caused the loss.
Proceed with caution if you may need to return items containing lithium batteries.
December 30, 2025
Unprompted review
Reply from Godashed
Hi Helen,
We’re sorry to hear you were disappointed and would like to clarify a few key points for readers.
Our return instructions outline the conditions a return must meet to be accepted, such as condition, packaging, documentation, and timeframes. They do not provide shipping advice, specify a carrier, or state that lithium battery items can be returned via standard international post.
Lithium power banks are classified as restricted goods and must be returned using an approved carrier and compliant service. These are legal requirements enforced by postal services and couriers, not discretionary policies set by us.
This return originated from the UK, where returns are required to be shipped internationally to our warehouse. In other regions where we operate, returns are processed locally through in-country warehousing, which avoids international lithium battery shipping restrictions.
In this case, the return method selected was not accepted by the carrier and the item was intercepted under their hazardous goods policy. When shipping internationally, the sender is also required to select how undeliverable items are handled. Based on the outcome, the carrier applied disposal rather than return to sender.
As the item was never returned to our warehouse, we were unable to process a refund. Customers in all regions, including the UK, are able to return this product successfully by using compliant services.
We understand this was frustrating, however the outcome was determined by the carrier’s handling of restricted goods rather than incorrect return instructions issued by us.
Kind regards,
Dashed Support
Avoid
Avoid. Absolutely appalling customer service for UK customers. Ordered a travel charger as a gift for Christmas on the 30th November. Received an email acknowledging my order and then a further two saying it would be with me soon. Ten days later (11th) received an email addressed to someone else(!) saying that it was out of stock. Queried it and was told they had had a rush on orders but that more stock would be arriving in 10 days but if I didn't want to wait then they could refund me. I asked for a refund but didn't receive a reply. Chased it up and eventually after six days they said they couldn't refund it because it had been dispatched. Tracking is nonsense and shows it didn't even leave the warehouse in China until three days after I last emailed them. I have sent all their emails and the tracking to my credit card provider and will be refusing delivery.
December 22, 2025
Unprompted review
Reply from Godashed
Hi Jessica,
Thanks for your review. We’re sorry this experience was frustrating and would like to clarify a few points for readers.
During Black Friday we experienced an unexpected surge in UK orders, which resulted in a small number of orders being placed as stock was selling out. As soon as this was identified, affected customers were contacted and offered the option to wait for incoming stock or receive a full refund.
In your case, we had not received a reply from you, so we shipped the order out as a priority and paid extra for expedited shipping at our cost. It was only after we shipped the item, you requested to cancel. Once an order has shipped, we are unable to cancel it. At that point, our policy is to process a refund once the item is returned to us.
Based on the courier’s timeline, the parcel was on track to arrive before Christmas, as requested, and ahead of schedule.
Our team worked to meet the delivery request and acted in line with our policies at each stage.
Warm regards,
Dashed
$160 for a charger, got mascara instead?!
I ordered a Dashed TravelPod charger and paid extra for priority shipping. Instead, I received a Lokolash mascara serum… what the actual hell?
I tried calling their number and the voicemail said all staff were “away from the phones doing orders.” So do they not even have proper customer service or dedicated phone staff?? For a company charging over $160, this is honestly a joke.
Still waiting for a proper response and for them to fix their mistake.
December 11, 2025
Unprompted review
Reply from Godashed
Hi Raecil,
Really sorry about the mix-up here as expressed over email. One of the warehouse team accidentally placed your courier label on another brands order which resulted in the incorrect product being received.
As soon as we were made aware of the issue, as you originally called outside business hours; we organised your replacement and sent this out within an hour of being informed of the mixup. Which I see has since been delivered, so we feel this review is a little unfair.
That being said, we hope you have a lovely trip overseas.
All the best.
Advertisement
Reliable power when you need it.
Received the products quickly, and they are fantastic. Zero issues and reliable power for our journeys.
October 10, 2025
Unprompted review
Reply from Godashed
Thanks for the support! That's great to hear. 😊
Reply from Godashed
Thanks for the kind review 😊
What an excellent product
What an excellent product. It is times like this that make you proud to be a New Zealander. We don’t say this every day but we are proud and grateful for people who are so clever to invent such awesome products. Thank you!
November 25, 2025
Unprompted review
Reply from Godashed
Wow! What an amazing review to read. That's really kind of you Christiaan, we really appreciate your support! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.