HONOR Reviews 1,020

Worst customer service ever. Received a faulty product, was denied a replacement at first, repair came back with the same issue untouched after THREE WEEKS, then was told replacement can only be done... See more

I bought Honor Magic 7 with Supercharger, mobile pone seems OK overall, although there are some screen problems but Supercharger did not charge at all although I restarted, checked software and smart... See more

I purchased a Honor 400 Pro and two Honor Majic 8 phones from Three Broadway store. Absolute rubbish company. Float offers to lure customers and refuse the promised offer once the device... See more

Terrible customer service, ordered honor magic v5 on Thursday 28th Aug 2025 for a next day delivery. Still nothing. No response from DHL about shipment update. Nothing. Absolute useless.. No one kno... See more

Honor V3 Magic worst phone on the planet!, durability and build horrendous!!!, always wanted this phone and finally too five with 1300 brittish pounds, after 5 months open phone to main screen and hea... See more

Placed an order last Monday for an Honor 200 Pro, tracking shows there was a problem at the sorting depot and it's effectively gone missing. Honor refuse to do anything about it until their investat... See more

Absolute scammers like others have said. No matter what information you provide for a postal repair it will always be advised its FOC *subject to inspection*. So if you tell honor you have a broken... See more

I had buyed honor magic 6 pro 5g My back camera cover broken I had paid for back cover camera glass Cover aed 310 from outlet honor dealer but unfortunately they brought wrong cover so I did n... See more

Absolutely shocking experience. I returned a faulty Honor MagicPad 2 using the return label they provided. DHL refused to ship it because it contained three lithium batteries—something that go... See more

My sons Honor Pro200 had charging issues. After hassle finally got it sent off via postal repair. SBE came back some days later saying not covered under warranty as there was a scratch on the lens se... See more

Love the phone (Honor Magic V2) but you don't get notifications for Airbnb as a host or booking dot com as a host! It keeps going into dormant mode even if you set notifications on. Honor can't seem t... See more

i purchased the magic 7 pro last month, it has an issue with connectivity and signal. also i cant hear properly. i wen to the customer service in Dubai the technician told me the mobile has no prob... See more

The Honor phone offers good value with solid specs, a great screen, and reliable battery life. It handles everyday tasks well. However, the camera is inconsistent, often struggling in low light.... See more

Unable to make contactless payments on a brand new magic 8 pro customer service want me to record it with my invisible second phone. As a first time customer there service is horrific. No effort to... See more

I bought this phone from EE , I did do the form to get free things watch earlier buds and tablet. I told them I did the form no items turned up ! I had done a promotion form 16th Oct with no confirmat... See more

My experience with HONOR Malaysia: Sent my MagicPad 3 for inspection due to a bulge. HONOR blamed a minor knock from weeks earlier (no bulge at the time), provided no written technical explanation, a... See more

My first honor product ever! Immediately had an issue with misleading advertising saying I'd get a free pad, went to customer support who agreed I could have got it but wouldn't send it out, said I ha... See more

So many issues, camera not working properly, when it charges it bounces an error message continually over the screen, says phone has screen saver but where it tells you where to go on phone to set it... See more

They are bunch of thieves and probably worst customer service I have dealt. They do not refund your own gift card card voucher you used upon return the device. One representative answer differently an... See more

A very poor company to deal with. Faulty tablet but they unwilling to replace. The customer service is the worst I've ever experienced. They cannot understand basic facts and are unable to take basi... See more

Purchased magic7 pro on black friday sale, absolutely great price for a phone that is better than what I expected. Easy to apply discount code, delivery of the phone was next day as promised. The phon... See more

If I could give zero stars I would. I wish I had checked the reviews before ordering as I can see that I am not the only that have not received an order. I ordered 3 WEEKS AGO a phone. I have called n... See more

I can see down there loads of customers do not get theirs parcel or receive it open. Also happens to me, DPD left the parcel in front of the door and they still ask me 100 of questions about the parce... See more

DO NOT BUY AN HONOR PHONE Absolute Rubbish I constantly have to keep resetting the biometrics in this worthless piece of rubbish which is a real pain because of online banking and its slow I have a... See more

I love the Honor ecosystem and I will always be Team Honor but... I would like to suggest the invention and sale of a foldable clamshell smartphone in an Honor version. Such as the Samsung... See more

My experience has been quite different from most people on here. Bought a Magic Pad 2, and although it had a screen issue the replacement process was straightforward and it was picked up the f... See more

The tab went off while i was watching youtube sent it to get repair. The quotation is 275 pounds while i bought it on 270 with keyboard and stuff. Contacted them no specific fault by asking them twice... See more

If I could give zero stars I would for this company. When you buy a new phone on their website there is a link to trade in your old phone to recommerce.com. sending it to a address in Newcastle.... See more

I was apprehensive about buying from their website after reading the reviews. I have owned 3 honor phones in the past with no issues. I ordered expecting issues. The phone was delivered next day... See more

This company change their name to dishonour as they are anything but honourable!!! My daughter purchased a phone from them and either them or the courier ‘misplaced’ it as she never received it. Th... See more

Bought honor 9 10.1 tablet from argos returned for refund as gps wasn’t compatible with garmin boating app. Main reason for buying. Also no sd expansion port. Bought Samsung 9 fe in the end as ip68... See more

I reside in Scotland and wished to purchase a Honor Laptop. I had great difficulty with the website and eventually sent them an email. I found out that they don't deliver to Scotland despite it onl... See more

Crappiest brand going, there phones fill up with cache really fast causing the phone to slow and lag, where you physically want to smash it up and punch it, yes I reported this to them by the settings... See more

I wanted to take a moment to acknowledge the outstanding support I received from Anastasia in your UK Customer Care team. I’ve spoken with her both over the phone and via email, and on every oc... See more

I bought the Honor 200 smart at argos brand new for £129 for my son at Christmas. It has been 6months now and he's dropped it many, many times, he has no screen protector on it and the screen has nev... See more

Honor mobile phones are a nightmare when you have an issue. I bought a Honor V2 from a second hand store, and it now has an issue. It won't turn on properly, spoke to Honor and even though it's still... See more

Purchased a tablet. I decided to move from apple as wanted android, more flexible and the honour tablet came out the best. Wow brilliant screen, long battery life and great functionality. Tablet ship... See more

Yes, unfortunately, it does not work on important apps like, Bank Of Scotland Banking app, Barclays Banking app, Freestyle Libre 2 Sensor, and some othere entertainment apps, We had to return tow of t... See more

Honor tab 9 will not print properly tried all there suggestions but to no avail. Told me they could not help as I didn't buy iy from them so I sent them a copy of order and the invoice no reply the l... See more

I purchased a Magic V2 smartphone on Honor's website, being told it would be delivered the next day. (order number 85020057100) A week later, I hadn't received the product, and when I contac... See more

Absolutely disgraceful company. I bought a Magic v3 for £1400. The protective case cracked within weeks. I asked them to replace it. It took 6 weeks for Honor to reply saying it was a free gift a... See more

I nearly didn't buy a Honor MagicPad2 tablet after reading the reviews on this site. It was recommended in Computer Active at £499. I bought direct from Honor at £399 with free gifts of pen and keyb... See more