Matthew Algie | Roastery and Coffee School Reviews 4,344

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, patience, and extensive knowledge. Many reviewers highlight the positive user experience, noting that the training sessions are interactive, hands-on, and tailored to individual needs. Consumers appreciate the practical skills they gain, which build their confidence in coffee making. People express high satisfaction with the products and services offered. The customer service receives accolades for being helpful, friendly, and enthusiastic. Reviewers also value the trainers' ability to explain complex topics clearly and create a relaxed, supportive atmosphere. Overall, individuals feel well-supported and equipped with the knowledge and skills to excel in their barista abilities.

Based on these reviews

Rated 5 out of 5 stars

The trainig was fun and informative, we get the technical information and chance to practice. We learned the details of maing espresso, latte, and cappuccino. Colin was kind and patient in all circums... See more

Rated 5 out of 5 stars

Spent a morning at Matthew Algie coffee school learning all about latte art from Colin. What an incredible trainer, so much knowledge and passion and, above all, patience! Colin really knows his stu... See more

Rated 5 out of 5 stars

Tom was great. He was extremely friendly, helpful, and enthusiastic. Worked one on one with everyone helping them get basic latte art down and making sure everyone was consistent and confident with ma... See more

Rated 5 out of 5 stars

I recently attended a Barista Training with Matthew Algie and it was honestly brilliant. Colin was the trainer and he was excellent, really knowledgeable, approachable and made everything easy... See more

Rated 5 out of 5 stars

Had a fantastic 3 days at Matthew Algie London training facilities! I’ve participated in SCA Barista Professional course led by AST Gosia Lendzioszek! Can’t say thank you enough how great it was! Very... See more

Rated 5 out of 5 stars

Tom came into our hotel in Sevenoaks to train us. Absolutely amazing guy, super chatty and gave effective training, teaching latte art and general skills. Learnt more in those 2 hours than i have in p... See more

Rated 5 out of 5 stars

Generally just an amazing day! We were very well taken care of and had all the help we could need! Super engaging trainer able to cater to all skill levels and I felt included throughout despite co... See more

Rated 5 out of 5 stars

Dario was absolutely lovely. He was knowledgeable and took the time to explain the nuances. He was happy to answer all our questions and was very patient. Practical demonstration was so helpful. The... See more

Rated 5 out of 5 stars

Really enjoyed the barista class run by Colin Young at Matthew Algie in Glasgow. Great session, very informative, and delivered in a flamboyant manner, even for a domestic coffee enthusiast. I’ll de... See more

Rated 5 out of 5 stars

Thank you claire for teaching me how to make a latte! Your explanation was clear and easy to follow, and I really enjoyed learning from you. The way you broke down each step—from making the espresso t... See more

Rated 5 out of 5 stars

Marta is an extremely knowledgeable and thorough trainer. Her expertise shows in every aspect of the process. She is approachable and considerate, and gets the best out of people. Our coffee is the be... See more

Rated 5 out of 5 stars

I just wanted to say a big thank you to Angela for taking the time to teach me how to use the coffee machine. She was incredibly patient, clear, and friendly throughout the process. What could have... See more

Rated 5 out of 5 stars

This experience was absolutely amazing from start to finish. From the attention to detail to the quality of time spent with Collin, it was truly worth every moment. Collin’s depth of knowledge... See more

Rated 5 out of 5 stars

I went on the introduction to coffee course with Colin and it was great! Colin is passionate and very knowledgeable and delivered the course really well. Being an educator myself, it was nice to be on... See more

Rated 1 out of 5 stars

Worst company don’t buy coffee machine from them I have been scammed by these scoundrels, They will never tell you about 10 cups a day on a profit sharing contract, once you signed the contract they... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed the Master Barista training with Ramona. It was clear, well-organized, and full of valuable coffee knowledge. Ramon explained everything with passion and made even complex topics easy... See more

Rated 5 out of 5 stars

Attended coffee school with Coiln Young - so much fun, super informative! Colin created a lovely atmosphere to work in that was relaxed, but constructive and engaging. Would highly recommend Colin’s c... See more

Rated 5 out of 5 stars

Most excellent training Gosia was by far the best trainer I have experienced. Her enthusiasm is contagious and she is able to explain everything in a variety of ways that everyone was able to underst... See more

Rated 5 out of 5 stars

Amazing training course with Ramona.. she helped us to be comfortable with each other and gave us all the information needed give positive feedback and how to effectively train a barista. Thank you

Rated 5 out of 5 stars

Thank you SOO much to Gosia for the amazing three days at SCA Professional in London. The course was challenging and definitely required a morning coffee to make sure the brain was in gear, but the... See more

Rated 1 out of 5 stars

Worst company don’t buy coffee machine… Worst company don’t buy coffee machine from them I have been scammed by these scoundrels, They will never tell you about 10 cups a day on a profit sh... See more

Company replied

Rated 5 out of 5 stars

We had Dario come in to train us with coffees. Great guy with an excellent way of explaining the small details that makes coffees better. Would definitely like to seek advice from him again

Rated 4 out of 5 stars

Avoid purchasing a coffee machine from this company; it's a mistake I unfortunately made. They misled me regarding the required sales of 10 cups daily under a profit-sharing agreement. Once the contra... See more

Rated 5 out of 5 stars

Claire was very helpful at explaining how the coffee machines work. Showing me different types of coffee art and helping us to maintain the up keep of our machines to help prevent any issues

Rated 5 out of 5 stars

Claire - an excellent guide through how to make coffee, really enjoyed the experience and I feel it was detailed to such an extent that as someone who has never made coffee before, I actually feel con... See more

Rated 5 out of 5 stars

Thankyou for explaining everything really clearly and having patience with us. Pushing us to be better baristas each time you visit . Always a pleasure to see you thankyou Marta

Rated 5 out of 5 stars

Colin the trainer at Matthew Algie was kind, interesting and knowledgeable. We got through so much and didn't stop the whole time we were there. I felt that if I had a machine and a grinder, I was... See more

Rated 5 out of 5 stars

Had a great time at coffee school with Colin - he’s a natural teacher and a born comedian. Feel much more confident that I know my way around a traditional coffee machine now.

Rated 5 out of 5 stars

had a brilliant two days completing my SCA Intermediate Course at Matthew Algie's Glasgow Head Office. Gosia our SCA accredited trainer made the whole experience enjoyable, fun, and insightful. I... See more

Rated 5 out of 5 stars

Had an amazing time at the Latte Art Class with Colin he was so friendly and helped me so much with improving my latte art would 100% be back with him just to have more fun 10/10 Xxx

Rated 5 out of 5 stars

Colin made my experience extremely enjoyable and easy to learn and understand during my time due to him working one on one with everyone breaking everything down. I can’t recommend him enough

Rated 5 out of 5 stars

I completed the SCA course with Gosia last week in London. The training was very well structured and I really enjoyed how the practical part were integrated with theoretical part, Gosia was supportiv... See more

Rated 5 out of 5 stars

We got a training from Claire today. It was a fabulous experience. She was so knowledgeable and kind to explain all the concepts so properly. Just loved the way she explained all the things in proper... See more

Rated 5 out of 5 stars

Extremely thorough and comprehensive training session. Took her time to cover all aspects necessary and at a pace/level to the classroom’s needs and experience. Thank you :) RS

Rated 5 out of 5 stars

I've completed the train the trainer course with Colin, his amazing energy and attitude combined with passion and knowledge its what makes Colin a great Trainer. Highly Highly recommended.

Rated 5 out of 5 stars

Great experience from Dario and very happy with what I learnt from him today. He’s very knowledgeable and happy to teach things we may have missed in the past. Look forward to seeing him again and pro... See more

Rated 5 out of 5 stars

Tom was just amazing! Very helpful, explained everything in the best way and was very patient with the whole crew, which were very chatty. Really great training experience. He also helped me a lo... See more

Rated 5 out of 5 stars

Really helpful! She was amazing, broke down every aspect of barista training including cleaning the machines, milk steaming & latte art.

Rated 4 out of 5 stars

Clair taught us the basic coffee training on how to make different drinks such as latte’s and mocha’s and explained it all really well, feel quite confident making them now.

Rated 5 out of 5 stars

I really enjoyed doing my barista training with Gosia! She was really nice and patient and made the training a very enjoyable day. I feel more confident in my coffee making now.


Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Wholesaler

About Matthew Algie | Roastery and Coffee School

Written by the company

Matthew Algie Logo
_______________________________________________

About Matthew Algie

Exceptional Coffee Roasting & High-Quality Coffee Machines

Matthew Algie, is a distinguished name in the world of coffee, renowned for its rich heritage and commitment to quality. Established in 1864, Matthew Algie began as a tea and coffee merchant in Glasgow, Scotland, and has since evolved into a leading coffee roaster and supplier across the UK and beyond.

With over 150 years of expertise, Matthew Algie sources the finest coffee beans from around the globe, ensuring ethical and sustainable practices at every step. Our dedication to quality extends from the meticulous selection of beans to the art of coffee roasting.

At Matthew Algie, we believe that great coffee starts with great equipment. That’s why we offer a wide range of top-of-the-line coffee machines to suit every need, from small cafes, offices spaces to large commercial establishments. Our team of specialists is always on hand to provide expert advice and support, ensuring that you get the most out of your coffee setup.

Join us on our mission to bring the best coffee to your cup, and experience the Matthew Algie difference. Whether you’re a cafe, office space or hotel just starting your coffee journey, we have something for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Great start

The trainig was fun and informative, we get the technical information and chance to practice. We learned the details of maing espresso, latte, and cappuccino. Colin was kind and patient in all circumstances. I just wish it was an longer for an hour or so, so we would have more time to practice and learning the cleaning process.

February 6, 2026
Rated 5 out of 5 stars

Brilliant Barista Training, learned loads and actually had fun.

I recently attended a Barista Training with Matthew Algie and it was honestly brilliant.

Colin was the trainer and he was excellent, really knowledgeable, approachable and made everything easy to understand without it feeling heavy or over-technical. The session was super interactive and hands on, not just standing around listening to someone talk at you, which made a huge difference.

The group was great too, relaxed, friendly and supportive. I came away feeling more confident, with practical skills I can actually use and a much better understanding of what I’m doing (and why). Not forgetting.. excellent coffee along the way.

Would 100% recommend to anyone looking to build their barista skills or refresh their knowledge.

February 6, 2026
Rated 5 out of 5 stars

Latte art experience

Spent a morning at Matthew Algie coffee school learning all about latte art from Colin. What an incredible trainer, so much knowledge and passion and, above all, patience! Colin really knows his stuff and my colleague and I came away with a good base level knowledge to keep working on our skills.

Thank you so much Colin!

February 2, 2026
Rated 5 out of 5 stars

Great experience

Tom was just amazing! Very helpful, explained everything in the best way and was very patient with the whole crew, which were very chatty. Really great training experience.

He also helped me a lot to improve my latte art skills

Thanks!!!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

11/10

Tom was really nice, delivered a great training 11/10.

January 28, 2026
Unprompted review
Rated 4 out of 5 stars

Avoid purchasing a coffee machine from…

Avoid purchasing a coffee machine from this company; it's a mistake I unfortunately made. They misled me regarding the required sales of 10 cups daily under a profit-sharing agreement. Once the contract was signed, unexpected minimum charges appeared. Their invoices are unclear, only detailing cup sales without transparency on profit shares. It's a disappointing experience. I advise steering clear of this business.HelpfulSpread the wordMatthew Algie | Roastery and Coffee School emblemResponse from Matthew Algie | Roastery and Coffee SchoolAugust 29, 2025Hi there, we appreciate you reaching out about this. We're concerned to learn about your situation. Customer issues are a priority for us, and we'd like to look into this thoroughly. We've asked for additional details via Trustpilot to discuss your concerns more fully. Sincerely, Harris

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience at Matthew Algie | Roastery and Coffee Schoo

This experience was absolutely amazing from start to finish. From the attention to detail to the quality of time spent with Collin, it was truly worth every moment.

Collin’s depth of knowledge and his passion for the art of coffee really stood out. He explained everything clearly, was more than happy to repeat steps whenever asked, and shared his own personal opinions and advice throughout the workshop. His enthusiasm made the learning experience even more enjoyable and engaging.

He struck the perfect balance between being professional and incredibly approachable, creating a friendly and welcoming environment that made it feel like you’d known him for years.

I honestly couldn’t recommend this workshop at the Matthew Algie Coffee School enough. If you’re considering it, it’s 100% worth your time and effort.

January 12, 2026
Rated 5 out of 5 stars

A lot of fun!

Colin the trainer at Matthew Algie was kind, interesting and knowledgeable. We got through so much and didn't stop the whole time we were there. I felt that if I had a machine and a grinder, I was equipped with the knowledge to go home and run that thing. The class was a lot of fun!

January 12, 2026
Rated 1 out of 5 stars

Just fake replies nothing has been done by the company

Worst company don’t buy coffee machine…
Worst company don’t buy coffee machine from them
I have been scammed by these scoundrels, They will never tell you about 10 cups a day on a profit sharing contract, once you signed the contract they will start charging you minimum floor charge. No proper invoice they always send you just coffee cups sales nothing will be mention how much profit share is on the invoice very bad company never buy coffee machine from this company

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Matthew Algie | Roastery and Coffee School logo
Reply from Matthew Algie | Roastery and Coffee School
29 Aug 2025
Hello, thank you for bringing this to our attention. We’re sorry to hear about your experience. We take customer complaints very seriously and would like to investigate this further. We’ve requested more information through Trustpilot so we can discuss this with you in detail. Best Harris

January 3, 2026
Unprompted review
Matthew Algie | Roastery and Coffee School logo

Reply from Matthew Algie | Roastery and Coffee School

We’re sorry to read this and understand how frustrating this experience has been for you. That’s not how we want any customer to feel when working with us.

We appreciate you sharing your feedback and we’ve taken note of the concerns you’ve raised. We always aim to be clear, fair and transparent in our agreements, and it’s disappointing to hear that this wasn’t your experience.

Thank you for taking the time to leave your review.

Rated 5 out of 5 stars

Claire was very helpful

Claire was very helpful at explaining how the coffee machines work. Showing me different types of coffee art and helping us to maintain the up keep of our machines to help prevent any issues

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Tom was great

Tom was great. He was extremely friendly, helpful, and enthusiastic. Worked one on one with everyone helping them get basic latte art down and making sure everyone was consistent and confident with making espresso properly and steaming milk. He also gave us fun coffee history facts and tips for the coffee machine. He was great.

November 19, 2025
Unprompted review

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