Hermes Reviews 1,734

I could go into a lengthy rant about how this company can't deliver anything and worse, then lie about it by saying they 'attempted delivery', but what's the point? If you run a business and use Herm... See more

Once again stated that goods were delivered when NOT been anywhere near my property,having waited in all day. Absolutely appalling company whose drivers lie constantly about deliveries which do not ar... See more

They never delivered my goods despite me chasing the seller several times the goods could not be located Vanished into thin air Would not buy anything from a company that uses Evri/Hermes

Say that delivery was attempted, waited in all day no one called. Spoke with Amazon customer services to put deliver in safe place as I wouldn't be in 2 days later. Parcel left outside neighbours gar... See more

I have had this many of times with many delivery companies, No tracking available, my parcel is meant to be arriving the day of 23-10-2025. No update, sat wondering if it's be delivered. People have l... See more

No updates, no notifications, no knock on door. Left my parcel behind the wheelie bin in the pouring rain at 2pm, found it by accident in the evening soaking wet through. Luckily it was wrapped in cel... See more

This is the worst delivery experience I've ever had via an Amazon order. The tracking is utterly hopeless giving alternate & confusing messages on the Hermes website saying they attempted delivery ( T... See more

I would give zero stars if I could. Terrible delivery service, left my amazon delivery on my drive in the pouring rain, no knock on the door or anything, just drop and run. I really don't know how t... See more

How the hell have these idiot drivers not got the common sense to deliver an item when it's supposed to be delivered. Said couldn't deliver parcel will try again tomorrow. Wouldn't mind but they wher... See more

We just experienced the most exceptional customer service/sales ever here at Hermes! After a month of searching and visiting various dealerships, and encountering issues like bad titles and overpr... See more

Again more packages seemingly lost well where's is all these lost packages eh they all have names on them so they must b somewhere have yous tried looking in your drivers houses? £130 I lost with the... See more

Terrible unreliable service as always with Hermes. Ordered through Amazon, waited for days, then got a message from Hermes via Tracking Number, stating that my parcel had now been delivered. N... See more

I would never chose hermes/everi for any delivery. I got unlucky with an amazon purchase that was supposed to arrive on Friday via hermes. The delivery driver (Callum) decided it would be a good idea... See more

They must be the most incompetent company on the planet. We ship tens of thousands of packages each year, and every single time Hermes handles the final delivery, they mess it up — whether it's deli... See more

My parcel was sent two months ago, but it has still not been delivered. I have tried to contact Hermes multiple times, but I have not received any response. Due to my hearing impairment, I am unab... See more

Had a parcel delivered today, for once, to the right house!!. We were sat less than four feet from the front door - so the agent went around the house and down the path to the BACK door, dumped the pa... See more

Amazon delivery via Hermes. 24/09/2025 said delivery attempted on the Amazon site, no proof (photo or delivery attempt note). Checked the Everi site, they have had my parcel since the 16/09/2025, proc... See more

I have a new delivery guy working for this company. Sadly, it seems he doesn't know what the letter box, or doorbell are used for, as he doesn't put things through the letter box even though it's clea... See more

The absolute worst delivery firm going how are the not fined for theft!, false advertising and banned from re- vamping the name! I have up to 5 different purchases all due to be delivered by these... See more

Delivery due 26/09/25 I was outside my house cleaning my car at said time of attempted delivery and was told Delivery tried but unable to complete because there was no access to driveway or front door... See more

For goodness sakes what is it going to take for you to display the customer delivery instructions on the poor driver’s PDA. Just this simple action will save everyone involved a lot of pain! How has... See more

didn't get my deliveries. had loads of parcels going missing (parcels been left outside) or delivered to wrong address. must be the worst courier service on this earth. this problem happens regularly.... See more

Cant give 0 stars as i would. Biggest uk scammers . Buyers pay fees for next day delivery and by end of the day you will have a message with "sorry" that u will have it standard after another 4 days ,... See more

Ordered an expensive palette and they sent me a hair mist instead!! I called customer service and they were zero help. I sent them three emails with photos of the wrong item I recvd alongside the pa... See more

Probably the worst delivery company. How the drivers get away with just submitting blank wall photos and saying it was delivered is beyond me. I contacted them and EVRI say that the issue will be esca... See more

Posted a single battery of packaging weight of 620g but this good for nothing Company lied that it was 1400g, so I should pay extra £3.40. As if I am fool when I know parcels under 2kg is cheaper than... See more

Package left outside with no notification at all. This does not count as delivered. Was fortunate enough to go out and spit the package round the side of the porch before it rained. Also tracking not... See more

Absolutely shocking! Why people still use this company is beyond me, parcels marked as delivered but they ain't even had to send the seller video footage off the ring door bell for the time they said... See more

I absolutely hate Hermes delivery, updates inaccurate, telling me it's out for delivery then 10 minutes later, can't deliver because business is closed. It's a bloody Thursday and a home address... See more

atrocious. Never ever on time. Ordered well in advance of when item was needed and still, it gets "delayed" and then fails to arrive - businesses: stop using Hermes or at least provide a reasonably pr... See more

I had an important parcel due to come to me not even told a day by Hermes but today they say they have delivered it to me! I don't no were you have delivered too but it's not with me. You have prev... See more

I am traumatized ! Made multiple orders through Amazon and the ones that are being delivered by this company are no where to be found. They’re presumed lost. I’m now checking who’s doing the dispatchi... See more

Ordered through Amazon. Noted my order was to be delivered by Hermes. My heart sunk. Sure enough as with other deliveries they failed to deliver. Most definitely the worst company ever. States they wi... See more

Nicht Angetroffen im Paketshop... Hermes, your delivery sucks! First the package is marked for Return because...nobody could explain to me at Hermes for what reason...second I book the option to... See more

The driver stole my parcel, a gift for my son, they even sent me proof of the fact with a picture of an empty packet left outside my neighbours. They aren't doing anything about it and that is infuria... See more

**"Save your money—this Hermès bag is a complete scam. The leather feels cheap and flimsy, like something from a discount store, not a luxury brand. The quality is shockingly bad; after minimal u... See more

If I could give no stars I would I have just gone to hang out my washing and my delivery is in my garden, this is not a small package it’s a heavy treadmill and my back gate is locked meaning they thr... See more

Had a parcel delivered yesterday which was left at the gate in full view of everybody from the road. The delivery person never knocked on the door or rang the doorbell because I was at home all da... See more

Ordered an item from a great company, didn't realise Hermes "deliver" for RSVLT once the item arrives in the U.K. Tracking said item delivered. Got home from work. Predictable plot twi... See more