While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Accounting Software Company
  2. Financial Institution
  3. Medical Billing Service
  4. Medical Supply Store
  5. Software Company
  6. Tax Preparation Software

Written by the company

Nitra offers the first "Practice Expense Card" specifically designed for healthcare practices. Our comprehensive solution includes expense management, vendor management, accounting automation, accounts payable, procurement, and access to a medical supplies marketplace. Additionally, Nitra provides the highest rewards for purchases related to medical supplies and healthcare.


Contact info

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice people and great product

It was incredibly easy to sign up and get my practice set up on Nitra. I had a few questions during the process, and their team responded to my emails within minutes. I'm a huge fan of their Practice Expense Card because it gives cashback on medical supplies. This is unlike any other business credit cards I've seen out there.

Other features in Nitra that have been really useful for my practice is their expense management, accounting, and Nitra Mart which is where I buy all my medical supplies. It has such a wide selection of products and I actually save even more because I use my Nitra Card to make purchases.

Overall, I've been happy with my experience with Nitra and it's helped my org save a ton of time, money, and stress compared to the other options out there.

August 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Love Nitra

Love Nitra, very dedicated customer service, great products. Very easy to use the card platform, I can now manage all finances and my clinic staff's expenses efficiently. Highly recommend

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Made for providers

Nitra is extremely easy to set up and gives the best cash back. Keep it mind, it's made for providers and physicians! They know how to work with healthcare professionals and they're always available to speak over phone or email. Very responsive!

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

After service was terrible and unreliable!

Payments have become complicated and worse! There were always problems with the system, glitches every now and then, and they have caused us delays! After service was terrible and unreliable!

July 30, 2025
Unprompted review
Nitra, Inc. logo

Reply from Nitra, Inc.

Thank you for taking the time to leave feedback.

At Nitra, we pride ourselves on providing a white-glove, gated service and maintain close relationships with all of our amazing clients.

After thoroughly checking our records, we could not find any account or interaction under your name, and we do not grant access to our platform to unverified customers.

If you are a genuine Nitra customer, please know that we take any negative experience extremely seriously and will work with urgency and care to resolve the matter.

We have already reached out to you via Trustpilot requesting details and evidence of your experience. We have not received a response, and under Trustpilot’s own guidelines, reviews without substantiated customer experience will be removed due to lack of authenticity.

We also noted that this appears to be the only review associated with your profile, which raises concern that this may not reflect an authentic customer experience with Nitra.

While we welcome all constructive feedback, we do not condone attempts to damage our reputation without cause.

If you do have a legitimate concern, we invite you to contact us directly so we can address your issues promptly and ensure you receive the highest level of service!

Rated 5 out of 5 stars

Comprehensive Financial Platform

The platform is very intuitive and easy to use. It integrates very well with QuickBooks and creates efficiencies for users in all roles. Reporting is easy to use and tracking costs year over year is simple. The team is very open to feedback and works hard to create a useable and value add features. I am impressed with their commitment to independent medical practices.

October 14, 2024
Nitra, Inc. logo

Reply from Nitra, Inc.

Thank you Jojy! We’re glad to hear the platform and QuickBooks integration are making things easier for your team. Your feedback—and your recognition of our commitment to independent practices—means a lot. We're grateful to have you as a partner.

— The Nitra Team

Advertisement
Rated 5 out of 5 stars

I love my Nitra credit card because…

I love my Nitra credit card because it’s tailored for my business needs. The rates are competitive, it’s easy to manage, and best of all—I have a direct point of contact for any questions or issues. No call centers or endless holds—just real support when I need it. The marketplace is great. I can locate the majority of my supplies from this site and get 5% back on every purchase, all the time.

July 8, 2025
Nitra, Inc. logo

Reply from Nitra, Inc.

Thank you Amy! We’re so glad to hear Nitra is meeting your needs—and that having real, responsive support makes a difference. It’s great to know the Marketplace is helping streamline your supply orders (with that 5% back, too!). We appreciate you being part of the Nitra community.

— The Nitra Team

Rated 5 out of 5 stars

Very hands on and responsive

Very hands on and responsive. Their online interface this top notch. Lots of self service options available but also they're happy to jump in with live support.

January 1, 2025
Nitra, Inc. logo

Reply from Nitra, Inc.

Thank you Rand! We’re so glad you’re finding the platform easy to navigate and that our support team is hitting the mark. It’s great to hear the balance between self-serve tools and live help is working well for you. We appreciate your partnership!

— The Nitra Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look