Partmaster.co.uk Reviews 34,468

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the products, highlighting their excellent quality and perfect fit. Consumers also appreciate the efficient delivery service and the promptness with which their orders are processed. The ordering process is generally viewed as straightforward and user-friendly. People feel that the service provided is exceptional. Consumers report that the company's service is excellent. Customers have also expressed their satisfaction with how quickly items are delivered. The general consensus is that the company offers a reliable and high-quality service, making it a recommended choice for appliance parts and accessories.

Based on these reviews

Rated 5 out of 5 stars

Bought a Genuine Lower Fridge Door Bottle Shelf - Blue from partmaster at end of May 2025 & it Arrived when expected, looks as expected & fits as expected. We will use again if needing parts for an ap... See more

Rated 5 out of 5 stars

Worst company I dealt with order 1 condenser hose and box for my dryer yes I was pleased at how quick it arrived but Not just one but two so check my bank and had taken 2 payments tried to get in... See more

Rated 5 out of 5 stars

Right motor for my HjA8631 dish washer, this motor is now obsolete at Ransoms spares. Tried another supplier but they supplied the wrong motor, which they now need to collect - got the credit card com... See more

Rated 5 out of 5 stars

The second replacement tray I have bought for my long discontinued Currys dishwasher. Easy to follow info to check if it would fit, speedy delivery, and it’s perfect. Both top and bottom shelves repl... See more

Rated 5 out of 5 stars

The product I ordered was exactly as described and replaced the broken part easily. It was delivered quickly and efficiently through Royal Mail despite being the Christmas period. I would use this com... See more

Rated 4 out of 5 stars

Delivery of part very. Quick, unfortunately wrong drawers which was strange as I used correct model number. Partmaster very polite and arranged pick up. New drawers damaged so there going back. Now wa... See more

Rated 5 out of 5 stars

DPD did not collect my parcel for return as arranged. Partmaster rang me and explained what happened. They offered another collection date but I had already returned via Post Office. Partmaster has re... See more

Rated 5 out of 5 stars

not sure what this was for, I suspect it was for a broken or missing part of one of my Southsea caravans cookers, guests do tend to break the cooker knobs or grill tray handles go missing form time... See more

Rated 5 out of 5 stars

Faultless! I ordered two parts, coz unsure which fitted. Next day delivery despite ordering about 5pm. Good tracking too. I sent back the unwanted part a couple of days later, obviously had to pay... See more

Rated 5 out of 5 stars

I ordered a crevice tool for my Vax vacuum cleaner on a Thursday afternoon and just less than 24 hours later the Postman knocked the door with the part. What was nice I was told the order had been rec... See more

Rated 1 out of 5 stars

i ordered a replacement part for next day delivery, had zero response from them as the part hadnt arrived. After a few conversations, i then find out the part isnt in stock. Which then led to an email... See more

Company replied

Rated 1 out of 5 stars

I ordered a part off this website for delivery to Ireland and got hit with custom charges and admin charges almost to the value of the part. Seriously,..please don’t offer shipping to Ireland if you c... See more

Company replied

Rated 5 out of 5 stars

Went on partsmaster web site searched for parts for my oven, had a few choices, just read through the descriptions checked measurements ordered it paid a bit extra for next day delivery received it ne... See more

Rated 5 out of 5 stars

Part came next day when I ordered just before 9pm. Yes we're used to not paying charges like that for delivery but factor in the convenience and price and it really wasn't an issue especially when oth... See more

Rated 5 out of 5 stars

I feel that there products and delivery services is excellent with no waiting to long to receive your order. There items are always well packed on arrival so pleased. Would recommend curry’s for your... See more

Rated 1 out of 5 stars

First parcel arrived without the item we ordered. A replacement could not be sent out we had to re-order the item. We were given a discount code which could only be used on items over £10 so we bought... See more

Company replied

Rated 5 out of 5 stars

The product I wanted to purchase was checked prior to order for suitability for my oven, delivery was quick and I was really pleased with the part is self. I bought a control panel for our range cook... See more

Rated 5 out of 5 stars

Had to get advice of part needed, company got back promptly and supplied details of part. ordered from this company after checking other sites which were all more expensive for part required. would re... See more

Rated 5 out of 5 stars

I ordered the hob knobs ,the same shape as the ones I have,but they looked like mushrooms ,must have been older model or something else,there was no problem in sending back thanks for trying

Rated 2 out of 5 stars

Terrible. The item (an extending oven shelf) would not extend wide enough to fit the oven, and actually fell apart. The returns process is overly complicated and seems designed to deter you from usi... See more

Company replied

Rated 3 out of 5 stars

The correct part was sent. The delivery took 11 days. There was a bank holiday during those 11 days, but tracking was not informative regarding expected day or time of delivery and there seemed... See more

Company replied

Rated 1 out of 5 stars

Please be warned, this Company takes your Order which i placed on 29th Dec 2025, and then 15 days later when I enquire about my Order I am told to expect delivery on 15th April 2026!! This was for a s... See more

Company replied

Rated 1 out of 5 stars

From what I initially considered to be excellent service, ordered one day ( standard delivery) received the next day. Unfortunately that's where the positives end. I opened my parcel - only to see a... See more

Company replied

Rated 3 out of 5 stars

Although the part arrived in good time. It was delivered in a totally inadequate package..no bubble wrap or protective casing. It was just in a card envelope type thing ..so it's no wonder it arrived... See more

Company replied

Rated 1 out of 5 stars

Item I ordered was damaged when delivered. I was unable to get a replacement. It appears that your system only allows me to return the damaged goods get a refund and then reorder the item again. I f... See more

Company replied

Rated 3 out of 5 stars

Difficult to check if it was the right part as no option to speak to anyone. It matched the appliance but did not say it contained the control card or not. Delivery was prompt but in the end it did n... See more

Company replied

Rated 1 out of 5 stars

Ordered a part on Friday and paid extra to have it delivered the next day, a Saturday. No confirmation email, and no delivery the next day. It was irgend so I ordered another part on Satur... See more

Company replied

Rated 2 out of 5 stars

Ordered a part, VERY expensive but only place who sold it! It come quickly - good service BUT then I looked at the invoice, it doesn't mirror the order confirmation or data entered and... See more

Rated 1 out of 5 stars

Even after speaking to the staff over the phone regarding the correct part to be ordered, they still managed to send something completely different with items missing inside. Will not use them again.

Company replied

Rated 2 out of 5 stars

Hi, I ordered a Beko oven fan for a Leisure oven. The fan/motor was loose in its box - no protective packaging and during transit the part had bounced around in its box so much holes had been torn and... See more

Company replied

Rated 2 out of 5 stars

Wrong filter parts received ! I couldn’t be bothered to send back ! When I ordered I did order for a slim line curry essential dishwasher and online it stated the items were suitable . On a positive n... See more

Company replied

Rated 1 out of 5 stars

I cannot provide a positive review. I ordered an item on the1st May 2025. By the 9th May I had no confirmation that the order had been despatched. I contacted the company on that day via Web Chat a... See more

Company replied

Rated 2 out of 5 stars

I ordered 3 oven shelves, Two off one size and one off another. You sent me 1 off each correctly and one shelf the size I didn't want, although you order did state my requirement correctly. There was... See more

Company replied

Rated 1 out of 5 stars

No problems, item fits perfectly, does what it should, a bit expensive but hard to get so did t mind paying a bit extra. Delivery quick, kept up to date with tracking very happy

Company replied

Rated 4 out of 5 stars

Royal Mail never delivered the item, even though the company system show that it was dispatched on time. Following a brief chat, partmaster promptly refunded the order and, as a gesture of good fait... See more

Rated 1 out of 5 stars

Ordered my part 31st August and I'm still waiting for it! After numerous e mails and countless different expected delivery days I have gave in and asked for a refund! I wouldn't recommend unless yo... See more

Company replied

Rated 1 out of 5 stars

On 8th Feb 2025 I ordered a new part for my dryer, after 5 days a box arrived with a dirty broken part in it. No damage to the box, no fragments inside. It certainly appears I was shipped a broken u... See more

Company replied

Rated 3 out of 5 stars

The parts are the correct fit and a good price. Arrived quickly but packaging is terrible. I ordered fridge seals, one came on a fiat piece of cardboard, bent over at the ends but with half the seal e... See more

Company replied

Rated 4 out of 5 stars

Great service. Great Web site. Right part for the job.. Unfortunately when delivered the parcel was open, the item came in a box the size of a shoe box and was probably opened by persons unknown to se... See more

Rated 4 out of 5 stars

Great products and a lot of stock. fast delivery and would have given five stars, but delivery cost was quite high and limited options to select. some sort of cost reduction there and I would give... See more

Rated 5 out of 5 stars

I ordered the hob knobs ,the same shape as the ones I have,but they looked like mushrooms ,must have been older model or something else,there was no problem in sending back thanks for trying

Rated 2 out of 5 stars

I ordered a switch (for a dyson vac) and waited and waited. They told me it would be 3 weeks. At 5 weeks I contacted them by email and was advised (by email, very quickly) that my order had been canc... See more

Company replied

Rated 5 out of 5 stars

I cannot fault the service that Partmaster provide. They reply to any questions I have raised immediately and they go above and beyond to ensure that the items I ordered are delivered speedily. I woul... See more

Rated 4 out of 5 stars

Thankyou for your reply here Partmaster I really appreciate it. Please would it be possible for me to re-order the fridge door replacement from you, as I still very much need the replacement ? Wi... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

About Partmaster.co.uk

Written by the company

Partmaster.co.uk is a well established business within Curry's Limited, home to the famous brands Dixons, Curry's Digital, Curry's, PC World, Knowhow and many more international brands too.

When you need a spare part quickly you can choose a fast next day delivery service.

When placing an order you can rely on a 100% safe & secure website for total peace of mind.

For more information visit the website now at www.partmaster.co.uk.

Our live chat is available between 9am to 6pm Monday to Friday, 9am to 4pm Saturday, 11am-3pm Sunday or you can visit Contact Us for alternative options.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

34K reviews

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Rated 1 out of 5 stars
Partmaster.co.uk logo

Reply from Partmaster.co.uk

Dear Customer,

Thank you for your review.

We are sorry to hear of the issues experienced.

It appears the incorrect company has been reviewed as the order you were invited to review relates to a purchase for a freezer drawer which was despatched to you on 21/01/2026. The courier tracking shows this was delivered on 22/02/2026 with an image of delivery.

Kind regards,
Partmaster Customer Support

Rated 1 out of 5 stars

wrong part sent out.

January 21, 2026
Partmaster.co.uk logo

Reply from Partmaster.co.uk

Dear Paul,

Thank you for your review.

We are sorry to hear of the issues experienced.

At Partmaster we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.

Your comments have been passed to the relevant department and it is something we are to investigate internally.

Please accept our apologies for the inconvenience caused.

Kind regards,
Partmaster Customer Support

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