Personal Creations Reviews 86,772

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and great designs of the products. Consumers appreciate the careful and festive packaging, as well as the adorable free tiny gifts included with their orders. Many reviewers highlight the quick and helpful responses to questions and the very quick delivery service. People also express satisfaction with the order process, noting that items arrive right on time with regular updates and confirmation photos. The personalized aspect of the products is particularly loved, with many customers mentioning how much their family and friends cherish these custom gifts. While opinions on price vary, the consensus is that the product and delivery service are excellent.

Based on these reviews

Rated 5 out of 5 stars

My first time shopping w/ Personal Creations was a good one.. highly recommend Very quick & helpful response to questions… very quick delivery…great/safe packaging especially for breakable items…Pl... See more

Rated 5 out of 5 stars

I had a great experience with this delivery. The items arrived right on time, and even though I was sitting far away, I kept receiving regular updates about the package. When it was dropped off at the... See more

Rated 5 out of 5 stars

I only review items that exceed my expectations, or that disappoint. Personal Creations FAR exceeded my expectations and my Aunt actually cried when she opened her gifts. We ordered the kitchen towel... See more

Rated 5 out of 5 stars

My daughter, husband, and children absolutely loved the personalized doormat entitled The Scott Family Rocks with their names! Wonderful quality and they didn’t even want to place it outside since it’... See more

Rated 4 out of 5 stars

My canvas turned out great. It looked exactly as the website presented it during my creation and it was reasonably priced. The reason I gave it 4 stars is simply because the photos came out a little p... See more

Rated 5 out of 5 stars

I’ve made several purchases over the years and I have been a happy customer. Custom gifts are very much loved and cherished. I have gifted most of my purchases and most will asks where I made my purch... See more

Rated 5 out of 5 stars

I ordered tiny bird cages to replicate my Grandmother's handmade mistletoe ornaments from the 1950's that were recently destroyed by my new dog. These are even smaller than I expected, which makes the... See more

Rated 5 out of 5 stars

My family had 3 weeks to turn a completely empty house into a furnish home …. With no room For not meeting deadline . Nicole was most instrumental in performing and attaining the measurable... See more

Rated 5 out of 5 stars

I absolutely love my mugs. The turn-around between ordering and receipt was shorter than anticipated. Each was securely packaged. They are attractive and perfectly done! The price was very reasonable.... See more

Rated 5 out of 5 stars

I love Personal Creations and the quality &large selection of gifts to choose from. However "I" made a big mistake when I ordered a personalized picture frame to welcome a new grandbaby, I put the wro... See more

Rated 5 out of 5 stars

Quick delivery 🚚 My canvas and frame are made with quality products both canvas and frame I will purchase from Personal Creations again for sure They make beautiful and unique gifts or just som... See more

Rated 5 out of 5 stars

I've been shopping from Personal Creations for 15+ years. I've never been disappointed in any products I purchased. I have ordered my different items over the years.....stockings, stuffies, blankets... See more

Rated 5 out of 5 stars

Easy ordering process. Ordered 4 customized beach towels. Colors are vibrant, oversized option is a plus for pool & beach use. Gifted 2 so far & our grandson loved his. Next birthday is coming up s... See more

Rated 5 out of 5 stars

I ordered two personalized coffee cups for my daughter and son-in-law for Christmas. I was totally surprised!! They came together in one box all bubble wrapped and completely protected. They both love... See more

Rated 5 out of 5 stars

We ordered 6 personalized beach towels and they came early and exactly as ordered. They are excellent quality, soft, thick and beautiful. They also wash and dry perfectly. Note, because of the thic... See more

Rated 5 out of 5 stars

It was a kick to find your products on social media. Just in time for the holidays, it's a neat, personalized gift for my friend who, when asked how she takes her coffee, responds, "Seriously. Very... See more

Rated 5 out of 5 stars

I'm always very happy with the ornaments I've purchased from Personal Creations! I buy an ornament for my grandchildren every year from their 1st Christmas until they're 21 yrs old. When they leave h... See more

Rated 5 out of 5 stars

Personal creations are exactly what your company creates. I ❤️ all of my personal creations and so do all of my friends. Personalizing things truly makes them more precious. Kids love seeing their nam... See more

Rated 3 out of 5 stars

It was beautiful work except for centering & such… one of ornaments the hole was poked through someone’s eye… makes no sense why didnt just scoot hole over a bit. Other ornament…..centered & had the... See more

Company replied

Rated 1 out of 5 stars

I ordered a license plate collage thing with my and my girlfriend’s initials. It was sent from China, poorly made and not real license plates, the colors weren’t even accurate (pink numbers on a Penns... See more

Company replied

Rated 2 out of 5 stars

Ordered nearly 10 days ago. The tracking hasn’t updated in this time. I contacted the company who said this is normal, I know it’s not. I ordered this gift 2 weeks before I needed it for a birthday gi... See more

Company replied

Rated 3 out of 5 stars

I ordered a personalized tumbler & the Production Dept cut off part of the head of the photo I submitted. There's obviously a lack of quality control. When I complained & asked for a refund they initi... See more

Company replied

Rated 3 out of 5 stars

I find it frustrating that a gift bag is available as an add on but you're not told upfront that they may split up your order. The gift bag and half the order shipped separately from the other half an... See more

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Rated 1 out of 5 stars

Disappointed in quality of products. Ordered a mug with black & grey writing & colors look like an ugly green. Ordered dish towels with a picture from my mom’s old cookbook & the towel feels more lik... See more

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Rated 4 out of 5 stars

The speed of completion was excellent however I was mistaken impression i could order 2 cups each with different names at the same time.one for each of my twin daughters The first name being in blue... See more

Rated 1 out of 5 stars

Company Indicated shipping to be 3.99 with upgrade options for faster delivery. I selected standard (3.99) and it went to payment. I processed payment info and there was NO review before finalizing or... See more

Company replied

Rated 3 out of 5 stars

12/15/25 Basic photo that is adhered to a heavy non-descript, mildly impressive, what appears to be, thick leaded glass. Previously I used a more expensive photo service. It also provided better qu... See more

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Rated 1 out of 5 stars

I have four granddaughters. I have been ordering Dolls, Christmas stockings, Easter baskets, blankets... since 2014. We have had a lull in the baby department but now, my youngest son's wife is due wi... See more

Company replied

Rated 5 out of 5 stars

Easy to access the AP and ordered online. True to picture and received my items in a timely manner. I have ordered additional Christmas stockings through the years, as we add new Grandchildren. Each... See more

Rated 1 out of 5 stars

Second delivery to a new address was sent to original address. Both items have now been stolen. As I see it, your company owes me a credit for a free personalized mug. Nice way for you to make money w... See more

Company replied

Rated 3 out of 5 stars

I bought a doll from you a few years ago and thought I was getting the same doll now-however, she is so much smaller and cost me the same as before. So, I was a little disappointed when the engraved d... See more

Company replied

Rated 5 out of 5 stars

I absolutely love our personalized holiday stockings. I bought our first set of stockings 28 years ago when we had our first child. I have purchased more as our family grew. Great long lasting quality... See more

Rated 5 out of 5 stars

We ordered a personalized ornament Product arrived quickly and was perfect. We order a new one each year and it’s our favorite part of decorating our Christmas tree, unwrapping the ones from years pas... See more

Rated 1 out of 5 stars

Not really sure what this company are doing. Advised it was "shipped" on 21/9. On 30/9 still not been received by Courier (as per tracking) Told I can't complain until it's passed the expected de... See more

Company replied

Rated 3 out of 5 stars

Individual items do not indicate additional shipping charges will be applied. Shipping charges are high, esp when most companies offer free shipping over a specified dollar amount. Expedited Shippin... See more

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Rated 3 out of 5 stars

Bought the 12.5 inch tall initial monogrammed orange pumpkin. It is heavy and nicely made and monogrammed. The light is bright at night but lithium batteries only last 6 days even when 6 hr timer is s... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! Personal creations offers unique gift ideas for any occasion, any age. They make a quality product delivered quickly and at a very good price for personalized gifts with reasona... See more

Rated 5 out of 5 stars

Each stocking is absolutely adorable! They make such a colorful, playful addition to our mantle! We were shocked at how quickly we received them as each one had our names embroidered on them. Will... See more

Rated 4 out of 5 stars

Needed a gift for my granddaughter’s first communion. PC had quite a few options; I ended up selecting the keepsake jewelry box. Thankfully there was a percentage off discount, since the original pr... See more

Rated 3 out of 5 stars

It’s too expensive, the heart is ok size the picture is clear but even on sale I think it’s too pricy. I don’t see myself ordering from here again with those prices plus they charged me like 11$ regul... See more

Company replied

Rated 2 out of 5 stars

I did a virtual chat last week regarding the personalized stitching on the hooded towel. It is barely visible. I was told a request was being submitted for a new towel with personalization that could... See more

Company replied

Rated 5 out of 5 stars

This was a gift from my mom that I received from my high school graduation. Now, instead of having all those special memories in one or two or even three places, they're all in one spot and labeled ap... See more

Rated 5 out of 5 stars

By far the most beautiful photo collage i have seen, I bought my GF two diff kinds! I got her one for our 1 year anniversary and then another for her grandmas passing. She displays them in her home a... See more


Company details

  1. Events & Entertainment

Written by the company

Celebrate any occasion with personalized gifts from Personal Creations! Find unique gifts as well as gift ideas for everyone on your list. Personal Creations, your source for personalized gifts and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87K reviews

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Rated 5 out of 5 stars

BEARS

It is Adorable. I haven't given it to them yet but I'm quite sure they will love it.

February 6, 2026
Rated 5 out of 5 stars

Made Wife Happy

I had a great experience and my wife loved her gift...ahe was so surprised and really happy im glad I could get her to smile so big with the product...thank yall

February 3, 2026
Rated 5 out of 5 stars

Excellent quality

Excellent quality
Loved that I could personalize this item. Colors/Font etc
Delivery time was excellent!

February 9, 2026
Rated 5 out of 5 stars

Great product, quality work, fast shipping

My order shipped very fast, and at Christmas time no less. The product arrived in excellent condition, well packaged, and the personalization was perfect and gorgeous, adding such a special touch to my gift. It's an adorable item that has become my niece's favorite toy.

December 16, 2025
Rated 5 out of 5 stars

The person I sent the gift to had no…


The person I sent the gift to had no clue who sent her the gift. I am requesting a refund for $3.99 plus tax Your shipping charges are very deceitful. I understood I was paying $7.99 to have it shipped. When all was said and done it cost me $25. If I had known the cost of shipping I never would have paid for a card that was never recieved or the bag.
My friend did like the gift.

February 3, 2026
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this delivery. The items arrived right on time, and even though I was sitting far away, I kept receiving regular updates about the package. When it was dropped off at the front porch, they even sent a photo for confirmation, which gave me peace of mind. Very reliable and professional service!

February 11, 2026
Rated 2 out of 5 stars

Too hard to place the order

Too hard to place the order

February 7, 2026
Personal Creations logo

Reply from Personal Creations

We're sorry to hear about any issues you've experienced with navigating our site and appreciate your review. We do our best to make the order process streamlined and accessible - but understand that there's always room for improvement as we continue to grow. We always have our live chat available for assistance, as well as our customer service phone line. We're happy to answer any questions you've had about the order process, or any order concerns, and invite you to email us at [email protected] for assistance. Thank you!

Rated 4 out of 5 stars

My canvas turned out great

My canvas turned out great. It looked exactly as the website presented it during my creation and it was reasonably priced. The reason I gave it 4 stars is simply because the photos came out a little pixelated even though they were high quality photos. Regardless, they look great and I would definitely buy from this site again.

February 2, 2026
Rated 2 out of 5 stars

I was pretty disappointed to see that…

I was pretty disappointed to see that the personalized letters were just stickers and not actually embroidered. For $75 should have been!

February 7, 2026
Personal Creations logo

Reply from Personal Creations

Hello, thanks for your feedback. We're very sorry to hear that the personalization didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve the quality of our products. Feel free to contact us at [email protected] for any further comments or concerns - our team will be happy to assist. Thanks again!

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