Pockit Reviews 20,835

On the whole it's a good service, it does what it says. Some of the charges can be annoying, particularly the monthly charge which is taken at an inconvenient time of the month for me personally a... See more

Quick and simple to create an account which is a big bonus. I blocked my card because I typed right number wrong place, It was sorted in just a day which was fantastic. I really like that I'm able to... See more

It’s great for everyday banking, I like that I can get earlier payments, the only problem I have is that everything has to be done by email, you can’t speak to someone on the phone, minor issues can t... See more

Further to my previous review, I am happy to report that the payment has been sorted and a resolution found. Thanks to the great efforts of Mallory, in the Complaints Department, the money has been re... See more

Using Pockit services, I had a glitch with my account balance, when activating my first new physical card. Talking with Pockit support through their chat feature, the support ticket needed further ass... See more

Hi my name Courtney hughes I should be able get £100 by now the last person I spoken to said I will on 27th November I sent email has well please respond thank you is there any way you can add that £... See more

Good for what it is. I'm not using this service to build credit or borrow money, so I can't speak to that experience. As a simple prepaid card, however, it is perfect and effectively pays for itself (... See more

Pockit surprised me, honestly. While the big banks love wasting your time with endless hoops and pointless “checks,” Pockit just works. Simple setup, clear layout, and none of the irritating rub... See more

It’s good and simple to use, the basics are clear but unfortunately u have to pay for things like withdrawals and sending money and other stuff. The advance is quite good too but how much is subject t... See more

Took me less than 2 minutes to open the account, have the new card added to Google pay wallet and had all my account information. That's right, you heard correctly, less than 2 minutes, and the best... See more

I have been Pockit's Customer for many years,from it's initial stage.When people have doubt about it's credibility,I always thought how user friendly it is, sophisticated,technologically sound app.I... See more

There is plenty of ways to add money to my account in any circumstance & also have great features like credit building etc. Iam overall more than happy with banking with pockit & have told many of my... See more

Ava from Pockit was an amazing help. She rectified my concern with fraudulent activity on my account, funds were returned speedily. Also my new card was despatched quickly and activated. Thank you Ava... See more

Hi I paid two payments of £50 literally few days after I took advance out I should be able get £100 now is they anyway you can sort it out and put the other £50 cos it should been £100? I don't what l... See more

I was honestly ready to give up on the app after running into an issue that was completely my fault, but the support agent who helped me completely changed my mind. She was patient, kind, and incredi... See more

absolutely awful. I have no access to my funds as my account is under review. Sent all relevant documents and received an email to say my account is restricted for 8 working days but can still use car... See more

I've recently joined pockit . Within a week my account has been put under review ..I now can't get my son's child benefit money as they have declined it every time I email I get some bullshit email ba... See more

Hi my names keemay I opened this bank because I needed something quick I ended up selling a gaming account which £600 got sent into my account they restricted my account they asked for proof of paym... See more

I recently opened a Pockit account and all was going well until I closed the account completely forgetting I had a £200 due. A week later Pockit emailed stating they’ve got the funds and will return... See more

I’m extremely disappointed with Pockit. After issues with my account, I’m still waiting on £2,700 that should have been returned to me. Customer service has been slow and unhelpful, and it feels lik... See more

Apps terrible. Sign up takes several days so any review you see saying instant is lying. Any review saying they received their card the next day -also lying lol. No customer service. Also, look a... See more

Still without access to my account and MY money. All relevant documents been uploaded and many emails sent yet heard nothing back. Have taken this further. Awful company. Do not bank with these peopl... See more

Pockit have now had my account in restricted access for nearly 2 months. Holding onto nearly £4k of my money. And keep responding to my emails with computer generated responses.. Of which always... See more

Froze my account after just opening as my Nan out in some money for my son school trip and she did shopping actually disgusting been left with nothing after proving where funds came from need to fee... See more

554145939 I'm a disabled vulnerable customer this is my only means of a bank account they restricted my account on 19th of December and still haven't finished this. This is my only means of bank ca... See more

An account from this provider has been fraudulently opened in my name and is affecting my credit rating. The company fobbed me off with an AI agent at first before admitting this was the case, they... See more

Quick easy download, fast access to advance payment,advamce payment says pay now be eligible for more,you pay the £50 advance off then they off you another £50 one for £4.99 to build credit trust they... See more

Where do I start.. Blacked 2 incoming payments declined and withheld them. Asked for proof o”source” provided immediately Number of Emails back and forth and no reply automatic response. Lea... See more

Absolutely rubbish they decline payments keep your account under review for days or weeks they have no customer service apart from one person on message us called Lisa that is no help what so ever. Th... See more

Awful company ! Stay away unless you want to be scammed. Withholding my funds 8 days even after all proof has been sent. Over 100 emails and I am being completely ignored. Raised a complaint... See more

They’ve blocked my account from receiving my DwP payments which as been declined and now I’m sitting here with no access to my money and can’t even afford food or electricity, I have emailed 3 tim... See more

Accounts being restricted, uploaded required documents within 10 minutes. Still no reply. Withheld my funds just like all the other reviews say. Me and my family are now without. Absolutely... See more

My account has been frozen for days !! I’ve sent all documentation what has been asked for and I can’t access my funds and I have 2 small children to care for one of which has disability’s !! Been... See more

very poor service restricted my account first time my benifits went in, tried tranfering 50pounds sercurty aler. Left me with zero no live chat option disappeared no contact number.. VERY POOR SERVICE... See more

Please avoid at all costs! Just an update almost two weeks after my money had been stolen from pockit. They requested additional information from me after declining my salary and despite submitting... See more

Absolutely appalling bank, my partners account is under review, he can't send money to our other account for bills which have already gone out and left us in an unplanned overdraft which is accumulati... See more

I chose Pockit as an alternative account whilst selecting to take the 'Advance' option. The £4.99 fee was paid, emails received confirming the advance was on it's way. The advertised 2 hour process... See more

Constantly redirected to email or contact number.jumping from one page app message email which ever pops up instead of just been logged in.after logging in with password.back and forwarding isn't work... See more

Unable to access my account tried 3 different devices and keep getting the same message (ACCESS DENIED. THIS DEVICE HAS BEEN FLAGGED FOR SECURITY REASONS. PLEASE CONTACT SUPPORT) which i have done b... See more

Noticed Pockit won’t reply to negative comments. Won’t update regarding withheld payments. This has now been ongoing 8 days and guess what no update. But reply’s back to positive comments. This... See more