Roastar Reviews 352

We've worked with Roastar for 4 or 5 years now and they've always been wonderful to work with. Their website is Intuitive and whenever issues have come up they've been great at getting us taken ca... See more

Roastar provided exceptional products and customer service support. Ana Adamski is my sales rep and she is very professional, knowledgeable, and warm. She went above and beyond to assist me with findi... See more

Great customer service! I made a mistake on my order and immediately emailed them and left a voice message. They responded very quickly the next morning and were able to help with refunding the acc... See more

First of all I wanted to say Kudos to miss Katrina&staff for going Above&Beyond Professionalism with the help and Support to get my Spice baggies printed for me!!🥳🤗🔥I am Eternally Grateful&they hav... See more

Roastar is my go-to company for the highest quality coffee bags. As a central part of our coffee company's branding, our bags need to look great and Roastar doesn't disappoint. They look fabulous an... See more

Excellent Customer Service! I can't stress enough how much of a pleasure it was working with Katrina (Rep) and Eric (Design)! They helped us navigate a few prototypes and gave us suggestions on how be... See more

I am the owner of superchickenman-Miss Katrina Cliver has been my Hero from Day One!!💃👏her Superduper Service and Expertise with my packaging issues&questions were Amazing,and she went Above& Beyond... See more

Always high quality, and pretty fast service. Incredible customer service as well. Only gripe is the minimums for stand up pouches. We’d really love to drop some flavors/collabs but we don’t want... See more

Great support and great products!! Generous Coffee has worked with Roastar for a couple years now and we're always wow'd by each project. Throughout the whole process they offer us exceptional support... See more

I had a great experience with Roastar I found the design lab to be very helpful, fun, and easy to use. I would like the ability to save and or make templates in the design lab so when making several b... See more

Adrienne Dallman came through once again in assisting me in placing an order for the Jolts for Colts 6OZ bag. I have not yet received the bags, but assume they will be the same quality as I ordered i... See more

Customer Service is great! I've been using them off and on and they have totally improved their customer service and streamlined their process. You get the products much faster (than a few years ago... See more

We have been using Roastar bags for our snack and cooking mixes for several years. The quality of their products is excellent, and they've always been very responsive and helpful when we've had questi... See more

I had a question when placing the order for my Jolts for Colts custom 12OZ coffee bag. I received a quick response time from Adrienne Dallman who was able to answer my questions and review my order.... See more

Ordering was easy and Eric in prepress was easy to work with and fixed up my master piece . Katrina in customer service was knowledgeable and answered all my questions and concerns . I am honored to b... See more

Working with Katrina is such a blessing to us and our business. If we have a hiccup she’s there .. everything is completed with such professional finesse!!Easy to talk with, and she welcomes laugh... See more

Their response to my question was prompt. The website was easy to use, including uploading my label images. Delivery was quick, even earlier than promised. And the product looked great! My experience... See more

The Roastar Team is professional, organized, and goes above and beyond to serve their customers! They make it easy to work with, run a great operation, know and stick to their timelines, and deliver a... See more

The Roastar Team was super responsive with timely follow up and even created mock-ups for us. Sample proofs looked great and were ready early which made ordering easy. Pricing was a no-brainer!

As far as reputable company, it's as good as it gets. The reason for my 4 star review is that it didn't save my work well. I designed my coffee bag, with lots of layers. I took reviewed it and took... See more

Great experience ordering with Roastar and in general. Ashley Kreger is very attentive and understanding, and Ashley Thiel has great detail and follow-up. The pre-press team has also been very fast an... See more

Ashley Thiel was incredibly helpful throughout — patient, directive, and kind. I'm very happy to be working with her and plan to be communicating with her for a long time to come.

Roastar customer service was incredible. they guide me thru the entire process and i was able to have a better design for my packaging... we are super excited to have my order here with us!

Amanda is always attentive and helpful. Nothing is too big or small for her to handle. She makes the Roastar experience even more amazing!

Always an amazing experience with Roastar. They have been working with our small biz for years. They are quick to respond to any questions and their team is so helpful. We owe a lot of our success wit... See more

We have been using Roastar for our tea packaging since 2021 and their bags are always great quality, reliable, and quick. Also the customer service is amazing, thank you again Katrina for answering ou... See more

I received some defected bags on my previous order I sent an email .it was never answered .I asked for a simple change of a color red to yellow and the lady would just make it very impossible to work.... See more

I got a coffee can with my logo, and it arrived super fast—and it looks amazing! I’ll be ordering more products from this company soon. Thanks again for doing such a great job!

WOW!! Roastar is top-notch!! The standup coffee bags we ordered were exactly how the design lab looked online and the quality is better than expected!!

Amanda was wonderful to work with. Very responsive and helpful. It was also obvious the internal teams she works with were helpful too. Great company!

We've had lots of changes and delays on our end but she went above and beyond for a few orders now. I highly recommend Roastar. They are very professional and we've been happy with all our orders.

I've been purchasing pouches from Roastar for a while now, and I couldn't be happier with their products and services. The entire process, from ordering to receiving the pouches, has been seamles... See more

Our coffee company , Aroma of the Andes, has been using Roastar for 12 years. Great product and service. Some of the bags are taken to our coffee farm in Colombia, South America and the folks love t... See more

My CSR, Katrina, is a gem! She patiently walked through my 2nd round of ordering and was thorough about how things work. She is an incredible asset to Roastar. Bravo!

Katrina and the tech team were so patient with me. My business is my livelihood and they took designing the bags as seriously as I do. I love the finished product!

Roastar employee's are ALWAYS extremely helpful, friendly, and profession! I have delt with Stephanie, and Nick, they are incredible.

Easy, fast, and customer service replied very quickly to any questions. Mockup bag arrived quickly, with a really nice presentation. The whole process was easy!

Super easy to reorder on the site. Quick response on communication. They shipped proofs overnight as soon as I ordered and I was able to review and reorder in no time at all. Thank you Roastar

We have placed several orders recently that provided for both an excellent experience and outcome. However, this most recent order was very disappointing. I understand the policy of no changes o... See more

I have been working with Amanda Davison for many years, and the service we receive from her is always outstanding.

This has been one of the best and most seamless processes when it comes to ordering that I have ever experienced.

Love the options and capability! Made custom coffee for my office and it's a hit!

Amanda always answers my questions quickly and thoroughly. She's extremely knowledgeable and super easy to work with.

Great product with a robust self service website. fast turn around times and fair prices. Couldn't ask for a better option.

Ordered a coffee can with my logo, and received on a fast turn around. Coffee can with my logo turned out Great!!! Will be purchasing more products in the near future with this company.... See more

The tin is a gift for my daughter and son in law’s anniversary. It’s exactly as expected and really cute! I’m sure they’ll love it! The free stickers were adorable too!! Thank you!

I always receive the best service from Roastar - my rep is amazing! Communication is great and my order is always on time.

These folks get in and help, assist, answer questions, fix issues, follow up.......

Our coffee bags always come out fantastic! Our customers rave about the quality and design!

I've been working with Roastar for almost 4 years now. They've always been great to work with! My rep Katrina is alway there to help if needed!