See Tickets by Eventim Reviews 115,470

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the easy-to-use interface and seamless processes, particularly highlighting the straightforward ticket purchasing and registration. Consumers also value the efficient support from venue staff. Many reviewers mentioned that the whole process, including adding ticket protection, was seamless and quick. However, some people have expressed mixed feelings about the website's performance and certain aspects of the booking process. Some reviewers found the site slow, while others had issues with the password reset process and the inability to select specific seats from a seating plan. A few users also mentioned difficulties with the date of birth input and the lack of an option for physical tickets.

Based on these reviews

Rated 4 out of 5 stars

A really good show . Great support from venue staff . Good clean toilet facilities. Only downside it was a sit down only show having to fight the urge to dance along was a shame many other men... See more

Rated 5 out of 5 stars

Easy to register & even easier to find & book the tickets for the gig I wanted. Took less that 5 minutes from downloading the app to buying my tickets & sending them to my digital wallet. Well done... See more

Rated 5 out of 5 stars

Have paid for tickets for the upcoming gig by Midge ure at Birmingham Symphony Hall in May 2026. The whole process was made very easy but there was not much in the way of choice in seating..Like all g... See more

Rated 5 out of 5 stars

Was easy to get into order tickets - no prolonged waiting room, queue then buy tickets ( if there’s any left!) like other ticket websites! Time once in basket to complete the transaction. Totally reco... See more

Rated 4 out of 5 stars

The ticket-buying experience is great, if you know what you're looking for. If you try to use the search function to search by locality or genre then you get a very muddled set of results, which mak... See more

Rated 4 out of 5 stars

The systems appeared to handle 20,000 people booking a ticket. The continual "cacha" requests to deter bots, deterred me, nearly running out of tickets held time. Then there was an announcement that a... See more

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Rated 3 out of 5 stars

I don't know if it was an Eventim problem or not, but I didn't see any option to choose where you sat for the concert. I chose 'best available' but, as the friend I am going with is on the small side,... See more

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Rated 5 out of 5 stars

Very quick and effortless. Appeared better system than other websites. No got tickets which will come later hopefully but re website and purchase, couldn't fault apart from would be nice to see a pic... See more

Rated 5 out of 5 stars

My friend and I both purchased tickets for the same event(unknowingly) and I contacted the company to see if we could obtain a refund for one of the transactions-a lovely lady called Chloe helped wi... See more

Rated 3 out of 5 stars

See tickets/ eventim , change password because of ‘new’ process. Who exactly am I dealing with? Why are you making things any more complicated? Also a £20 ticket adds on £5 charges ( 3 in no, fulfilme... See more

Rated 5 out of 5 stars

Used this site many times. Simple interface and tickets sent by email immediately. Requires the buyer to input the CVC code which is good security as there some ticket sites where card details ar... See more

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Rated 3 out of 5 stars

The site is quite slow. Requiring an account put me off a bit. Poor form execution - address wasn't a "required" field but indeed was required. Why do you need my mobile number?

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Rated 5 out of 5 stars

Seems I've used SEE before as I had an existing account. I guess this is possible. Used again to purchase Pre-sale tickets for Pet Shop Boys in Warwickshire in August 2025 - whole process, including a... See more

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Rated 3 out of 5 stars

The seat I wanted to book was not shown as unavailable in the seating plan. Several times I close a seat but after I came to pay I got the message the seat was no longer available. Usually already pur... See more

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Rated 4 out of 5 stars

Easy to buy tickets with great seating plans. Not sure why there is an additional cost to send by email, postage yes email no as surely the technology has paid for itself by now.

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Rated 4 out of 5 stars

Ticket bought on the day of the concert. immediate receipt of a paper copy by email. no problem getting in to the concert My only issue is that it only allowed you to add it to an apple wallet. I r... See more

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Rated 4 out of 5 stars

Easy access and straight into purchase cycle. Fairly advertised and no hidden extras that you don't want. Sufficient time with security code checking. Sadly now have to wait 12 mths for event, but... See more

Rated 5 out of 5 stars

Fortunately got the standing Prodigy tickets I wanted thanks to receiving the automated reminder just before the tickets went on sale. Had a short wait and boom tickets bagged. Thanks for you'r... See more

Rated 5 out of 5 stars

Remember to sign in or register before attempting to purchase tickets, you're on a time limit! Process was smooth, liked the fact you weren't scrolling through loads of options. Clear info. I would h... See more

Rated 4 out of 5 stars

All in all a relatively straight forward process. No system crashes, no “dynamic pricing” or other shenanigans. Queue time was reasonable, 5 minutes at most. Other ticketing sites, no names given, co... See more

Rated 5 out of 5 stars

It is quite hard to write a review as I only used the APP to order my tickets, however I got my ticket quickly without any fuss. When asked my DOB I would have preferred a drop down date list as I ha... See more

Rated 5 out of 5 stars

Easy to use booking page, gives you plenty of time to choose tickets, choose seats, pay and complete your transaction. Holds the tickets for you while you enter details. Paying is easy, bit painful... See more

Rated 4 out of 5 stars

Generally easy to book my tickets. One area you could improve though is how the customer enters their date of birth. The menu starts with the current month and the customer has to navigate back throug... See more

Rated 4 out of 5 stars

It was simple and quick to book tickets. Only thing I would suggest is you make tickets suitable to add to one's mobile payment wallet, as apparently at this stage they are not (I found no way to add... See more

Company replied

Rated 3 out of 5 stars

Can't book with Firefox. It works for some pages, but eventually before the final transaction it says that suspicious activity is detected, so I have to restart the purchase. I'm using the latest vers... See more

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Rated 5 out of 5 stars

The Magic Circle event was absolutely mind-blowing. Four incredibly talented magicians performed, each showcasing exceptional skill. During the breaks, short guided tours were offered- informati... See more

Rated 5 out of 5 stars

Bought a couple of tickets online via See Tickets to see the Conner Selby Band at the Eel Pie Club in Twickenham for 21st August. The whole process was first class, clean, easy-to-use booking and p... See more

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Rated 4 out of 5 stars

it's a very low bar but they are so much better than Ticketmaster. Waiting for tickets for big events is just one queue and not the waiting room, lobby then queue pish that the other site has. Still... See more

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Rated 5 out of 5 stars

So much better than Ticketmaster who put you in a queue and then when you finally get through all the tickets have sold!!! But miraculously, the only ones that are available are at a totality ridicul... See more

Rated 5 out of 5 stars

We were nervous about getting tickets for MCR when they became available. Did not want to face my daughter if I failed to get them. Five of us tried while on a conference call, them using TM and me... See more

Rated 4 out of 5 stars

Often buy my gig tickets through this site. It's a straightforward process and the tickets are usually sent over in an email for me to download or display on my phone screen. Would definitely recommen... See more

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Rated 5 out of 5 stars

I was really nervous about trying to book Take That tickets this morning as the last few times trying to get tickets for popular events have been a nightmare. Today's experience with See Tickets howev... See more

Rated 4 out of 5 stars

Booked tickets for Take That. Short time in 'waiting room' prices transparent/unchanging & small booking fee. Would have been 5 stars if could have seen seating plan and used that to book seats... App... See more

Rated 4 out of 5 stars

Generally OK, but annoying that if you omit one field - in my case phone number - you then have to re-enter all your payment details again. Frustrating when you've done it once already and are concern... See more

Rated 5 out of 5 stars

As one of the main genuine ticket sellers in the UK, See Tickets are entirely trustworthy. From the initial search for what you want right through to purchasing the ticket they make the whole process... See more

Rated 5 out of 5 stars

Clear simple guidance, especially useful when you’re as I.T literate as a cat flap. Shocked myself when I managed to successfully download the tickets. Such a useful tip about transporting tickets to... See more

Rated 5 out of 5 stars

I accidentally bought 3 tickets for a concert when I only needed one. Although there was no way to prove the accident and according to their policy they do not refund, I explained my situation (my cat... See more

Rated 5 out of 5 stars

Spent over an hour on 25/9 trying to get tickets in the presale on another website. It was useless and very stressful as the site was hard to navigate and understand. See Tickets the next morning for... See more

Rated 5 out of 5 stars

I’ve always had a really good experience booking with C Tickets. They are a very professional company and the whole process is smooth, clear, and reassuring from start to finish. Every time I make a... See more

Rated 5 out of 5 stars

I have used See Tickets for years with no problem. I went to a show on Sunday that I had booked months ago, and didn't realise that it was a physical ticket only event and that I hadn't received t... See more

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Rated 5 out of 5 stars

Bought MCR tickets and the process was the easiest ticket buying experience I've ever had. The tickets were high demand so I joined the waiting room 15 minutes early and was in the queue and had m... See more

Rated 1 out of 5 stars

The website was glitchy so my order ended up going through twice. The 'customer service' section just makes it really difficult to actually contact anyone. Eventim have been kind enough to reply to... See more

Company replied

Rated 4 out of 5 stars

The ticketing process is fine. The search functionality is fine. The fee charging structure is more complex than it needs to be. My main issue that will always prevent a 5 star rating is that you cant... See more

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Rated 3 out of 5 stars

The site was easy enough to navigate but once you’ve selected your choice of seat, it doesn’t give you long enough to; check with your friend that the dates ok, register as a new guest and then get t... See more

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Rated 4 out of 5 stars

Eventually managed to book my tickets but not without overcoming a few hiccups, the site required my phone number but I live abroad and won't be taking my phone with me, I also didn't want the tick... See more

Rated 3 out of 5 stars

The timer countdown ran out because my bank took over a minute to supply a security code, so had to start all over again nearly didn't bother but it's a group that I have followed since the 1970s so n... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to get through and the queue waiting system seemed to work well. My only comment is that it would be helpful to be able to choose seats rather than have them randomly alloca... See more


Company details

  1. Event Ticket Seller
  2. Event Technology Service

Written by the company

See Tickets by EVENTIM successfully sell and deliver over 20 million tickets per year to a wide range of events across the UK. They operate as the official box office for a large number of concerts, theatrical venues and festivals including Glastonbury, SJM Concerts and many more. Over 99.95% of these tickets are delivered well ahead of the event, however See Tickets are not always in control of the delivery timescale for all events. If you have a complaint or a query relating to a specific order please email: [email protected]


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115K reviews

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Rated 1 out of 5 stars

Fulfilment fee and other charges

You charge not only a booking fee (acceptable) and a processing fee (not acceptable) but also a FULFILMENT FEE for my ticket to be collected on the door despite the fact there is NO TICKET – it's a gig at a pub, they just have a list of names on the door. You also demand an extra 50p if I want you to send a confirmation text – most companies regard it as normal to send texts for free to confirm and update orders.

February 11, 2026
Rated 4 out of 5 stars

Easy to use

Easy to use, but it's a shame there's so many added costs, when it's all done on line!

February 11, 2026
Rated 3 out of 5 stars

well you clearly have to be young to…

well you clearly have to be young to book tickets as the site firstly wouldnt let me book my seats then they disappeared and I must have logged in three times and then I had 3 mins to pay and what a nightmare that was

February 11, 2026
Rated 3 out of 5 stars

Unnecessary additional bits and pieces

I only wanted to order tickets for one specific event. But Eventim / See Tickets required me to 'create an account'. Why? I don't need yet another online account cluttering up my records. And I find the industry practice of charging customers for the 'privilege' for ordering online - when it's the ONLY way to order, when all the 'work' is done electronically...AND a 'booking fee' (for what?) is extremely annoying. Also for this particular event there was no discount offered for senior (e.g. over 65 yo) customers, nor for those who were paying guests staying at Portmeirion at the time.

February 11, 2026
Rated 1 out of 5 stars

More time to book and more ticket information needed

There were several tiers of tickets and no information available to describe the difference between them. For example VIP tickets: where are they located? What’s included ?
Accessible tickets: 10 minute countdown stopwatch is really unhelpful when booking accessible tickets. Firstly you are only allowing the same time someone without additional needs has and there are several more steps to this type of booking including uploading of documents that are not necessarily immediately available. Very stressful.

February 11, 2026

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