Tecnosell Reviews 31,196

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered, the smartphone was shipped the next day, and it arrived from Naples to Breda in the Netherlands the day after tomorrow morning! Record-breaking fast delivery DHL express, I must admit. The... See more

Rated 5 out of 5 stars

Everything as described. As promised in the shopping cart, the item was shipped within 2 business days. I received the phone in 5 days after purchase. I could have got it next day with Amazon Prime f... See more

Rated 5 out of 5 stars

Comprato Samsung Galaxy S23 Plus Dual Sim 512GB - Phantom Black - EUROPA [NO-BRAND] Ero dubbioso che fosse nuovo a quel prezzo di 885 euro, ma mi devo ricredere, spedizione veloce e ben imballata. R... See more

Rated 5 out of 5 stars

Top. Velocissimi, efficaci e bravi. Come e-commerce non distingue tra sud e nord, ma tra chi lavora bene e no. Toppissimi. Se mi ricapia ricompro volentierissimo.

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Company details

  1. Cell Phone Store
  2. Electronics Company
  3. Electronics Store

Written by the company

Tecnosell è un riferimento per chi acquista elettronica di consumo, quindi smartphone, tablet e smartwatch già dal 2016. Operiamo per ottenere la migliore esperienza di acquisto possibile del cliente, motore della azienda e senza di cui la crescita è impossibile. Sul nostro store sono presenti smartphone, tablet e smartwatch delle migliori marche, sempre disponibili e garantiti. Abbiamo referenti in tutti i paesi nei quali operiamo e questo rende le spedizioni più economiche e veloci, resi e sostituzioni più facili e agevola al cliente il contatto con il nostro team. Il nostro referente in Italia è la Tecnosell Srl, con sede nella zona industriale di Napoli. Siamo venditori professionali su eBay, come venditore affidabilità TOP, con il brand Tecnoselldevice.

Spedizione GRATUITA in Italia sul 90% dei prodotti!

Consegne veloci con i migliori corrieri in 24/48 ore dall'ordine

Tutti i nostri prodotti sono garantiti e la consegna in Italia è gratuita sul 90% dei prodotti!

Contact info

4.9

Excellent

TrustScore 5 out of 5

31K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

All good

Everything as described. As promised in the shopping cart, the item was shipped within 2 business days. I received the phone in 5 days after purchase. I could have got it next day with Amazon Prime for extra 50 EUR, but I had plenty of time. I recommend this shop!

January 17, 2026
Rated 5 out of 5 stars

I ordered Xiaomi 15T 12/512 gold

I ordered, the smartphone was shipped the next day, and it arrived from Naples to Breda in the Netherlands the day after tomorrow morning! Record-breaking fast delivery DHL express, I must admit. The phone arrived undamaged and in working order! As for answering questions, they respond relatively quickly to every inquiry. I really have no complaints. The only complaint is that they can't be persuaded to give a small discount! :)

January 26, 2026
Rated 5 out of 5 stars

TopSeller

Top. Velocissimi, efficaci e bravi.
Come e-commerce non distingue tra sud e nord, ma tra chi lavora bene e no. Toppissimi. Se mi ricapia ricompro volentierissimo.

October 21, 2025
Rated 1 out of 5 stars

HORRIBLE SUPPORT

Shipping and delivery was perfect. Support however is useless.
My phone developed a swollen battery just 30 or so days after purchase.
Not only did they not want any responsibility, they also expected me to ship a swollen battery by DHL which DHL DOES NOT ALLOW.

They were not helpful, they did not comply with laws and expected me to also break the law by sending a swollen battery by normal courier.
They do not want to issue a refund or send a new phone.
So now I lost almost 600€ and my house could burn down at any moment.
If you value support, DO NOT BUY FROM THEM.

Answer to their reply:

I have asked them multiple times if they can confirm that the courier can ship defective batteries, they havent given me a reply once. I contacted DHL myself after the fact when their customer support told me that shipping such a product is not possible.
Tecnosell has not been helpful since the start. First they wanted to shift responsibility so I go to Xiaomi directly instead of them (EU Law states that this is their responsibility). When they heard that, they told me they can pick it up but *I* should pay for shpping and only then they would arrange it. Now whats even funnier is that they wouldnt eve fix the problem themselves, they would "liaise" between a service center which could take 25-30 days, mind you for a device that is 38 days old.
First they tell me that after 14 days you have to contact manufacturer for warranty, then they say they know that its their responsibility when i cite the law again??
Then suddenly they start accusing me of refusing a shipment to get a refund even though the whole time they did not mention a refund once.
This company has been unhelpful from the start, they dodged responsibility, changed the story to fit them and not once confirmed to me that I am even allowed to ship such a device.
I have all proof and they cant accuse me of anything. Now I am essentially losing 600€ and have a bomb in my house which i dont know what to do with.

And dont worry I will not buy anything from you again anyway, I dont want to risk such problems again. Just so you know, you have been reported for your malpractices.

November 25, 2025
Unprompted review
Tecnosell logo

Reply from Tecnosell

What you say is completely false! You contacted us about a defective battery, and we offered to collect the product and refund it, but you started a ridiculous argument about not shipping with DHL, claiming you wouldn't accept the shipment because of the battery. If you have a way to ship the phone that works for you, ship it yourself! Statements bordering on insanity! Fortunately, customers like you rarely come along! Don't buy anything from us again!

Rated 5 out of 5 stars

Fast shipping & great price

Fast shipping. The product recieved (Xiaomi 15T Pro) was as advertised and works great. The price was probably the cheapest you could find in EU.

November 6, 2025
Rated 5 out of 5 stars

Amazing customer service

Due to the low price, I wanted to order a phone and have it shipped to Sweden. Although Sweden appeared as a choice in the list of countries to deliver to, there was no shipping options to choose from and I was not able to complete my order. A few quick emails with customer service later the problem was solved, the phone was shipped, and three days later it arrived in Sweden. Quick, efficient, and fantastic customer service.

August 5, 2025
Rated 5 out of 5 stars

Here's an Outstanding service - wish I could give 6 stars! review for Techno…


I'll be honest, I was initially suspicious because the prices seemed too good to be true. However, I'm so glad I decided to give Techno Sell a chance!

Their customer service is incredibly responsive - they reply immediately to any questions. I placed my order and couldn't believe it when the package arrived the very next day here in Denmark. The speed and efficiency are absolutely fantastic.

This company has completely exceeded my expectations. It's rare to find such a perfect combination of great prices, excellent customer support, and lightning-fast delivery. Too bad the rating system doesn't allow 6 stars - they truly deserve it!

Highly recommended to anyone looking for reliable tech products with unbeatable service.

August 5, 2025

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