Great provider, they always keep me updated with possible rate changes. Tom has been brilliant, I even get answers to daily rates outside working how's. Used them for many years and will continue to m... See more
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Company details
About TorFX
Written by the company
Find out how much you could save on your currency transfers.
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Contact info
PZ360, TR18 4DZ, Penzance, United Kingdom
- +44 1736 335250
- [email protected]
- www.torfx.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Immediate responses
Immediate responses, call back is usually within minutes. Have been dealing with Luke for a number of years and the service is safe, quick and trustworthy, would recommend to all. Catherine
I've had dealings with Torfx
I've had dealings with Torfx, Richard Brock, they've been fantastic. Nothing is too much trouble. Can highly recommend them
Easy to use Portal and consistently…
Easy to use Portal and consistently excellent communication and service level from our Account Manager Richard Brock, he has always been at hand whether by phone or email.
The broker I deal with is friendly, efficient and professional
The broker I deal with, always remembers who I am and treats me as if I was a special client and important to the company, although I know I am just a small fish. The advice is always professional and the international payments take place quickly
Excellent service!
Excellent service from TorFX as always. Luke Trevail makes the whole process stress free - professional and always quick to respond. Highly recommended!
Using TorFX for 5 years +
Over the past 5 years I have always used Tom Trevorrow from TorFX to assist me with my money transfers.
Always really helpful with no delay in completing the transfer on time.
The rates are usually very competitive.
Makes the transfer so easy.
I have used Tom at TorFX on several…
I have used Tom at TorFX on several occasions. I have always had the best service and advice from Tom and most importantly I completely trust him. Whenever you hand your hard earned money over to someone to manage that you have never met it seems a bit strange but with Tom you have no worries at all. Great service, great communication and a pleasure to work with. I can highly recommend.
Always seems personal and always…
Always seems personal and always efficient. Recommended. Tom Trevor is a great point of contact.
The money went well, manage to talk to someone as well
What I like, the money went well also they were lots of question where the money is going for,who you sending it too

Reply from TorFX
Experience of TorFX /Ally
Have used TorFX for three years. Absolutely excellent company. Personal advisor (Ally) easily available and each and everyone professional, polite and helpful 24/7. Easy to go through security with minimum fuss or countless questions. Communication within company faultless. Quick to answer and easy to speak to someone personally. I cannot recommend TorFX or Ally enough. No matter how small a transaction am given total respect and nothing is too much trouble. Thank you all so much.
I had an excellent experience dealing…
I had an excellent experience dealing with Richard at TorFX. From start to finish he was professional, knowledgeable and extremely helpful. He explained everything clearly, secured a very competitive exchange rate, and made the whole transfer process smooth and stress-free.
Communication was spot on throughout – quick responses, clear guidance and full transparency. The funds arrived on time exactly as discussed, which gave me complete confidence in the service.
It’s refreshing to deal with someone who genuinely looks after their clients and goes the extra mile. I wouldn’t hesitate to recommend Richard and TorFX to anyone needing foreign exchange services.
Excellent customer service
I have been using TorFX for 4 years to make transfers to euros. Richard has managed the transfers for me and always responds immediately to transfer requests. I highly recommend TorFX for professionalism, great customer service and ease of contact.
Can thoroughly recommend TorFX
Can thoroughly recommend TorFX, process was seamless and my money was in my account within 24 hours following transfer. Chris Clemens was on hand and supported throughout, will 1000% be using again!
Dealing with Richard Brock is always…
Dealing with Richard Brock is always easy and his help and support is first class. In my experience a good reliable and straight forward process.
Provides a good exchange rate and efficient service
Initially I had a problem (my mistake) setting up the account, I was patiently guided by Becky Williams and now have the account up and running efficiently.
The Euro exchange rate was very good and my first transaction went through both quickly and smoothly.
Excellent company to deal with and great having a personal contact who saw the whole thing through from start to finish. …
Was very nervous about using a Foreign Currency Broker, but due to the rates making such a difference I researched as much as possible. Richard from TorFX was brilliant and really helpful explaining the process and everything worked exactly as he said it would. He kept me informed of current rates which was really important too. Could not recommend them more highly.
Quick, secure, effective and friendly
Quick, effective and trustworthy. Tom is always accommodating and ensures provides full re assurance regarding the transfers. I have been using Tom for 3 years now and always great and professional service
Opening account was easy and customer…
Opening account was easy and customer service was excellent.
Liked that I received prompt email confirming receipt of funds or instructions.
Also phone calls from Aaron in customer services when anything needed to be done or a transaction was complete.
Would definitely recommend.
Treated as a valued customer
The TorFx web site is easy to use and if i need help my account manager is always available for assistance. In all correspondance i am treated as a valued customer which gives me high confidence when making transactions.
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