TorFX Reviews 9,214

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the simple and hassle-free process, highlighting that even smaller transactions are as easy as any other bank transfer. People feel reassured by the readily available staff, who provide helpful discussions and advice. Consumers consistently mention the excellent service and professionalism of the staff, with specific account managers frequently praised for their knowledge, approachability, and patience. Reviewers are confident in the security and efficiency of transactions, with many using the service for years for both business and personal needs.

Based on these reviews

Rated 5 out of 5 stars

Great provider, they always keep me updated with possible rate changes. Tom has been brilliant, I even get answers to daily rates outside working how's. Used them for many years and will continue to m... See more

Rated 5 out of 5 stars

After our first contact with Adam Solomon we have made regular money transfers from UK to France. It was easy to see what the exchange rate will be through the site and with no other fees. The process... See more

Rated 5 out of 5 stars

This was my first time sending money across to my brother in the US and having read TorFX reviews decided to use them. The whole experience has been brilliant, easy and hassle free. After creating an... See more

Rated 5 out of 5 stars

I've been using TorFX for several years, for financial transfers large and small. Everything has gone smoothly and I've been reassured to have Chris Clemens and his colleagues readily available for di... See more

Rated 4 out of 5 stars

Always available to help out in case of difficulty when transferring. The exchange rates offered at first sight seem not to be as good as other transfer companies checked on line. However, the trans... See more

Rated 5 out of 5 stars

I don't know what we'd do without TorFX, and Adam Solomon is brilliant at smoothing out any wrinkles. These occur our end when trying to make a transfer away from my desk to either a new payee or an o... See more

Rated 5 out of 5 stars

Adam is fantastic! As an accountant running a busy practice I really don't have time to shop around for the best rates. Adam always gives the best rate possible whilst making every transaction hassle... See more

Rated 4 out of 5 stars

I've been using TorFx for a number of years and have always found them very helpful and professional. I normally deal with Chris Clemens, who goes the extra mile to ensure all transactions run smoothl... See more

Rated 5 out of 5 stars

TorFX and Adam Solomon are a first rate company, with the best possible exchange rate for private customer with excellent service making it simple for me by phone or on line always return calls and... See more

Rated 5 out of 5 stars

I have been using TorFX for over three years now. The service is fantastic. Adam, my account manager, is extremely helpful and efficient. Although the first few transfers took some time to process due... See more

Rated 5 out of 5 stars

Our experience has and still is first class. We required a significant sum of sterling to be converted to euro and sent abroad. Luke Trevail assisted us every step of the way and ensured we had the be... See more

Rated 5 out of 5 stars

Richard Brock was very efficient in helping me transfer money between North America and Europe. He explained the process in detail and answered all of my questions about the process. In the end, the t... See more

Rated 5 out of 5 stars

I suspect our transfer was not an everyday type transfer. We encountered restrictions from our end on getting the funds to torfx as well as hiccups from our end with our receiving institution. Adam... See more

Rated 5 out of 5 stars

Excellence from start to finish. I spoke to three different members of staff who were all friendly and polite. Ally Phillips stood out amongst them for her infinite patience in guiding a computer... See more

Rated 5 out of 5 stars

I have been using Torfx for a number of years now both for my business transactions and for my personal foreign exchange needs. During this time my account manager, Luke Trevail has always been on h... See more

Rated 5 out of 5 stars

Ive used TorFX for some years now. From the beginning Chris Clemens was reassuringly helpful and continuous to be so. I've transferred modest sums of money abroad and would certainly be uber confident... See more

Rated 5 out of 5 stars

I would recommend anyone looking for foreign exchange platform to register with this company. Luke Trevail has been my rock solid accountant for over 10 years at TorFX .His service and support have... See more

Rated 5 out of 5 stars

We have worked with Torfx and in particular our personal account manager Adam Solomon for 18 years. He ensures that all we need is completed immediately ( money exchange and transfers out of the UK).W... See more

Rated 5 out of 5 stars

I’ve recently used Tor Fx services to move some savings from EUR to GBP. They’ve been an absolute delight to work with, I highly recommend their service. A special mention to my Account Manager Simon... See more

Rated 5 out of 5 stars

I was a bit stressed about transferring funds abroad. The process was seamless, transparent and fast. I had better exchanger rates than with my bank and no comission. Richard Brock, the agent assigned... See more

Rated 5 out of 5 stars

I have dealt with Tom Trevorrow for what is now 4 YEARS and can highly recommend his professional and human approach to ALL of my money transfers to date. The process is extremely easy , safe and guar... See more

Rated 5 out of 5 stars

I have used Tor FX for currency purchases for over 6 years and found their systems and communications to be extremely efficient with never a single problem to be resolved. Speed of response (often in... See more

Rated 5 out of 5 stars

Good service, straightforward to use through the TorFX App to pay bills in foreign currencies, for me a payment in £ to be received as a fixed amount in Euros avoiding Credit Card fees and surcharges.... See more

Rated 5 out of 5 stars

Tor fx were recommended by my financial advisor, and have proven to be reliable, prompt and extremely helpful. Adam has been proactive in contacting me at the right times to help me obtain the optimum... See more

Rated 5 out of 5 stars

Jamie is the most professional & helpful person, he explains how it all works, giving peace of mind and details of how they are such a secure & genuine company to trust your finances with. Jamie... See more

Rated 5 out of 5 stars

Always happy with Luke’s service. I’ve been using this for probably seven years now. I’ve also tested the service against others, and it matches up just fine. As with all money/changing transfer servi... See more

Rated 5 out of 5 stars

Adam always responds promptly and handles the currency transfer efficiently. I appreciate how he keeps an eye on the exchange rate and lets me know when it's a good time to make a conversion. I would... See more

Rated 5 out of 5 stars

Dealing with TorFX is an efficient trouble-free experience. Our Personal Account Manager - Adam Solomon has looked after us for many years and we have absolute confidence is his knowledge of the ma... See more

Rated 5 out of 5 stars

Ally has always been extremely helpful to me explaining everything I need to know very carefully, patiently and courteously. I cannot praise her highly enough for her friendly and professional exchan... See more

Rated 5 out of 5 stars

It's always with a little trepidation when you send money off to a third party to then be onward transferred to your bank. With TorFX and in particular Mr. Scott Gunn, that 'trepidation' was virtually... See more

Rated 5 out of 5 stars

I have been using Torfx for 10 years, and the support from Adam Solomon has been great, for large transactions for property buying to monthly transfers for daily living. The service is secure, fast an... See more

Rated 5 out of 5 stars

Nikola was superb, talking me through everything and how it all worked, getting me a good FX rate and generally taking the stress out of what could have been quite a stressful large transaction. I can... See more

Rated 5 out of 5 stars

We have been using Torfx for over 15 years. From day one we have always received a personal service from, Adam Soloman , Never a hiccup in all that time and somebody is always at the end of the phon... See more

Rated 5 out of 5 stars

I emigrated to Australia many years ago and have, over the years, used a number of exchange companies to transfer money. I have always reverted back to TorFX and this is the only company I use. Chris... See more

Rated 5 out of 5 stars

I have been using Torfx for many years and am very happy with the service they provide. I get a very competitive rate and the process is so simple. On the odd occasion when I need advice or help Ada... See more

Rated 5 out of 5 stars

Nothing to say, excellent service! I highly recommend Tor FX for any type of transfer. My experience was excellent, special thanks to Tom Trevorrow for following me and dedicating so much of his time,... See more

Rated 5 out of 5 stars

It was my first time and I was so pleased to be guided professionally by Sam Konik. He is very knowledgeable with how to guide new clients and patient with your questions. My experience was smooth as... See more

Rated 5 out of 5 stars

I have used TorFX for several years now and have always been more than satisfied with their service. Luke generally handles my money transfers and manages to make everything so stress free. I have r... See more

Rated 5 out of 5 stars

What a splendid company to work with! Moving funds between banks across different contries can be a bit of a faff, but they made the whole thing an absolute doddle. ​Ben Peters, my account manager,... See more

Rated 5 out of 5 stars

After requesting a quote online, I was contacted by phone by the same TorFX account manager as before, Hannah Wilson. This gave me the confidence to proceed with TorFX, in an era of risk and scamming.... See more

Rated 5 out of 5 stars

I have been using TorFx for several years now, often moving substantial funds so it has been very important for me to have a company and personal account managers who I can trust. Adam Solomon is my c... See more

Rated 5 out of 5 stars

Outstanding service and guidance from Adam! The conversion rate was competitive and thanks to Adam’s assistance, the whole process was very smooth and stress free. Thank you so much and will be using... See more

Rated 5 out of 5 stars

I have been dealing with TORFX for about 3 years, buying Euros with Sterling, which they then transfer to my Spanish bank account. I have always dealt through Adam Solomon, who has been unfailing... See more


Company details

  1. Currency Exchange Service
  2. Money Transfer Service
  3. Payment Service

About TorFX

Written by the company

Find out how much you could save on your currency transfers.


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Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Immediate responses

Immediate responses, call back is usually within minutes. Have been dealing with Luke for a number of years and the service is safe, quick and trustworthy, would recommend to all. Catherine

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service from TorFX as always. Luke Trevail makes the whole process stress free - professional and always quick to respond. Highly recommended!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Using TorFX for 5 years +

Over the past 5 years I have always used Tom Trevorrow from TorFX to assist me with my money transfers.
Always really helpful with no delay in completing the transfer on time.
The rates are usually very competitive.
Makes the transfer so easy.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I have used Tom at TorFX on several…

I have used Tom at TorFX on several occasions. I have always had the best service and advice from Tom and most importantly I completely trust him. Whenever you hand your hard earned money over to someone to manage that you have never met it seems a bit strange but with Tom you have no worries at all. Great service, great communication and a pleasure to work with. I can highly recommend.

December 11, 2025
Unprompted review
Rated 3 out of 5 stars

The money went well, manage to talk to someone as well

What I like, the money went well also they were lots of question where the money is going for,who you sending it too

February 3, 2026
Unprompted review
TorFX logo

Reply from TorFX

Hi Robin,

Thank you for taking the time to leave a review. We’re pleased to hear that your transfer went through smoothly and that you were able to speak with one of the team.

The questions you mentioned form part of our standard checks to ensure payments are sent safely and securely. We appreciate your understanding and your feedback.

Kind regards,
TorFX

Rated 5 out of 5 stars

Experience of TorFX /Ally

Have used TorFX for three years. Absolutely excellent company. Personal advisor (Ally) easily available and each and everyone professional, polite and helpful 24/7. Easy to go through security with minimum fuss or countless questions. Communication within company faultless. Quick to answer and easy to speak to someone personally. I cannot recommend TorFX or Ally enough. No matter how small a transaction am given total respect and nothing is too much trouble. Thank you all so much.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience dealing…

I had an excellent experience dealing with Richard at TorFX. From start to finish he was professional, knowledgeable and extremely helpful. He explained everything clearly, secured a very competitive exchange rate, and made the whole transfer process smooth and stress-free.

Communication was spot on throughout – quick responses, clear guidance and full transparency. The funds arrived on time exactly as discussed, which gave me complete confidence in the service.

It’s refreshing to deal with someone who genuinely looks after their clients and goes the extra mile. I wouldn’t hesitate to recommend Richard and TorFX to anyone needing foreign exchange services.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have been using TorFX for 4 years to make transfers to euros. Richard has managed the transfers for me and always responds immediately to transfer requests. I highly recommend TorFX for professionalism, great customer service and ease of contact.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Can thoroughly recommend TorFX

Can thoroughly recommend TorFX, process was seamless and my money was in my account within 24 hours following transfer. Chris Clemens was on hand and supported throughout, will 1000% be using again!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Provides a good exchange rate and efficient service

Initially I had a problem (my mistake) setting up the account, I was patiently guided by Becky Williams and now have the account up and running efficiently.
The Euro exchange rate was very good and my first transaction went through both quickly and smoothly.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with and great having a personal contact who saw the whole thing through from start to finish. …

Was very nervous about using a Foreign Currency Broker, but due to the rates making such a difference I researched as much as possible. Richard from TorFX was brilliant and really helpful explaining the process and everything worked exactly as he said it would. He kept me informed of current rates which was really important too. Could not recommend them more highly.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Opening account was easy and customer…

Opening account was easy and customer service was excellent.

Liked that I received prompt email confirming receipt of funds or instructions.

Also phone calls from Aaron in customer services when anything needed to be done or a transaction was complete.

Would definitely recommend.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Treated as a valued customer

The TorFx web site is easy to use and if i need help my account manager is always available for assistance. In all correspondance i am treated as a valued customer which gives me high confidence when making transactions.

February 11, 2026
Unprompted review

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