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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the ease of customizing products, highlighting the user-friendly website and simple process for creating and editing items. The quality of the products, including business cards, mugs, shirts, and personalized gifts, is frequently praised, with consumers noting the beautiful designs, vibrant colors, and durable materials. People are also pleased with the delivery service, often receiving their orders earlier than expected and in perfect condition. The wide selection of unique products and personalized options is another aspect that consumers value, allowing them to create items that truly represent their style or business. Overall, customers express satisfaction with the company's ability to deliver high-quality, customized products with a seamless user experience.

Based on these reviews

Rated 5 out of 5 stars

Would definitely order from this company again!! Customizing our napkins was super easy. They were made, shipped, and delivered earlier than expected which was great. We absolutely LOVE how our napkin... See more

Rated 5 out of 5 stars

Our small NFP has been ordering from ZAZZLE for a few years and we needed some help with re-orders for this busy market season. Beth J helped find the orders we could not locate, sent us codes, sugges... See more

Rated 5 out of 5 stars

Honestly, 5 stars. The process to create/edit badges was easy. The website was easy to navigate as well. Items arrived sooner than estimated ship date. Quality of product was amazing. Did not interact... See more

Rated 5 out of 5 stars

I love my business cards from Zazzle! They turned out exactly how I designed them—great quality, beautiful colors, and a nice, durable feel. Shipping was fast, and everything arrived in perfect condit... See more

Rated 5 out of 5 stars

My Zazzle order was for two pint glasses, and one arrived with damage. I checked out customer service on their webpage, easy to find. It was very easy to answer questions and upload a photo. I chose r... See more

Rated 5 out of 5 stars

Labels look great! It would be appreciated if you could stamp or write “FRAGILE” or “Do Not Bend” on the cardboard envelopes you mail the labels in. Otherwise, the mail carriers tend to bend them. I w... See more

Rated 5 out of 5 stars

We ordered several items for an upcoming wedding. The reception invitations were just what we wanted, high quality, fast delivery, and good prices. We also were able to find cocktail napkins ( beach... See more

Rated 5 out of 5 stars

I highly recommend Zazzle. They feature unique products you cannot find anywhere else. I found inexpensive dishtowels with my home town pier painted on them which made wonderful gifts. They also stand... See more

Rated 5 out of 5 stars

3 cards created - general, referral & gift voucher. Each card serves a different purpose and need for my clients and business growth. I received all orders quicker than expected and quickly started... See more

Rated 5 out of 5 stars

Zazzle is a great company. The designer, DJS_RVA (his store name) has some super designs, especially the pets! The mug I ordered, while not a pet mug, was a political one (Voting). The mug was solid... See more

Rated 5 out of 5 stars

I thoroughly enjoy ordering from Zazzle. As the local "snail mail queen", I love sending cards for special occasions...or to remind friends I am thinking about them. The personalized options are wonde... See more

Rated 5 out of 5 stars

I thoroughly enjoy ordering from Zazzle. As the local "snail mail queen", I love sending cards for special occasions...or to remind friends I am thinking about them. The personalized options are wonde... See more

Rated 1 out of 5 stars

Ordered foam board photo poster and prayer cards for my mom’s funeral, with express shipping that amounts to more than items themselves. But worth it if it arrives in time, right? Ordered Monday... See more

Company replied

Rated 5 out of 5 stars

Because the mug was a gift, I am uncertain how it was packaged or what the actual product looks like so I cannot give a valid rating. I received a notice that it was delivered but have not heard from... See more

Rated 5 out of 5 stars

The T-shirt I ordered was extremely thin, about 40% less weight than other T-Shirts, using a digital weighing scale. It is made of 50% polyester, 25% cotton and 25% Viscose(?). The medium/dark gray c... See more

Rated 5 out of 5 stars

I ordered business cards from Zazzle recently after dealing with 6 other places and they should have been my first. I have a full color design and no local print shop could get it right at a price poi... See more

Rated 5 out of 5 stars

Zazzle has amazing products and a very easy to use website for customization of whatever you need. From invitations to an 80th pirate themed birthday party to the t-shirt that started the idea that s... See more

Rated 5 out of 5 stars

I love the programs--they are beautifully designed and printed. It was so nice to be able to customize them with our own photos and sentiments. I also want to express my thanks to Cait in customer sup... See more

Rated 5 out of 5 stars

Your products, jumbo birthday cards and photo labels have made many of my friends and relatives soooooo happy!!! Everyone that's had this magical experience, and yes, I said magical, because it tru... See more

Rated 5 out of 5 stars

I ordered a custom shirt from Zazzle featuring my own photograph, and I’m beyond impressed! The print came out absolutely perfect—sharp, vibrant, and true to the original image. The shirt itself feels... See more

Rated 5 out of 5 stars

I ordered the Metal Circle Ornament by Nouveau Age, First Christmas Rottweiler Puppy ornament. I chose metal because it is not breakable!! So beautiful, the design, picture and personalization!! I wou... See more

Rated 5 out of 5 stars

Customer support is amazing at this company. I ordered a custom mug for my father-in-law (I just had a baby so it’s his first Father’s Day as a grandpa!) and my package got lost. Zazzle customer suppo... See more

Rated 4 out of 5 stars

Zazzle makes creating custom t-shirts in small quantity super easy! The app is user-friendly, and designing or uploading artwork takes just a few minutes. The prices are very reasonable, especially... See more

Rated 5 out of 5 stars

You guys’s service is TOP NOTCH.. Truly amazing. I’ve got some retractable banners and the Quality is AMAZING! I often hear brands or businesses preach putting customer’s need first then don’t deliver... See more

Rated 5 out of 5 stars

I am very pleased with a timely response from customer service. However, have not had a positive interaction with chatting with reps about orders that were placed. Some items charged twice which resu... See more

Rated 5 out of 5 stars

ZAZZLE makes it incredibly easy to produce the designs as I invision them in my mind and have them printed on a t-shirt. The quality is excellent. I've also done greating cards, coffee mugs as we... See more

Rated 5 out of 5 stars

Zazzle does great products & stands behind them. I ordered some personalized gift wraps with plenty of time before I needed them. The USPS dropped the ball and they sat too long "somewhere" and... See more

Rated 4 out of 5 stars

Shipping exceeded the expectation set by site, cards look beautiful. However, the back is printed too far to the right side. I made painstakingly certain that the design I made and proofed was centere... See more

Rated 5 out of 5 stars

Ros was my designer, she took her time designing my program for my 60th birthday celebration. She made sure my every need was met. Even after I changed the program around 3x she was still patient. H... See more

Rated 5 out of 5 stars

Today i had a issue with modifying my order and Michael helped ease my mind! He helped me fix my order and Im absolutely satisfied with the new changes and also with your services! He was efficien... See more

Rated 5 out of 5 stars

The cards were done perfectly. The details of my photographic artwork were excellently rendered on the semi-glossy card stock. The quality is so good that Hallmark should be jealous. Before Mother's D... See more

Rated 5 out of 5 stars

Amy was AMAZING. She jumped into the chat and immediately created the perfect item for me. Even when I kept adding content, and remembering what I forgot, she didn't mind. She made the changes qui... See more

Rated 5 out of 5 stars

Extremely personable and helpful real people work here on the help call line! It's not just a robotic "online printing company." The personalization format was really fun and easy to use, and there we... See more

Rated 5 out of 5 stars

I've officially been creating designs for print-on-demand products on the Zazzle marketplace for just more than a year. Family and a follower on my website have ordered products from Zazzle, and they... See more

Rated 4 out of 5 stars

Item, a 2026 calendar towel, was delivered promptly. However, we took our chances ordering it as on the website, it was difficult to see if the calendar part would be large enough to read. Not only... See more

Rated 5 out of 5 stars

some of order format needs to be updated for avoid confusion. but agent Quelenn helped me accordingly with timely manner so it made me feel to continue use Zazzle for ordering business card etc in n... See more

Rated 5 out of 5 stars

I love that I am able to find gifts that I can personalize. It makes the gift so much more special. I have made personalized Christmas ornaments that are treasured gifts. This year I personalized... See more

Rated 5 out of 5 stars

My “Lady in Distress” chat was answered by Ryan. He was amazingly patient with this Senior who was struggling mightily trying to create my daughter’s birthday poster. He helped to make my zazzle proje... See more

Rated 5 out of 5 stars

I didn't have photos ready this year for our usual photo Christmas card, so I decided to use a non-photo printer for this year's cards. I was completely satisfied with the results from Zazzle. The w... See more

Rated 5 out of 5 stars

Zazzle is the best! I have ordered pet memorial products from Zazzle multiple times and have been absolutely amazed with every product I've received. Most of the items I've ordered were from Black D... See more

Rated 4 out of 5 stars

The photos don’t look as clear as in years past. And the cost has increased dramatically for what I got. Additionally, the download is fuzzy, not worth $13 and difficult to then send electronically.... See more

Rated 4 out of 5 stars

I needed my order one day late due to inclement weather.and I was sad because I needed to hand out the pallbearer note cards on February 3rd. after the funeral service and they were supposed to be d... See more


Company details

  1. #27 of 58 best companies in e-Commerce Service
  2. #34 of 90 best companies in Decoration and Interior Design Store
  3. #46 of 123 best companies in Online Marketplace
  4. #21 of 43 best companies in Printed Clothing Store

Written by the company

*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.com/about/ask and select 'my order' from the dropdown menu.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28K reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Received my order so quickly

Received my order so quickly. My gift tags are just perfect! Just what I wanted. Looking forward to placing other orders in the future. Highly recommend this business!!!

February 9, 2026
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Rated 5 out of 5 stars

Expeditious and Accommodating

I was impressed with the expeditious manner in which my concerns were addressed and remedied. They were quite accommodating and seemed to be understanding of my situation. Zazzle has been my go-to company for all things printed for many years and I recommend them often to others.

February 10, 2026
Unprompted review
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Rated 3 out of 5 stars

It would have been a 5 but the colors I…

It would have been a 5 but the colors I chose make the label really hard to read. This is not something I would know or expect and would think someone on the other end would share this. I am not sure I can use the labels. However, the price was fair and turnaround time was great.

February 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Zazzle rocks!

Zazzle is always easy to place custom orders, always on time shipping and great pricing!

February 11, 2026
Unprompted review

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