ZenBusiness Reviews 26,998

John Albert A is who made my experience great. His professionalism and patience with aiding me in connecting my Zenbusiness email to my google account made this experience a successful one. He’s great... See more

Christian was very attentive to my situation, he right away explained everything to me, I called because I thought I had been double charged, turns out I wasn’t. He also helped me with my account and... See more

John D went above and beyond to solve a complex issue we were facing—one that required not just technical skill, but real ownership. He didn’t just fix the problem; he restored trust. His responsiv... See more

Excellent Support from Mark M. at ZenBusiness! Mark M. at ZenBusiness was extremely helpful during my call. He walked me through everything clearly, answered all my questions with patience, and m... See more

Had some important questions I needed assistance with regarding my business and annual compliance requirements and JUNE was very helpful to guide me through exactly what I needed--even through an onli... See more

Sansen did an amazing job explaining my options regarding po boxes and virtual addresses. I was left confused after speaking with a different group about starting an LLC and didn't feel inspired anymo... See more

Claire B at ZenBusiness delivered the kind of support that makes you feel like the universe is momentarily rooting for you. She was fast, patient, and crystal-clear with every answer. Nothing felt rus... See more

Noe G...was super nice, helpful, patient, and honest with me. I wish that I had the chance to work with him in the past as he pointed out what I was paying for and what I was doing myself regardless... See more

This customer service person was great. Very clear about what to do to correct the situation. Zen form currently has the Registered Agent/Member field hard-wired so that it cannot be changed. Could y... See more

What a great experience speaking with Mark M!! He was extremely polite as well as knowledgeable. He walked me through and took the steps to rectifying an issue I had with regards to an amendment a... See more

There's actual human being support! It's nice that in a world of phone trees, AI-bots, and broken voice mails, you can actually rely on Zen Business's chat support to help you with your problem. I'm... See more

Sarah C called to check on the business, any needs, offered services that can help, and gave me heads up about the upcoming annual charge. Very professional, pleasant and to the point.

It was a great experience to talk to Freddie, I was more than comfortable to explain my requested. Since 2021 I used your service, is the first someone treats me well like this. Professional, Respec... See more

Mark M provided outstanding service from start to finish. He was clear, patient, and genuinely helpful throughout the process. Every question I had was answered promptly and thoroughly, and he made su... See more

Mark M. at ZenBusiness made my entire call effortless. He explained everything in a way that was easy to understand, took the time to address all my questions, and guided me through each step with c... See more

I just wanted to share how helpful Tymeka was during my process with ZenBusiness. She was patient, knowledgeable, and made everything so much easier to understand. It’s rare to find someone who truly... See more

efficient and responsive and polite. A little hard to understand due to accent- please speak a little slower next time but otherwise very good. The wait time was short once I was tranferred from the b... See more

While Carlos was lovely, he seemingly didn’t follow through… I simply wanted to update the number on my account, so that I can actually log in. I am being blocked for verification code purposes.... See more

God help you if you need a human being and good luck canceling your subscription. This company intentionally makes canceling impossible on their website. They also do not respond to multipl... See more

Paid $600 to learn that this is something I could have done myself—easily and in a fraction of the time. Consider it an expensive educational experience. Customer service is practically mythica... See more

A lot of promises, none delivered. The worst company every. Paid for a pro plan, they Filed my information in-correctly. Then could not provide me a copy of the EIN filing with the IRS. They fax in yo... See more

I paid for expedited servcice and am still waiting two weeks later. UFrther, good lucl getting any customer service, I have waited on hold multiple times for an hour and have yet be to be connected to... See more

I had decided to use Zen Business based on reviews and stars, and mid-conversation, attempting to get signed up, they stopped responding. I was not able to get through to complete the process, and I c... See more

I've only been with Zen Business for just over a month, but the customer support has been non existent, either by phone or email. No one has gotten back to me regarding unneeded subscriptions that n... See more

The hardest part of shutting down my business has been dealing with ZenBusiness. The irony of calling your business Zen. Mark Cuban should be embarrassed. Email support is like talking to a goldfi... See more

ZenBusiness is the worst. I emailed customer support to cancel my services a week before the renewal and got no response. A week later, I emailed them again. Almost another week passed before I fina... See more

Won’t cancel my subscription. I have tried several different ways, there are no humans working customer service, they keep referring me to the same damn phone number which has been no help whatsoever... See more

MJ was absolutely amazing! She went above and beyond to answer all my questions and make sure every step of my business compliance process was handled quickly and correctly. She made what I thought... See more

Call three times on different three days and still no answer after an hour of waiting each time. I been a customer for 2 years and will be canceling as soon as I get a hold of them. I also purchased t... See more

Ive had nothing but a terrible experience since choosing them to form my LLC. Most recently, I am trying to create my companies website domain, but when I select the URL I want and click ''next'... See more

Franco R. was amazing!!Although we were disconnected several times at the start (due to weather conditions or something), he quickly called me back each time. He knew it must have been important other... See more

To create an entity is has a rush fee of 70ish dollars- this is just to file it- I paid the rush fee and filed it and 2 weeks no news- others have filed by themselves and finished within 3 days. If yo... See more

I’d been dealing with an ongoing issue with one of my domain email accounts, and out of frustration I reached out to have the account shut down. Vincent was willing to do that, but first asked if he c... See more

Terrible customer service. Will continue to bill you after your order on an ongoing basis even if not hosting your site. Beware. Choose a different provider. Tech support poor quality and long delays.... See more

June was absolutely wonderful to work with. She helped me update my account and went above and beyond by double-checking everything to ensure I stayed in compliance with my state. I truly appreciated... See more

No services provided whatsoever. Paid for EIN and banking account but got none. Had to close the LLC in 2024 and when reported along with their serivce cancellation via the chat been ignored and b... See more

This tech support crew keeps business hours rather than outsourcing to less competent external crews that are available 24/7. I would much prefer waiting for a person who knows exactly how to help, th... See more

Mr. Munoz o. took care of my billing issues quickly and efficiently. Regrettably, ZEN Business needs to hire many more customer service people like Mr. Munoz O. because I was on hold over 1 hour... See more