Before I bought the part I needed I rang Xentair to check. They sent me photographs to try to answer my questions. I made the purchase and the part arrived promptly. Unfortunately it was subtly differ... See more
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Review summary
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Company details
Written by the company
We are Xerographic specialists and supply parts, toners, drums, spares and fusers for all types of Xerox, Konica, HP, Ricoh and other devices.
Contact info
Unit 4C, Ash Park, Ash Lane, RG26 5FL, Little London, United Kingdom
- 01256 886 420
- [email protected]
- xentair.com
Really helpful
Packaged extremely well
Packaged extremely well. Only mounting screws not included. I had to examine another printer to see what I was missing.
The guys at Xentair were friendly and …
The guys at Xentair were friendly and so helpful advising on what was required to fix our photocopier , great communication and our parts were well packaged and received very promptly
Highly recommend
Very Fast Delivery
Fantastic and helpful, to the point it came next day. Very efficient and affordable.
Good advice and good service
The company provided useful advice and the hardware they provided worked fine and was well packaged and posted.
It was nice working with this company
It was nice working with this company. Part was perfect for what I needed. However, the only thing that would have made it better would have been to include instructions on how to replace the part.
Exceptionally good experience
The whole ordering experience was exceptional, and the part was shipped immediately. We ordered over a holiday period, followed by very poor weather, but regardless the part arrived quickly.

Reply from Xentair International Ltd
We've been frequently purchasing Xerox…
We've been frequently purchasing Xerox consumables and parts from Xentair and have been thoroughly impressed. They consistently strive to exceed expectations, delivering orders promptly and maintaining a high standard of service. While their prices are highly competitive, it's their exceptional service that truly stands out. The only downside is their limited selection, as they don't stock parts for some of our other equipment.
Product sourced and delivered.
Extra customs fee costs more than object itself
It's a pity that for an object of 20 pounds, I have to pay another 30 pounds of customs (that I was not aware of) before it can be delivered to me.

Reply from Xentair International Ltd
The part was as described and delivered…
The part was as described and delivered im a timely manner.

Reply from Xentair International Ltd
Thank you so much!
Thank you so much!
Great service and fast delivery. The product is exactly as described.

Reply from Xentair International Ltd

Reply from Xentair International Ltd
It was the only place i could find the…
It was the only place i could find the sparepart i was looking for

Reply from Xentair International Ltd
They cared and took trouble to find a…
They cared and took trouble to find a rare part

Reply from Xentair International Ltd
Had exactly what I needed
Had exactly what I needed, was easy to order and prompt delivery!

Reply from Xentair International Ltd
Items arrived as described
Items arrived as described, in good order and well packed. Very quick delivery to Australia.

Reply from Xentair International Ltd
Great Service
Arived before time and we will be using you again soon. Great service.
Many Thanks.
MPG.
We buy consumables and parts (Xerox)…
We buy consumables and parts (Xerox) from Xentair quite often now and they are very good. They try to go the extra mile, ship the orders in good time and generally do a very good job.
Their prices are as good as it gets but the service is what takes it to the next level.
The only thing that is not so good is the fact that they don't carry parts and consumables for some of our other machines.
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