Bereavement and Power of attorney help
First contact with TSB as a non-customer dealing with a bereavement and activation of a Lasting Power of Attourney to manage a family members account. Filled in an enquiry form one evening, call back the next day from Pauline (Scottish lady if that helps identify her) who outlined the process and guided me through. She was incredibly kind and helpful - Thank you. Called at 16:53 10/02/2026