Eye test and new glasses
Easy to make an appointment.
Warm welcome by staff.
Courteous, polite and professional.
Not rushed in eye examination.
Listened to my concerns.
No forceful up selling unlike other companies.
Informed of date for new glasses to be collected by text and phone call
Very good customer service
Would recommend.
Reply from SelectSpecs.com
Hi Kelvin,
Thank you so much for sharing your experience with us! It’s wonderful to hear that you found the appointment process easy and appreciated the warm welcome from our staff.
We take pride in offering courteous and professional service, so it’s great to know that you felt listened to during your eye examination. Your feedback about our approach to customer care and the absence of forceful upselling is especially appreciated, as we aim to create a comfortable environment for our clients.
I’m glad to hear you liked the updates on your new glasses, too. Should you need any further assistance or have any questions, please feel free to reach out to us at [email protected].
Regards,
SelectSpecs