CH

Charles

United States

Reviews

Review of Pup Labs


Rated 1 out of 5 stars

They keep sending this to the wrong…

They keep sending this to the wrong address. I keep trying to unsubscribe. They told me to call the phone number listed. I do I never get an answer and then when they call me back it’s always while I’m working and it’s usually someone I cannot understand. Terrible customer service.

October 27, 2025

Reply from Pup Labs

Hi Charles,

Thank you for bringing this to our attention. We understand how frustrating ongoing delivery and communication concerns can feel and appreciate you sharing your experience. We would like the opportunity to review your account and assist you directly to ensure this is properly addressed.

Please contact our Customer Care team at 855-207-7351 or [email protected]
so we can help resolve this as quickly as possible.

— Pup Labs Customer Care

Review of Hollow Socks


Rated 5 out of 5 stars

I was searching for a comfortable warm…

I was searching for a comfortable warm sock for the winter where I live. It gets rather cold. I live in North Dakota. The socks were great.

February 10, 2026

Reply from Hollow Socks

Thank you for sharing your feedback. We are pleased to hear that our socks provided the warmth and comfort you needed for those North Dakota winters. Providing a product that can handle extreme cold is a priority for us, and we appreciate you being part of the Hollow Socks community.

-Hollow Socks Support Team