edco.com Reviews 8,052

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, citing their excellent quality and craftsmanship. Consumers appreciate the attention to detail and vibrant colors of the awards. People highlight the ease of the ordering process and the speed with which orders are processed and delivered. Consumers consistently mention the helpfulness, professionalism, and responsiveness of the staff. Reviewers specifically appreciate the personal involvement and the effort made to ensure every order is perfect. Customers value the excellent and timely service provided by the sales representatives, who are often mentioned by name for their outstanding support and dedication.

Based on these reviews

Rated 5 out of 5 stars

We love Edco for our reward and recognition program. My favorite part is working with Neisha. Neisha is so kind, professional and extremely efficient. She does a really good job at explaining what the... See more

Rated 5 out of 5 stars

Edco Awards did a phenomenal job. The website was easy to use, and the awards I selected looked exactly like it did in the listing and the proof. My salesperson, Stella, was extremely helpful and co... See more

Rated 5 out of 5 stars

i faced a tight turnaround for our awards. taking into consideration the thanksgiving holiday, i was concerned about the delivery timeline. i made a joke to rosie! she offered exceptional suppor... See more

Rated 5 out of 5 stars

Having compared companies for decades, EDCO is tops! The extensive (US based) customer service helped me through my orders with ease. Also, the quality of the acrylic awards (thick and heavy) beats... See more

Rated 5 out of 5 stars

I can't recommend EDCO Awards enough! After six years of using their services, I've consistently been impressed by the quality of their products and the exceptional customer service provided by Kimber... See more

Rated 5 out of 5 stars

Edco was wonderful to work with. They created a beautiful engraved glass lighthouse for one of our employees who retired after 26 years of service. The ordering process was easy, the engraving was don... See more

Rated 5 out of 5 stars

Melissa Combs had been our Sales Executive for the past seven years. She provides excellent, timely service and ensures that our awards are processed and received on time. We’re very pleased with Meli... See more

Rated 5 out of 5 stars

The plaque we ordered from EDCO.com looks awesome—great craftsmanship and attention to detail. The entire process was smooth from start to finish. They're an easy company to work with, very professi... See more

Rated 5 out of 5 stars

I have worked with Jessica Evins at Edco now for multiple projects and she always makes collaboration a dream! She is timely, thoughtful, flexible and most of all- dependable. I know that I don't need... See more

Rated 5 out of 5 stars

Rosie is my go-to representative. She is quick, efficient and stands behind her work. We recently had an issue with an award ordered. This was the first issue we have ever had since ordering from... See more

Rated 5 out of 5 stars

Great personal involvement which is rare these days. Service was unmatched and prompt delivery in perfect condition. Was overly pleased with the entire process from order to delivery. I will be usi... See more

Rated 5 out of 5 stars

We had a very last minute need for a trophy. It seemed like "mission impossible" given the tight timeline and delivery date. Alison jumped to prioritize our order. We got an amazing trophy, and... See more

Rated 5 out of 5 stars

As I emailed Neisha when she first responded to my query, this company radiates PROFESSIONALISM! What a pleasure in today's world to work with individuals who take pride in their product and serv... See more

Rated 5 out of 5 stars

The process of getting our custom awards was very easy, and they turned out wonderful! We looked everywhere for awards, and none of them felt like us. This allowed us to have a beautiful custom design... See more

Rated 5 out of 5 stars

EDCO’s work is absolutely amazing! The award plaques we ordered were top quality, and their craftsmanship truly stands out. The staff is friendly, helpful, and professional—Nancy Clark was especially... See more

Rated 5 out of 5 stars

Edco is my new go-to! My company had an awards gala where we needed to order +20 awards with custom engravings on each trophy with an in-hands delivery less than 6 business days away! Our sales rep ju... See more

Rated 5 out of 5 stars

Melissa C. at EDCO went above and beyond to help me fix a last-minute issue with a retirement award. I had approved the engraving, but realized — too late — that the recipient’s name was missing. I... See more

Rated 5 out of 5 stars

Everything! The service Sarah provided was impeccable - quick responses and follow through on all commitments is so appreciated. The quality of the trophies and the beautiful engraving too - everyone... See more

Rated 5 out of 5 stars

Working with Nancy is easy and thorough. She is extremely helpful in the proofing process. EDCO awards are cost effective and offer a wide range of options to select from.

Rated 5 out of 5 stars

Sarah Battaglia is THE BEST! She's always so responsive, provides all the right information, and follows through just as she says she will. I feel so comfortable relying on her to follow through on ex... See more

Rated 5 out of 5 stars

Edco is the best company that produces beautiful products. I always get asked where we order our awards and special recognition from. Rosie is our sales representative. They are fast and efficient!... See more

Rated 5 out of 5 stars

Nacy from Sales made sure I received the trophies on time with a very tight deadline during their busiest season of the year! The trophies (which are beautiful, just as seen in the pictures) did arri... See more

Rated 5 out of 5 stars

Love working with this company. Responsive to what I need and the person I work with, Sarah is great at communicating and being sure the product we order are perfect. This is the third year I’ve order... See more

Rated 5 out of 5 stars

From the initial Quote through to the order delivery the whole process was very easy and smooth ( thank you Jessica!) and the awards were delivered early, which was much appreciated. Then our client... See more

Rated 5 out of 5 stars

Our company had recently found Edco and we couldn't be happier! Their site is easy to navigate, customer service is great, and with our latest orders being rushes... they were able to accommodate our... See more

Rated 5 out of 5 stars

We've used Edco a few times for various awards. They do an excellent job of communicating throughout each step. The awards are well made and beautifully packaged. Their sales rep, Sarah, was fantas... See more

Rated 5 out of 5 stars

Outstanding customer service and quality. We order a lot of crystal type trophies associated with our clients. We decided to give this company a shot at our business and are more than happy with the... See more

Rated 5 out of 5 stars

Gloria is a pleasure to work with in communication and with finding the right items needed. EDCO makes it is to pay. They provide excellent proofs of artwork and make it easy to respond back with cha... See more

Rated 5 out of 5 stars

Christina was extremely helpful throughout my ordering experience. When I placed my order, I had to wait for additional information on my end before I could submit the artwork and text and she was... See more

Rated 5 out of 5 stars

Gloria does a great job making this easy. She sends over the artwork right away to be approved. If corrections need to be made, they are done in a timely fashion. We always choose from the s... See more

Rated 5 out of 5 stars

This is our 3rd year ordering from EDCO and I highly recommend the company. Their product selection is outstanding, and I have enjoyed working with the same sales rep every year which makes placing an... See more

Rated 5 out of 5 stars

The FLWC has been using Edco for Name Tags forever! Melissa Combs and her team have never let us down. I highly recommend using EDCO for all your award needs! We just celebrated our 115th Birthday..... See more

Rated 5 out of 5 stars

I worked with Rosie, she had excellent customer service skills and communication during the ordering process for the 2 awards I ordered for 2 retirees. They arrived in a timely manner and we were very... See more

Rated 5 out of 5 stars

Jessica made the experience great! We had to go back and forth a few times to get the inscription perfect and achieved goal ~ She was friendly and helpful the whole way and an absolute pleasure to wor... See more

Rated 5 out of 5 stars

The team at EDCO prioritized my rush order right away and had a proof within an hour. They were also accepting of my multiple changes! They bend over backwards to make your in-hands date, and I can't... See more

Rated 5 out of 5 stars

Alison, our representative, had great communication. She ensured that our designs were correct and kept me up-to-date every step of the way. The website was very easy to navigate through and made it e... See more

Rated 5 out of 5 stars

I have been working with Sarah B. for the past few years and she is absolutely amazing. Her attention to detail, timeliness in responses, and positive attitude are why I absolutely love ordering throu... See more

Rated 5 out of 5 stars

I needed about 40 custom awards within a few days and Rosie Chevalier was so fast and helpful with the order. We received all on time (early actually) and all were beautiful. The awards were for my co... See more

Rated 5 out of 5 stars

I ordered a beautiful plaque for my studio instructor whose studio is closing soon. I wanted one with wings and their wing selection was beautiful. Rosie did a beautiful job and was very responsive. T... See more

Rated 5 out of 5 stars

This is the third year I've ordered awards through Edco. Jessica Evins has always been very helpful with the order process and answering any questions I may have had throughout the process. They are... See more

Rated 4 out of 5 stars

A fantastic partner for three years running! The team is highly responsive, and Sarah ensures every detail of our award orders is perfect. For our national horse show, there's simply no better choice.... See more

Rated 5 out of 5 stars

The Honoree trophy I ordered arrived and is beautiful! It looks very close the the images I saw on the EDCO website. EDCO's service has been responsive and reliable. They have taken great care to get... See more

Rated 3 out of 5 stars

The awards were beautiful and unique. However, there were a number of issues with the company getting the proofs correct using the images that I provided. The agent who I worked with was mostly respon... See more

Rated 5 out of 5 stars

I am absolutely floored by the quality and speed at which I experienced working with EDCO awards. My brother passed away on 10/19 and I was planning a memorial show to raise funds for the family. Deci... See more

Rated 5 out of 5 stars

I didn't know where to start in the ordering process so I called customer service and connected with Sarah. I told her we had custom logos for several employees and I wasn't sure how to order to ensu... See more

Rated 5 out of 5 stars

Loved working with you during ordering products. Lynn C. was very helpful, patient, and attentive, which made ordering (twice in two weeks!) easy.

Rated 5 out of 5 stars

Thank you Sarah for your fantastic service! She was responsive and got my awards produced quickly (quicker than another vendor who couldn't do the job in time) and when the package got lost in transit... See more


Company details

  1. #1 of 28 best companies in Corporate Gift Supplier
  2. #2 of 36 best companies in Promotional Item Store
  3. #1 of 14 best companies in Trophy Shop

About edco.com

Written by the company

EDCO Awards is a leading awards company supplying custom awards, trophies, and plaques on the internet. We offer the most comprehensive collection of theme-inspired awards produced from quality materials. EDCO has been supplying branded crystal trophies for employee recognition for over 50 years! We have a highly experienced team that manufactures products of the highest quality utilizing materials such as glass, acrylic, wood & stone.

Edco.com - Supplying Recognition to the Entire USA!

Written by the company

We're committed to 100% Customer Satisfaction
EDCO Awards & Specialties is a family owned awards manufacturer & branded merchandise company built on the idea that a satisfied customer is and always will be our number one priority. That ideal is not only reflected in our mission statement but in everything we do. From our first class customer service and precision craftsmanship to our professional and knowledgeable client advisers, we strive to exceed our customers’ expectations today and every day in the future.

Our Promise

100% Satisfaction Guaranteed!

We are pleased that you decided to make your purchase at EDCO, however it doesn't stop here. We're also very concerned that you are happy with every aspect of your experience. If there is anything we can improve upon, from quality and price to our professionalism, we want to know about it. Problems are rare, but when they do occur we will do all we can to have a 100% satisfied customer.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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Rated 5 out of 5 stars

EDCO is amazing to deal with!

EDCO is amazing to deal with!! Everything from customer service to sales to production to product is top-notch and on point. Super easy to work with. As the Director of Marketing, they make me look great. :)

February 6, 2026
Rated 5 out of 5 stars

Painless experience

Easy communications to accurately select what I wanted, the engraved text, and the proof confirmation. Delivery was timely and as scheduled.

February 6, 2026
Rated 5 out of 5 stars

Just an AWESOME experience!

We received the crystal award today … it came out beautifully … we will definitely keep Edco in mind for any future awards … it was great from start to finish. Beginning with the email from Stella after my initial order, from the continued communication between me and Stella along the way … just an AWESOME experience!

Wow .. thanks!

February 5, 2026
Rated 5 out of 5 stars

Edco Awards did a phenomenal job

Edco Awards did a phenomenal job. The website was easy to use, and the awards I selected looked exactly like it did in the listing and the proof. My salesperson, Stella, was extremely helpful and communicative. The item arrived on time and undamaged. I will definitely order again from Edco Awards in the future.

February 5, 2026
Rated 5 out of 5 stars

Customer for life!

Working with Nancy is easy and thorough. She is extremely helpful in the proofing process. EDCO awards are cost effective and offer a wide range of options to select from.

February 4, 2026
Rated 5 out of 5 stars

Great personal involvement

Great personal involvement which is rare these days. Service was unmatched and prompt delivery in perfect condition. Was overly pleased with the entire process from order to delivery. I will be using Edco from now on.

February 4, 2026
Rated 5 out of 5 stars

We love Edco

We love Edco for our reward and recognition program. My favorite part is working with Neisha. Neisha is so kind, professional and extremely efficient. She does a really good job at explaining what the next steps are and she is so quick to get back to me to keep the process in motion. Neisha is a big reason we keep coming back to Edco.

January 30, 2026
Rated 5 out of 5 stars

Alison is great

Alison is great! Response time was excellent, communication quality was excellent, product quality was excellent, and service was excellent. Thank you for doing an amazing job!

January 27, 2026

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