Powerland Industries Ltd Reviews 1,811

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the products offered by the business, highlighting the wide range available. Consumers appreciate the competitive prices and find the service to be generally efficient and timely. The delivery service is generally viewed positively, with reviewers frequently mentioning prompt deliveries and well-packaged items. People have also expressed their satisfaction with the level of service received. They highlight the helpfulness and knowledge of the staff, who are willing to assist with product selection and provide alternatives when necessary. However, opinions on order processing are mixed, with some customers experiencing delays and issues with delivery notifications.

Based on these reviews

Rated 5 out of 5 stars

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more

Rated 5 out of 5 stars

I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more

Company replied

Rated 5 out of 5 stars

Sent pictures so Sam could match me the best replacement units for my narrow boat. Batteries ordered on Thursday afternoon for delivery Monday. They arrived the next day Friday in the morning and... See more

Rated 5 out of 5 stars

Exceptional! Joe was super helpful making sure we ordered what we needed and was happy to go back and forth on multiple options making sure we ended up with exactly what we needed. Would definitely... See more

Rated 4 out of 5 stars

Generally good, timely and efficient service. Prices good and availability too. Would prefer that the young man who said he would phone me back with delivery times had done so, but as the items were d... See more

Company replied

Rated 5 out of 5 stars

1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more

Rated 5 out of 5 stars

Wide range of products - the wholesaler has got nearly every product on the market. The prices are really competitive and the delivery charges are decent. Usually a two day delivery. Good choice for t... See more

Rated 5 out of 5 stars

Very happy with my purchase and very surprised as how fast the battery was delivered. Powerland were one of very few companies that I could find, that sell Platinun batteries as as i’ve had one on m... See more

Company replied

Rated 5 out of 5 stars

I ordered a Victron product and although I have not isntalled it yet my expreinece with Powerland has been great so far. Why? A competetive price, very fast delivery, and excellent communication so fa... See more

Rated 5 out of 5 stars

Unfortunately didn't have the battery i purchased in stock, however Ben emailed me and sorted me right out only about 30 minutes after i placed my order. I was offered an alternative and it came 2 day... See more

Rated 5 out of 5 stars

What a great company who offer great customer service!! I ordered a pair of batteries. I had second thoughts after ordering them. I asked Powerland to hold onto the order while I worked out if I di... See more

Rated 5 out of 5 stars

Knowledgeable, helpful, and keen on pricing. This is my third Bosch car battery from Powerland - the first two had hard jobs to do in a 1970 big block Dodge Challenger and a V12 Jaguar XJ-S. Low mile... See more

Rated 5 out of 5 stars

Really happy with my order from Powerland! Prices were super competitive and the whole shopping process was really easy. Checkout was smooth and my item arrived really quickly. Great service all round... See more

Rated 4 out of 5 stars

The response from the company and their timely despatch of the battery was excellent - sadly spoiled by an inept delivery service from DHL. The item was with DHL on Thursday, then at their local (to m... See more

Rated 1 out of 5 stars

Dreadful service. Ordered an item with 1-2 day delivery.. on 3rd day rang Powerland to progress chase order. They were unable to tell me the carrier name, consignment number or tracking details.. aske... See more

Company replied

Rated 5 out of 5 stars

The battery that I ordered had been misplaced in the warehouse. Prompt email contact with offer of a free upgrade to a battery with the same dimensions was offered and dispatched the following day. Co... See more

Rated 5 out of 5 stars

The item I wanted wasn't immediately available so I was pleased to receive an email offering alternatives. As it turned out, none were suitable but the item I required became available within a few da... See more

Rated 5 out of 5 stars

Very helpful, professional and knowledgeable sales staff. Unfortunately the company was badly let down by their courier, DHL, whom Powerland inform me provide an excellent local service for them. How... See more

Rated 5 out of 5 stars

Customer Satisfaction with Powerland As a company, we place regular orders with Powerland. Our decision is not solely based on price; we are keen to work with companies that offer great customer serv... See more

Rated 1 out of 5 stars

Bought a Exide car battery about 3.5 years ago with a 4 year warranty. Just before Christmas the battery started playing up and went totally dead because of the holidays dropped the battery off on 2nd... See more

Company replied

Rated 3 out of 5 stars

Order placed on Monday morning for express delivery. Rang on Wednesday for an update. Delivery promised on Friday. Nothing came by Friday lunchtime so I rang for an update. I was asked to email... See more

Company replied

Rated 3 out of 5 stars

Great communication and great service with a product price which could not be beaten. However, the courier used was shockingly bad and their tracking system does not work nor update, trying to get thr... See more

Rated 2 out of 5 stars

I ordered batteries for my boat which had a 2 day delivery, they eventually arrived 8 days later. Meaning I had no light, drainage or pumps working. I spoke to numerous people who were very polite b... See more

Company replied

Rated 2 out of 5 stars

The service from the staff in the office was really good initially but sadly the item was delayed in transit and I had to go and collect the battery from the courier after already waiting a week. De... See more

Company replied

Rated 1 out of 5 stars

Having good experiences with none local solar / electrical stockists, I found Powerland right on my doorstep so I thought I would support a local business, I popped in to ask advice on my next sol... See more

Company replied

Rated 2 out of 5 stars

Your asking me to do a survey when I've not even recieved the product. Bit keen aren't you. Besides thinking the price was reasonable until the tax was added on making it not the cheapest battery... See more

Rated 2 out of 5 stars

Haven't fitted the battery yet or opened it up. Ordering was easy and I bought my inverter from Powerland. What was upsetting this time that was different is that: 1. I wasn't told when the battery wa... See more

Company replied

Rated 1 out of 5 stars

Ordered both of the batteries for my car. Was only informed once they had shipped one battery that the other was unavailable. Had they informed me prior to shipping I would have cancelled the ord... See more

Rated 2 out of 5 stars

I order incorrect variant of the battery. The staff would only respond to emails requesting return after a couple of calls to the support line. They told me to return it "via a local courier of you... See more

Rated 2 out of 5 stars

I expect my experience was the exception, and many others have had positive outcomes. I had an issue which took 5 months to try and resolve and wasn't done in the end. Frustrated as on the day that... See more

Company replied

Rated 3 out of 5 stars

The 4 batteries all arrived with no protection on the terminals, which are completely exposed. This does not seem a safe way to transport this much energy. I have not yet installed them so cannot comm... See more

Rated 3 out of 5 stars

Very helpful guys in your sales office. Not so good on delivery notifications. All I received was ‘ order on its way’. No mention of when/carrier etc. I eventually had to phone to esta... See more

Rated 1 out of 5 stars

Parts and price were great but the delivery driver left a loverly long scrape all the way up the drive way. And I got to pay £140 for that delivery as it was for solar panels. Was expecting to see the... See more

Company replied

Rated 2 out of 5 stars

Ordered a solar panel and a cerbo for collection i got there and they said sorry we don't have any of them in stock but they could post the cerbo for next day but the solar panel they don't or will ha... See more

Company replied

Rated 1 out of 5 stars

Bought a part, with the website saying 1-2 days delivery (main reason for purchase).. it took them 2 days to dispatch and 4 days later , still no sign of part.. disappointed. If your looking for t... See more

Company replied

Rated 3 out of 5 stars

Disappointing that my battery wasn't even dispatched by Powerland until 5 days after purchase, despite it being in stock. So much for 'Delivery 1-2 working days'! Apology received after chasing, bu... See more

Rated 1 out of 5 stars

Unfortunately the order never arrived. No tracking number either, despite paying extra for fast delivery. On 15th May we received a message to say we have dispatched the fuse holder and it will arri... See more

Rated 3 out of 5 stars

If being totally honest, they appeared to be only interested in the sale, not answering the questions I was asking And they had to process my order over the telephone, as when done via the website, i... See more

Company replied

Rated 1 out of 5 stars

I haven't even received it yet. The courier told me they had my order and that it would be delivered on Friday 9th January and they would let me know when it was out for delivery, as of yet I haven't... See more

Company replied

Rated 5 out of 5 stars

The service from supplier was very good Exactly as ordered, well packaged only slight reservation as it was a battery ,box could have done with a this way up lable and DHL delivered to next door and... See more

Rated 5 out of 5 stars

Outstanding service! Jim on the sales team was brilliant. All products I needed were in stock and shipped immediately. The inverter arrived next day, the batteries the day after. Simply excellent.

Rated 5 out of 5 stars

Great service from Ben, who upgraded the batteries unordered as he didn't have the ones in stick that I needed asap. I will definitely be using these guys again.

Rated 1 out of 5 stars

Ordered and paid for Battery, 5 days and still waiting. Despite paying for next day delivery £9.50 After being told delivery into HQ would take longer 🤔

Rated 4 out of 5 stars

Ordered 8 solar rail bolts from Powerland. Service was very good and delivery was super fast. Bolts cost £3.60 but the delivery was £8.99 so the order total was £15.11 with VAT. Shame there was not an... See more

Rated 5 out of 5 stars

I needed a battery for my car that you can't find in the usual car parts shops. I phoned Powerland to confirm that they had the battery in stock and got through to a very helpful man who confirmed the... See more

Rated 5 out of 5 stars

Ordered a new Bosch Battery on a Friday. It was despatched the following Monday and delivered the Tuesday. Notification through the whole process. Fitted the same day, no issues.


Company details

  1. Solar Energy Equipment Supplier
  2. Battery Wholesaler
  3. Solar Energy Company
  4. Solar Photovoltaic Power Plant

Written by the company

Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 68% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Terrible Courier Service

Great communication and great service with a product price which could not be beaten. However, the courier used was shockingly bad and their tracking system does not work nor update, trying to get through to them on the phone is almost impossible and they do not return calls. The delivery eventually happened 3 days after the tracking system said it should be delivered. The tracking system never updated and nobody ever called me back. The delivery guy was not very helpful, pallet was 150kg and was taken to the property gate on a pallet trolley. When asked if he could take it another 100yards to the stock shed he refused, “I deliver to the entrance of the property” as he pulled his trolley out and wheeled it off. Courier would put me off using this company again unfortunately.

February 2, 2026
Rated 4 out of 5 stars

I ordered a part with the expectation…

I ordered a part with the expectation of fast delivery, as the website promised it would arrive in 1-2 days. Unfortunately, it wasn't shipped until two days later, and even after four more days, there's no sign of the part. This is quite disappointing, and if you need something promptly, I suggest considering other options.UPDATE: I appreciate the response to my review, but there seems to be a misunderstanding. My order was placed on Wednesday, but it wasn't processed until Friday. I have evidence to support this claim, including the order confirmation from your website and my credit card statement. It seems the Friday date is from the dispatch notification. Additionally, the order confirmation included an estimated delivery time, which I anticipated to be accurate.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Poor delivery

Bought a part, with the website saying 1-2 days delivery (main reason for purchase).. it took them 2 days to dispatch and 4 days later , still no sign of part.. disappointed. If your looking for time sensitive parts, I would look elsewhere ..
————————————-
UPDATE
Thank you for the reply to my review. unfortunately, you are incorrect … the order was placed on the Wednesday and you did not process it until Friday, I can verify this for you with the order confirmation your website sent me and my credit card statement, I believe you are getting the Friday date from the dispatch notification .. Also on the order confirmation was the expected delivery time, which I would have expected to reflect the actual delivery time to the address

January 30, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Alan,

Thank you for taking the time to leave your feedback. We’re sorry to hear that the delivery did not meet your expectations.

As your order was being delivered to Northern Ireland, it was sent via a 3–5 working day service. To try and minimise delays, we dispatched the item as quickly as possible. Please also note that the order was placed on a Friday, and as we are closed over the weekend, Saturday and Sunday are not counted as working days.

We understand how important timely delivery can be, especially for time-sensitive parts, and we apologise for any disappointment caused. We hope this helps to clarify the delivery timeframe and appreciate your understanding.

If there is anything we can help with, please don't hesitate.

Thank you

Rated 5 out of 5 stars

Very helpful staff at Alcester office

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal fuse. There was no mention of this in website description of the unit. Re order PPS 13919.
Regards Barry

January 22, 2026
Rated 5 out of 5 stars

a excellent service was provided

a very good service was received by the team, my product was not available but an alternative we agreed and a personal delivery was made.

very happy with your service and personal contact

January 14, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you very much for your kind feedback. We’re really pleased to hear that you were happy with the service and that we could agree on a suitable alternative when your original product wasn’t available. Providing personal contact and going the extra mile with delivery is something we truly value, so it’s great to know this made a positive difference. We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great speedy delivery as usual 👏

Great speedy delivery as usual 👏
Cheers peeps

January 9, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thanks so much for the great review! 👏 We’re really glad to hear the delivery was speedy as always. Your support means a lot to us — cheers, and we look forward to your next order!

Rated 5 out of 5 stars

Dom at powerland goes above and beyond…

Dom at powerland goes above and beyond for his clients. Great service and Great communication *****

January 15, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for the fantastic review! We really appreciate your kind words about Dom — he always goes above and beyond for our customers. We’re delighted to hear you were happy with the service and communication. Your support means a lot to everyone at Powerland, and we look forward to helping you again soon.

Rated 1 out of 5 stars

Warranty isn't worth the paper it's written on

Bought a Exide car battery about 3.5 years ago with a 4 year warranty. Just before Christmas the battery started playing up and went totally dead because of the holidays dropped the battery off on 2nd Jan and was advised that if it was below a certain voltage they wouldn't exchange this by the way was before even checking the battery. Fast forward to 17th Jan get an email stating battery is dead and won't exchange. Now Sherlock I even knew that but took these guys and their 2000000 square foot warehouse 2 weeks to work that out. I should have just gone to Halfords.

January 2, 2026
Unprompted review
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Imran,

Thank you for taking the time to leave your review. We’re sorry to hear about your frustration with the outcome of the warranty assessment, particularly given the timing around the holiday period.

To provide some clarity, the battery was returned to Exide for formal testing in line with their warranty process. Exide’s report confirmed the following: “Battery received at less than 1V. This battery is completely sulphated and has been subject to some extreme heating, this is visible on the outer casing.” Based on these findings, the battery does not meet the manufacturer’s criteria for a warranty replacement.

We provided the full test report to you on email.

While we appreciate that the battery was still within the stated warranty period, all claims are subject to the manufacturer’s test results and conditions, and this decision was made by Exide rather than in-store.

The delay you experienced was unfortunately due to the Christmas and New Year shutdown, which extended turnaround times across testing and supplier support. We understand this was disappointing and apologise for the inconvenience caused.

Kind regards,
Powerland

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