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Rated 1 out of 5 stars

DO NOT order from this company. The clothes are shockingly bad quality & faulty. They sent faulty & wrong items then refuse to take responsibility to refund. Cost £33.30 to return the items and they w... See more

Rated 1 out of 5 stars

Items shipped do not have anything in common with itemes advertised; neither features, colors nor quality. Its not premium, its cheap low quality products from a random industry park in china. The... See more

Rated 1 out of 5 stars

We ordered some shoes which did arrive, but where the wrong size. After a lengthy process of taking pictures and video of the purchase and getting approval to get a refund, we were told we had to s... See more

Rated 1 out of 5 stars

If I could give a zero score I would! No confirmation received on ordering, no delivery date stated (which took a month and now digging through their website was always going to be at least 2 weeks),... See more

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1.4

Bad

TrustScore 1.5 out of 5

348 reviews

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Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. The clothes are shockingly bad quality & faulty. They sent faulty & wrong items then refuse to take responsibility to refund. Cost £33.30 to return the items and they will not cover the cost or refund the cost of the items and it takes forever to receive the parcel & then got stuck at their customs on the return but they take no ownership of this. Awful, awful company.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

REFUND SCAM - Order #33939

Do not buy. I ordered on Dec 11, cancelled immediately. They confirmed the refund in writing but never sent the money. It has been 45+ days. They keep sending automatic emails saying 'we are checking with the team'. This is a dropshipping scam. I have reported them to the authorities and my bank.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Possibly the worst company I have ever…

Possibly the worst company I have ever ordered from. The clothes arrived and were of such a poor quality that I had no choice but to return them. I had to pay an extortionate fee to ship the items to Dubai where Arveilo then did not answer on the three occasions that the courier attempted delivery. I raised this with them and they informed me several times (after me having to chase almost daily) that they were discussing the matter in-house. I was then notified by the courier that the parcel was being returned to me due to multiple failed delivery attempts. I have had to dispute the transaction through my bank in order to get the money back, after which the Arveilo customer service team stated that they had informed me of this decision several times, which they had not. I then received an incredibly rude and unprofessional email from customer services again stating that they would not be responding to my concerns further and that the case was deemed closed, as their failings had been ‘resolved’ by my bank crediting me the refund. I have never experienced such abysmal customer service in my life. Please avoid at all costs.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

This business is fraudulent

This business is fraudulent. They shipped an extremely cheap wallet that looked *absolutely* nothing like advertised on their website. After sending customer service a photo of the awful merchandise, customer service wanted me to cover the international shipping and fees to return the item to Dubai. Absolutely not. Customer service was a big waste of time. I'm in the process of disputing the transaction with my credit card company. Buyer beware.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent Guarantee!

Fraudulent Guarantee!!
If you see this Ad for CLEAR FIX from ARVILARO don’t buy it!!! It doesn’t work and they wouldn’t stand behind their Guaranteed Refund or Return policy!!It’s supposed to take scratches off of your car but it’s a scam!! Just wanted to warn people 😊
Thank you, Dottie

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Misrepresented products on website. Stay away.

Terrible. Misrepresentation of their products. Very low quality. Delivery was well over a month and one item was never delivered; I was told it was “out of stock” after the pair of shoes never arrived. They were never able to tell me what was shipped. Sweater and shoes came in a stuffed plastic bag. I would consider this company a scam.

26 December 2025
Unprompted review
Rated 3 out of 5 stars

⁠Arveilo appears to be one of few…

⁠Arveilo appears to be one of few companies that stock bodywarmers and shells that feature double zips, hoods and pockets it’s truly that difficult to find clothes that are sensibly designed with the wearers needs in mind. Arveilo accomplished that all without compromising a reasonable price tag good fabric and design.

3 January 2026
Unprompted review
Rated 3 out of 5 stars

⁠I had an issue with my delivery

⁠I had an issue with my delivery. It wasn't the fault of Arveilo it was the courier who had failed to deliver for several weeks and then fed back that the delivery was lost. Arveilo took care of everything very quickly, gave me a refund and even gave me an additional discount because it was my first purchase. Excellent communication throughout and customer service.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

WHATCH OUT and STAY AWAY

ARVEILO.COM
They say 30 days return but Arveilo deceived us. We ordered three items. We returned them before receiving from the custom due to the high custom fees. We informed Arveilo via email. But after some correspondence, we received an email today which says they will not refund the money. WHATCH OUT this company and STAY AWAY from them.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

I would give 0 star rating

I would give 0 star rating, this website is a scam. they don't provide you with a valid returns address, so you spend a fortune returning the goods for them to be sent back. DO NOT BUY FROM THEM

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Arveilo is a scam! If I could give a zero score I would

If I could give a zero score I would! No confirmation received on ordering, no delivery date stated (which took a month and now digging through their website was always going to be at least 2 weeks), no response to a status update request or a cancellation request. Had ordered an alternative Christmas gift as a result, not this turned up (poor quality too!) and they’re saying I have to send back to Dubai and they will deduct initial shipping cost from the refund too!
This is basically a scam and impossible to ever return anything. No surprise the ‘reviews’ on their website aren’t linked to trust pilot or the actual reviews…

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Arveilo is a scam don't buy

Arveilo is a scam don't buy. I bought some suede loafers on December 10th and never got them and it's been 21 days today when they promised delivery in 12 days. 17Track shipping is also a scam now when I checked it says it still has not even shipped yet.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam- claims quality- but you get cheap…

Scam- claims quality- but you get cheap shoes.
They state the shoes are made in France- but come from China. You call them out on it and they reply saying they never claimed they are made in France but look at the website- we have screenshots and it still states it on their site! Avoid at all cost!

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Shipping was insanely quick

Shipping was insanely quick. The packaging was top tier. I've never ordered anything from this company- so it was somewhat of a risk. After seeing how carefully the shoes were packaged and the quality - I'm sold.

26 December 2025
Unprompted review

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