Bison was an amazing experience for the completion of our new family room. We ordered one end table and loved it so much that we requested a second and they honored the same pricing as the first. Quit... See more
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Review summary
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Company details
- Furniture Store
- Bathroom Remodeler
- Bedroom Furniture Store
- Interior Designer
- Living Room Furniture Store
- Storage Facility
Written by the company
Discount office supplies, maintenance & breakroom supplies, office furniture, janitorial supplies, shredders, binders, copy paper and more at low prices
Contact info
7301 W 25th Street #114, 60546, North Riverside, United States
- 1-800-893-4091
- help@BisonCommerce.com
- bisonoffice.com
Replied to 80% of negative reviews
Typically replies within 2 weeks
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5 Star
I ordered a side table. It was a good price point. It was shipped quickly without any issues. The fully assembled table was packaged so well that even though the outside of the box was damaged in transport, the table itself was undamaged and in perfect condition. The wooden table is heavy and substantial. I expect it to last for many years. Highly recommend BisonOffice.com
Bison was an amazing experience.
Bison was an amazing experience for the completion of our new family room. We ordered one end table and loved it so much that we requested a second and they honored the same pricing as the first. Quite pleased with them crediting our account the difference. Also, the extremely quick delivery. Would definitely use this company again.
Christmas Saved
The team at Bison Office did a wonderful job following through on replacing a desk that I had bought for a Christmas gift. The desk arrived damaged in the shipping box. The team was fantastic!
Item scratched but good boy, fast ship
Best price on a nightstand that matches a dresser I bought elsewhere. Beyond Bidon’s control but the front of the nightstand had a huge scratch in it. Never used bison but instead of dealing with retina etc, I just sucked it up and I’ll try and cover it with some of the markers I’ve seen to repair furniture wood defects. I’d buy from bison again though. Great prices, item arrived quickly.
Exceptional order processing
The order process was simple and clear. The order fulfillment was fast and the delivery time was exceptional. When you can order something like furniture and receive it in under a week, I call that top level.
I ordered a leather top stool from…
I ordered a leather top stool from Bison. Stool frame is wonky and uneven. No adjusting feet on this stool. I reached out to Bison for exchange and was told that I should have tested product out sooner.

Reply from BisonOffice.com
Horrible company
Horrible company , very irresponsible regarding shipping their furniture, they just sell their items and the rest they leave it to the hands of postal companies , they can do whatever they want. my items were supposed to be shipped on Monday but I received it earlier half and then when I checked with them were is the rest they said big and heavy item was left in the mailing room instead of delivering to my apartment.
They don't care to fix this issue at all.
I don't recommend them unless you love a very irresponsible and lazy company which just cares about their own profit not customers satisfaction

Reply from BisonOffice.com
Comfy recliner at an unbeatable price
The shipping was fast. The price was a good bit cheaper than competitors for the exact same chair! Extremely comfy!
I purchased 4 swivel recliners
I purchased 4 swivel recliners. All items were well packaged and delivered quickly. I'm very happy.
customer service is over the top
customer service is over the top! I purchased an item and it shipped more rapidly than I expected and was scheduled to arrive sooner than these larger items usually arrive. However, the item arrived at a transfer point and the shipping label needed to be replaced. Item sat there three days, that when I called bison and the salesperson said he would contact the shipper direct. Must have worked, I received my item in good condition and am most pleased with product and my interface with Bison personnel,
From fast delivery to an extremely…
From fast delivery to an extremely comfortable chair; I highly recommend!! My daughter came home with her premie son and has slept in it for a week next to him.
Shipping was slow, but great price!
Purchased the same recliner that my local furniture store was selling for several hundred more. Shipping took a little longer than expected, but overall, I'm satisfied with this purchase.
Great communication about my order
Great communication about my order. The product was amazing and price was great
The customer service has been great…
The customer service has been great however four of the pieces came broken and to wait for replacement pieces is ridiculous when I have an unbuilt piece of furniture

Reply from BisonOffice.com
bad business
The experience with my order I placed on December 11 has been entirely unsatisfactory. Although, the initial delivery date was set for December 24, the package was delayed by two weeks and did not arrive until January 8, which significantly disrupted my holiday plans. Upon arrival, I discovered extensive water damage on the furniture inside the shipping box. Notably, the exterior packaging showed no signs of moisture, suggesting the item was either shipped in a damaged state or repackaged while in transit. They denied responsibility and stated that I pay for the return shipping. As this damage is not a buyer’s fault, I maintain that it is company's responsibility to stand behind the quality of their products and cover the cost of the return. The damaged item is currently taking up essential space on my lanai, preventing me from using my own property.

Reply from BisonOffice.com
Customer Service is TERRIBLE
This company would not work with me at all. I placed an order for 2 chairs, but did not get a confirmation. I called Bison and was told by an employee that the order did not go through. I decided to get the chairs somewhere else. Apparently, the next day the order did go through. I was totally unaware because the ONE e-mail they sent me went to Spam. I called and explained all this to Bison and they would not acknowledge their fault or help in any way. They wanted me to ship the chairs back to them at a cost of $550 each! Lesson learned: Buy from your local store or Amazon.

Reply from BisonOffice.com
Product shipped on time and quality of…
Product shipped on time and quality of item exceeded my expectations. Unfortunately the predrilled holes on one leg didn’t align correctly, I was inpatient and didn’t want to deal with replacing so I just turned leg and drilled new holes. Worked out fine and due to design of desk the original holes are not visible.
We love these
We love these! Very well made, stiff and comfy and quiet. I wanted them for over a year. Thank you!!
Parker Barrel Chairs
Bison processed the order and shipped…
Bison processed the order and shipped it super fast.
What Was Promised
The chairs we purchased were what was described and delivered when stated. After assembling, which was not mentioned, only one lock washer was missing and one chair has the slightest of wobbles. Overall, we got what we paid for.
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