BriteCo Reviews 52

Just got Cancellation insurance from them and it appears that they exclude almost every reason to cancel a wedding from coverage. Absolute waste of money.

I travel a lot for work and was worried about my jewelry being covered abroad. There’s worldwide coverage is standard so I don't have to call and update them everytime I leave the country.

i had a specific question about the security alarm endorsement on my policy and called their support...i spoke to a real person immediately who was knowledgeable and friendly.

After comparing quotes from three different providers, this business was the clear winner. I am saving a significant amount of money and actually getting better coverage than my previous plan.

Briteco made insuring my jewelry simple and stress free. The signup process was quick and the rates were fair and when I had a question so their support team was responsive and helpful. Great peace of mind knowing my pieces are on safe hand.

UPDATED: I have an existing policy with them for several pieces, and the website seemed unwilling to let me add pieces to my policy. BriteCo contacted me and was able to add the pieces manually. Very happy with their customer service.

Sheena from BriteCo did a great job of following up with me and quickly resolving a billing question I had. Thank you!

Sheena truly advocated for us - she made me go from very unsatisfied with BriteCo’s processes to becoming a believer again. While BriteCo needs to change their processes to avoid crucial mistakes for clients, their people make it worth it!

My experience with BriteCo has been awesome. I called in with a question and the rep was really friendly!

Great efficient and friendly service.

BriteCo canceled my policy twice without a clear explanation. Only after I requested details under state law did they say my appraisal had “material discrepancies,” though the information was consistent. They also claimed I was barred from reapplying but never included that in the cancellation notice, only in fine-term.

After my initial trustpilot review outlining my experience, I was assisted in getting a policy but for less than half of what my rings appraisal came with. They were quick to respond and follow through after that.

I was recommended to work with Brite Co from a friend who used them for her engagement ring. After a few questions, I was quickly denied coverage. I chatted with customer service who would not give me a reason why I was denied saying their guidelines are proprietary. I live in a small town, low-to-minimal crime, good income, good job, middle age, no personal crime background, good credit score. Yet still denied and with no explanation. I'm appalled.

Really great customer service from Stephanie and Dustin in providing me a quote for my wedding. They answered all my questions and were incredibly kind throughout. I've been stressed about the idea of something causing us to cancel our wedding and losing so much money due to overly strict vendor contracts. BriteCo is the ONLY insurance I found that understands the importance of covering an event like this. I'm not able to speak about their policy claim experience and I hope I never have to find out.

Stephanie is great to work with, always responsive, and always helpful!

I wanted to update my name. The chat is very easy to use. Stephanie updated my name within a few hours. I couldn't ask for better service. Thanks!

Tiffany at network adjusters was so quick with responses! i had a great experience!

Stephanie was awesome and talked me through my hiccup, saved the day!!! Learned something new!

I LOVE working with BriteCo. As an agent of 13 years, I have been doing this for quite some time and I have never worked with a carrier that is so quick to respond. If you need something done they do it right then and there. The premiums are fantastic as well for my clients and the commissions are great for me! I get to save my clients money, give them amazing coverage (seriously soooo much better coverage then if I were to just add the jewelry to their home policy), AND I make more money. WIN, WIN, WIN baby! Thank you BriteCo and thank you to all of their agents for being the best!

Sheena was so very helpful! She was prompt in a reply to me and put my mind at ease on my concerns in regard to the Security Alarm Endorsement. There was not days delay on a reply from her and I could actually FEEL her smile! Thanks so much!