Super Reviews 453

James R. was an excellent appliance repair technician. He was knowledgeable, skilled, fast, courteous, and caring. Not only did he move effectively and kindly through the entire process, but he spent... See more

Usman was amazing patient and very professional. He came to my home 2 visits 1st time I didn’t have enough funds to cover charge I texted him 3 days later to have him come back and he came ahead of sc... See more

Finding a technician on the weekend is usually very expensive. The price was better than average. Parts ordered and he will be back Monday! Marco was professional, friendly and discussed what happened... See more

Paul did an absolutely amazing job repairing my dishwasher. From the moment he arrived, it was clear he’s not only highly skilled but also ethical and trustworthy. He took the time to thoroughly asses... See more

We have been using this home warranty company for over 5 years now. We are very happy with the management and service provided. They process the claim efficiently. They also offer maintenance services... See more

Stephen was prompt, professional, and extremely knowledgeable. He quickly diagnosed the issue with our dryer and had it working again in no time. He explained everything clearly and made sure we under... See more

Communication from company and my Tech was great and timely from beginning to end with the exception of the change to the later window. I wasn't proactively notified, just found out when texting with... See more

Terrible experience with our Washing Machine. Went 3 out of the last 9 months without it due to lack of communication with the contractors, and all around poor customer service. Asked to speak to... See more

Alexander’s service was great but The website didn’t let me know what the standard service price was. It only said what the service call amount was, which usually goes toward the service at most place... See more

I have to say, the company has really improved. I’ve been a customer since 2022 and went 11 months without needing to file a claim. Recently, however, we had several claims, and I was impressed with h... See more

Corey was my technician and he was amazing! He made calls to the manufacturer and told me exactly what I needed to say / ask whenever I am able to get a hold of them. I have a home warranty but th... See more

He took great care in explaining all the options and explained in detail and showed what what the problem was with the dishwasher! He then explained what needed to be done! He communicated clearly! H... See more

Dealing with Puls was very easy and convenient, and I could get an appointment quicker than some of the other services. The technician they dispatched, Rafael, was outstanding. He quickly diagnosed... See more

Very disappointing experience with Hello Super. My HVAC claim was approved on November 25, but the unit has still not been replaced. We have been left without reliable heat during cold weather, w... See more

Borys came day 1. Prompt, congenial, and professional. Diagnosed the bad motor in minutes. Ordered the part and had installed it promptly the next day. I couldn’t be more satisfied, and cannot overs... See more

Jose was great! Showed up on t>me, was honest about repairs and work needed, respectful of the space and thoroughly explained how to maintain the washing machine going forward. No sales pressure dur... See more

Brian was very helpful and informative while trying to resolve an issue with our dishwasher. Excellent customer service and he was very transparent about the pros and cons of fixing our very old dishw... See more

Keep hiring knowledgeable and thorough techs like Isaka. We couldn’t be more pleased with our repair in such a timely manner. And because it was a refrigerator failure, you moved our repair call up... See more

Awesome! I tried to find someone on Nextdoor Neighbor but they were all very slow to respond. One gentleman from Sager, suggested he could come out but I would have to pay double since it was the wee... See more

They were fast to reply and send a tech out to me….Technician was prompt, polite and professional. Explained everything, found the cause of the problem, and had the new parts in his car. Waited patien... See more

Booked and paid for a cleaning. They confirmed via email. They then sent my job to a different company. Then that company sent an email saying they were sending it to yet another company, all without... See more

Mauro was on time, communicative and knowledgeable about our issue with our dryer. He gave us options and subject matter expertise. He took pictures of before and after to show us what the issues were... See more

Niyaz was awesome, told me the honest truth about the washer unit, helped me to decide on my next step and that replacing the unit would be the best decision. He cleaned up and was very friendly. I de... See more

The company was quick to respond to my last minute request for appointment, and sent out a tech by 2pm. My tech Hector diagnosed and fixed my dryer problem in like 15 minutes I'm super grateful 🙏 no... See more

Jason was prompt, diagnosed the problem quickly, gave me the information to make the repair, emailed me the estimate, waited for me to pay half, and told me he would order the part, and left. He was... See more

Awful experience – slow, unresponsive, and frustrating I rarely leave reviews, but my experience with Super Home Warranty has been bad enough that I feel compelled to warn others. Commun... See more

Puls overcharges, period. I had a simple repair — $50 original manufacturer replacement part (based on call to manufacturer as well as 4 part suppliers online) — that tool the technician 20 minutes to... See more

Jesus really worked hard to find a solution for my dryer. In the end, it wasn’t able to be fixed, but I am confident that there were no other solutions available given the effort he put into it. Hig... See more

I have been very happy with Hello Super home warrantee. My realtor recommended this and the seller paid for the first year. I renewed after that. The service providers they sent were knowledgeable a... See more

Amye was punctual, very knowledgeable and honest. Got our dryer working quickly. We just moved and garage is full of stuff and our washer dryer are in the garage, she didn’t mind working in such tight... See more

Ruben came in, checked the washer and fixed an issue I was having and advised on another issue that isn’t washer related. He ran several cycles to make sure it wasn’t leaking and that it’s good to use... See more

Paul said that he could fix my washing machine. And he explained to me all the reasons why. He’s very interesting knowledgeable and educated. Today my washing machine is running better than ever. I hi... See more

Avoid SUPER! My experience has been extremely disappointing. Every time I submitted a ticket, it took weeks for anyone to respond. For carpet cleaning, they sent a restoration company that charged... See more

Artem was willing to come late same day, professional, figured out the problem with my washer quickly, offered ideas for fixing or replacement! Wonderful service! Thank you!

We have had Super Home Warranty since we bought our home in 2019. In those six years we have had numerous service requests and never had a negative experience. Communication is always great from start... See more

Puls immediately set up a next day repair call. The technician was very knowledgeable and explained as he quickly assessed and discovered the issue. He set to resolving the problem and stayed to check... See more

I submitted a warranty request for my sprinkler system. The company that was assigned didn’t come to my house. The technician called me and asked what the issue was. I sent pictures and he said oh tha... See more

I’ve had Super for five years and would have written a better review in the beginning. Now I suspect Super likely engages in fraudulent practices to reduce its payments. This year -for the fifth year... See more

The technician reached out to me and helped me diagnose the problem before his arrival so he could order parts, which was super convenient and made the visit go a lot quicker. I would highly recommend... See more

Our technician Gary was absolutely incredible. Was very knowledgeable and fixed our dryer quickly! Very kind and and friendly. Only downside was the way the link payment works. Kind of a hassle to... See more

Super Home Warranty is the bottom of the barrel, they like to prolong expensive service jobs in hope that you will give up and have a third party make the repairs and you pay for it yourse... See more