Cake Box Reviews 52,699

Soft, mouth-melting eggless cakes that win hearts across every age group 🤍 A blessing to have Cake Box nearby so we can order, relish and make our tastebuds happy any time. From birthdays to annive... See more

Amazing! Have been using cake box for over a year now, between birthday cakes, cupcakes & individual slices for a wee treat - nothing has disappointed. Thank you so much, you can tell how much hard wo... See more

Very easy to order, delivered on time and well packaged. I wouldn't hesitate to recommend Cakebox to anyone. I ordered an Oreo cake for a special family birthday and it was divine! So light, tasty and... See more

Ordered the Strawberry Chocolate Curls Square cake from Cake Box for my daughter’s 4th birthday and it was absolutely amazing! The cake was super delicious, fresh, and perfectly balanced in flavor. I... See more

Second year running ive ordered my daughters birthday cake from cakebox.. & both wer fantastic. Very happy with them. Fresh attractive & tasty. My daughter was really happy with her cake we all wer. T... See more

I ordered cupcakes for my daughter's party. It saved me from having to awkwardly cut a cake into similar sizes. Her friends all loved it! They were individually wrapped which was such a good touch b... See more

I ordered a birthday cake on 30th December for my mum’s birthday celebration on 31st! I was slightly worried that I had left it too late for them to do the piping etc as It was quite a big cake, but I... See more

Very professional and friendly service, many thanks to Momna ( sorry if I've misspelled her name) who was accommodating especially because it was a last minute order on the day. I got the cake for my... See more

Got me out of trouble after other company let me down as couldn’t deliver nominated day or day after, due to DPD driver shortages when a bit of snow hit Birmingham. Ordered in morning and asked for in... See more

Needed a cake the next day and they nailed it, wasn’t even a rush for them as that's what they offer! The egg-free part wasn’t something that appealed to me personally, I like my cake, and was a... See more

These assorted chocolate cupcakes from Cake Box are a chocolate lover’s dream! Each one had its own unique flavor and topping, and they were all incredibly moist, rich, and beautifully decorated. You... See more

Ordered the black Forrest chocolate cake for my partner’s 30 and everyone love it cake was beautifully made very light and fresh. Ordered the night before and was ready the following morning. Would de... See more

I originally ordered a cake from a different company, but there were problems and the delivery never arrived. Thank goodness for Cake Box, click and collect in an hour. Not only did you save my sons b... See more

Reluctant to use Eltham as we always bought from Welling before this branch opened up. Have bought individuals before but was worried about a whole cake online. The cake was beautiful, inside and out.... See more

Strawberry had mould on them (white hairy fungus, send pictures over and informed the shop but was not offered a refund which was very disappointing. I have been ordering from cake box for many years... See more

We ordered a beautiful 18" x 18" Coco Berry Platter cake for our company's 75th anniversary celebration, which provides 81 portions. The presentation had the 'WoW' factor, the cake itself was so ligh... See more

Fabulous. Photo cake ordered, contacted me as issue with photo but resolved easily - just resent it. Cake was so well received & delicious - 60th birthday. Ready for collection on time. Friendly ser... See more

I ordered two cakes online (Glazed Berry Naked Cake with Nutella and Naked Berry Crown) and collected from the Melton Road, Leicester store where the staff were friendly and helpful as always. Both ca... See more

I ordered birthday cupcakes for my daughter last year. I chose the cakes but they sent different ones. I tried contacting them several times to complain but I got no response. SO BEWARE, there is no c... See more

I ordered two of the large square Oreo birthday cakes after getting them home. They was all on top of one another where the cream was not whipped correctly like two square piles of slop. Absolutely di... See more

I tried several times to order a baby shower cake ,your website is an absolute joke,it just does not work ,then visited your store in Worthing to place an order as was told I can only order online ,y... See more

So easy to browse and order online. Cake arrived on time in perfect condition, looking beautiful. Delivery driver was courteous and polite. Only suggestions; it would be helpful if it was clearly mark... See more

Family didn't personally like it but birthday boy which was my son loved it. Soft chocolate cake but not decadent like a chocolate cake should be and service when picking up was also like 2.5 stars ou... See more

We had ordered a birthday cake for my daughter, looked amazing, tasted great. It was on online order, easy to order but the only thing which i did not like is i haven't received a confirmation emai... See more

Not that chocolaty and orange infusion was also low! Decoration as shown on picture was much better than actual one! Instead of chocolate moulded oranges if real orange slices were coated with chocola... See more

Left a layer of plastic in the cake refused to get any money back also refused to take responsibility even after provided with photo evidence emailed the company they said nothing to do with them to t... See more

The cake taste was awful and disgusting,smell and taste owen smoke,,you feel sick when you eat.The cream between the layers has no even touch of mango cream as was described on the website.Absolutrl... See more

I ordered the Nutty Pistachio Tiramisu cake. There were no pistachios on it and it definitely did not taste anything like Tiramisu. I was extremely disappointed. I have ordered many cakes from Cake... See more

What was supposed to be a special birthday cake ended up very disappointing. Writing was illegible, cake looked nothing like what was advertised and tasted so bland. Very upset, should've just paid fo... See more

Our daughter really dislikes most birthday cakes & we struggled for years to get something that wasn’t just for everyone else to enjoy but since we found the cakes from the cake box she has thoroughly... See more

Cake felt soggy in the middle but had nice flavour apart from the cream around the cake it taste funny,almost off taste. They Called 3 hours before my delivery with a problem on there end we had t... See more

Dry absolutely tasteless cake. It was made in rush. We requested the order to be collected at 11.00 am. Was not ready. Lady on Counter also asked to pay 10 pence for the bag. This is really embarrassi... See more

On my way home, I decided to order a cake for my daughter’s birthday. The staff at Cake Box Romford Liberty and Romford South St were incredibly welcoming. Thida from Combodia truly made my day with... See more

Really friendly, hardworking, knowledgeable staff. Brilliant variety of cakes to choose from and, oh my goodness they are absolutely out of this world!! Nothing like a shop-bought cake at all. Light a... See more

I ordered a cake and 2 balloons 5 days before the event,but when I was collecting the order they told me they don’t have balloons,I was very upset and disappointed as the order was made in advance... See more

We ordered a football pitch cake for my 6-year-old, and it was absolutely perfect! The design was bright, detailed, and exactly what a young football fan would love. My child was so excited when he s... See more

Despite getting a text that my cake was ready to collect the cake was not ready to collect. They then realised they had made the wrong cake and got another one ready, they were lucky they had another... See more

Good quality cake, looks good. But could have been more organised. I sent in the photo to be printed with the online request about 2 weeks before collection date, but got a phone call and urgent email... See more

Absolutely loved the cake from Cake Box! The cake was not only beautiful but they also kindly let me change the colour to suit the exact style I wanted, which I really appreciated. It tasted amazing... See more

Yes its a very Good service...I booked a cake via online with the perticular design & size & within the timeline it was delivered to the correct venue..So cake very delicious.I am highly recommended i... See more