Cutter and Squidge Reviews 754

Loved the selection of products. I had so many issues trying to check out though! The website kept refreshing and saying a problem keeps occurring. It took almost an hour just to check out. However I’... See more

Website looks great .. detailed descriptions of cakes available and ingredients listed, including allergens. Choice of delivery options. Page kept reloading so I had to wait to place order. Probably... See more

What a fantastic company with brilliant customer service. I only discovered on the weekend that a box of the cutter and squidge delectable goodies had not reached their intended destination at Christ... See more

This is my 3rd time ordering this same cake from Cutter and Squidge. Each time as a treat for my daughter and me. We can’t eat dairy - but love chocolate. This vegan chocolate fudge cake tastes like i... See more

Website easy to navigate and order. Delivered on the date I requested. Very well packaged so the cake arrived in tact and defrosted perfectly for the party. I ordered the vegan chocolate and caramel c... See more

Ordered a cake for my wife's birthday as a surprise. After spending most of her birthday standing in a field watching our kids play football, she was delighted when we brought out the Chocolate Squidg... See more

I was at a total loss trying to find the perfect gift for our daughter and grandchildren for Christmas. Thank heavens I came upon your website! I was extremely impressed by the choice of beautiful... See more

Used to love C&S. Emailed them as they has mislabelled a hamper vegan which i very nearly ordered but spotted some items were not. To be clear, this is a pretty big deal when gifting. Emailed them... See more

Highly recommended this company! The cake was gorgeous to look at and tasted incredible!! When there was a slight hiccup with delivery (DPD’s fault, not C&S!) where DPD failed, Cutter & Squidge absol... See more

I've always had a fantastic service from Cutter and Squidge. Several cakes and birthday treats later for friends and family there hasn't been one single negative comment. One of these even went to a s... See more

Only great things to say about the Cutter & Squidge Team! I first discovered them when a box of their delicious brownies was gifted to me. The flavours are divine and they offer a great selection... See more

I would highly recommend Cutter and Squidge cakes. I contacted them based on recommendation from a friend who has bought their cakes numerous times. The Tiramasu cake I ordered for my son’s 30th birth... See more

Very disappointed with service .ordered an afternoon tea package for my son in London .Needed to change delivery time and did so within time period .despite requesting delivery reschedule this did not... See more

Just placed my second gift order from this fab company. My mother in law was delighted with her tea for two gift and said the cakes & scones were just yummy! I have recommended to friends as they ha... See more

I ordered the Lemon and Blueberry cheesecake. The cake I received didn’t look anything like the image online. I bought the same cake last year and understand that they would want to change the cake sl... See more

Absolutely Disgusting Vile Smell, So Tiny for a cake which was meant for a special occasion, Absolute RIP OFF So Upset, no customer service, had to Bin It 🤢🤮🤮🤮🤮 Sorry but wouldn't give it to a s... See more

We ordered some brownies as a gift and there was an issue with delivery, where it said the brownies were delivered when they actually weren’t. Miche from the cutter and squidge team was so amazing wit... See more

Very sad. We ordered a cake for my mother’s 80th birthday in the New Forest, paying extra for a delivery between 9am and 12am, which never arrived. No nobody answers the phone , feels like I’ve been s... See more

We received a wonderful gift box of vegan brownies from Cutter & Squidge and were genuinely impressed. The chocolate quality was excellent, the packaging beautiful, and of course everything was cruel... See more

Ordered a cake that was delivered to the wrong address. The company took full responsibility and refunded a small item that was missing from the parcel. They then also made a gesture of goodwill whi... See more

My order due to be delivered 24th December never arrived. Emails are answered by an unhelpful AI bot. Wish I had read these review before ordering as if it does turn up it will probably be expired. Im... See more

I was gifted an afternoon tea by a friend which was a nice surprise and much appreciated. It was well presented and all looked very nice. However, having now had the tea, I wouldn’t buy it again mysel... See more

STAY AWAY FROM THIS COMPANY THEY ARE SCAMMERS !! I placed an order and paid for delivery to be between 8am-12 and it had still not arrived. I have tried to call and been sat on the phone for over half... See more

I placed an order as a birthday present for a close friend, nominating a delivery date of 4th November. The company acknowledged and confirmed that it had been booked in. On the 5th November their... See more

Overpriced for what it is and the delivery process is not great. They just left the package next to the door despite that the person was at home. Didn’t call the door or phone, I needed to follow up... See more

For the second time out of 3 orders, the hamper arrived with a best-before date that expired before its intended use. eg if a Christmas hamper says "Happy Christmas" then it's likely you'll be giving... See more

Was sent the chocolate fudge cake as a gift from my friend in Malaysia for my birthday. So greatful to my friend for her kindness but so saddened by how much she paid for something i could have picked... See more

Sent brownies as a gift and was disappointed to hear from the recipient that they were dated 24th December. Contacted customer service who said that up to 7 days includes the delivery day. Really,... See more

Confusing: limited space to give key information, e.g. delivery information; no 'hotel' option on delivery location drop down. Price of 'personalising' disc went up during transaction (or wrong price... See more

Terrible service. Whomever answered the phone made it clear my delivery refusal by a hospital maternity unit was not their problem‼️ There was nothing that jumped out while filling in the delivery add... See more

3rd time they have failed to deliver on chosen date. 3 different addresses so they're not reliable and certainly cannot handle nationwide delivery. Todays delivery was supposed to make up for the last... See more

I ordered the Chocolate Fudge Cake and the Taster Cake for my partner’s birthday. They were stunning cakes. Delicious and absolutely value for money. But most impressive was their customer s... See more

Your options are just amazing! My only struggle was the website glitching sometimes, scrolling up and down. If I could recommend something: please make it so we can customize our own boxes, it woul... See more

Product ordered for birthday party only not to arrive. Lots of disappointed faces including little ones totally spoiling the party. Never got confirmation that delivery wasn’t going to happen until fa... See more

I always order cake from Cutter and Squidge and last week I had a slight issue with my order being delivered a day earlier than the requested day. Rebekah, so kindly, gave me a refund / credit... See more

After reading recent reviews of Cutter & Squidge, I was slightly apprehensive about receiving my order. However, I was pleasantly surprised. The Mother’s Day Cake was lovely, flavours were great an... See more

Fantastic customer service!! I had a little technical issue with my order, within minutes of me ringing it had been sorted out and followed up with an email. Refreshing to deal with actual p... See more

Tried to order a present for friends, but the app took an age to load and then took the money from my PayPal but the confirmation page never opened, just went back to the order page. Had a notif... See more

The Diwali Selection Box that I ordered arrived on the 21st October and had a shelf life of 2 days with an expiry date of 23rd October. I have just rang customer services now and the lady I spoke to... See more

It was my husband birthday and I was out of the country so after going through the pictures on Instagram and the website I placed the order for a chocolate fudge cake and oh boy the cake was beyond... See more

Our cake was not delivered on the nominated day and no notification was given until I had to chased up the company. After emailing they said I only could have a gift receipt or new cake next day (whic... See more

I have ordered the brownies for clients previously which all arrived on the dates we selected and we heard they were very yummy! There was an issue with my order pulling through from the website... See more

We had the 24 piece mini biskies box for about £40 incl shipping and we were thoroughly disappointed with the bland flavour of each biscuit as well as the disappointing size. Definitely expected more... See more

Read to the end… Ordered a Squidge Selection Box for my husband’s birthday, but there was a small issue with the order (disappointing moment!)… But the team sorted it straight away. They... See more