Echt Apparel Reviews 18,856

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the brand's products, highlighting their excellent quality and the comfortable, breathable fabrics. Many have owned items for several years, praising their durability, top-notch craftsmanship, and timeless styles. People also appreciate the fast and correct delivery service, often receiving their orders promptly with timely updates. However, opinions on the order process are mixed. While some find it easy and appreciate features like free delivery for orders above a certain amount and the "buy now, pay later" option, others have encountered issues with the return policy. Some consumers have experienced difficulties exchanging items, especially sale items, and have expressed concerns about sizing inconsistencies.

Based on these reviews

Rated 5 out of 5 stars

Echt is a solid choice for stylish, functional activewear, especially if you catch a sale. Own a few items from Echt and have never been disappointed. ✅ Comfortable, breathable fabrics ✅ Fast... See more

Rated 5 out of 5 stars

I can’t say enough good things about Echt. The customer service is truly exceptional—the best I’ve ever experienced anywhere. Every interaction has been warm, helpful, and professional, and you ca... See more

Rated 5 out of 5 stars

My new shorts are so comfy and fit perfect. The material is soft and the length 6”is perfect for me being in my 40’s but still want to look nice. Delivery came the following day with many updates on... See more

Rated 5 out of 5 stars

I use website for shopping sportswear mainly. I know that there are many other clothes, but sportswear here is of very high quality. They grant you free delivery for orders above 99 dollars, plus, if... See more

Company replied

Rated 5 out of 5 stars

I live and breathe your brand. Quality is absolutely amazing ! I’ve done multiple posts on my social media and tagged echt as I love all the styling and how well everyone fits me! I’ve had lots of mes... See more

Rated 5 out of 5 stars

Website was easy to navigate through. Fast and correct delivery of items purchased. Love my new leggings that give a soft feel while also giving a perfect subtle compression.

Rated 5 out of 5 stars

Online shopping is good for me as I don’t live in the city and the quality of the materials is super good! I have a pair of tights that I’ve owned for nearly 3 years and they’re still going strong! My... See more

Rated 5 out of 5 stars

firstly the quality of the jumpers and leggins are SUPER DUPER GOOD. i have never felt so comfortable in clothing in my life! i wear your jumpers religiously and i adore all the colours and patterns y... See more

Rated 5 out of 5 stars

Orders are dispatched quickly, packaged well, items are true to size and fit for purpose. I like the comfortable and easu care aspect of all the active wear items. My only complaint is for over 12 mon... See more

Rated 5 out of 5 stars

Really impressed with this brand. The quality is great, everything feels comfortable, and you can tell they actually think about the people who train in their gear. Overall it just feels like a brand... See more

Rated 5 out of 5 stars

I just got my order and I immediately tried it on and omg! So comfortable! The unitard is stretchy, it doesn’t fit super snug like I thought but my partner still finds it sexy on me! The leggings thou... See more

Company replied

Rated 4 out of 5 stars

I love my Top Marks Sweat Pants but unfortunately being quite short they are extremely long. Is there any way you could consider making for shorter petite people at all.

Rated 1 out of 5 stars

Your customer service is appalling. Monique flat-out refused to refund an item my friend tired on for less than a minute, using the excuse that there was a “scent” to justify it. Then you had the auda... See more

Rated 1 out of 5 stars

Used to be good but now just greedy and quality not so good for costly items. Purchased a poorly made windcheater arrived smelling like moth balls and stained, maybe a return from previous buyer and m... See more

Rated 4 out of 5 stars

Exceptional products and excellent return / credit process. I'm obsessed. Edit to update: I was really disappointed about the returns ultimately as they only offer store credit for discounted items.... See more

Rated 1 out of 5 stars

I placed an order yesterday and I accidentally bought wrong size. I been messaging and did everything that the website suggested me to cancel the order. I chatted on their ai chat box which suggested... See more

Rated 1 out of 5 stars

brought a hoodie and t shirts. The hoodie has been washed no more than twice using instructions given! The green hoodie has changed it's colour, it's got different types of light green spots, star... See more

Company replied

Rated 5 out of 5 stars

ECHT has very clear and prompt delivery. I completely rate their clothing as of very high quality which brings me to buy again and again. I love the ECHT sports shorts for gym but I also buy them beca... See more

Company replied

Rated 3 out of 5 stars

We were very excited to receive our package from Echt Apparel, however we were soon disappointed when the sizing wasn't right, with products with tags still on and it original packaging, I attempted t... See more

Rated 1 out of 5 stars

This company has change so much. They used to be so good and more recently they have turned into a rip off. I’ve always supported and brought off them and have always been a 2 xl and then I brought a... See more

Rated 4 out of 5 stars

I always love the products I buy, however, unfortunately, my favourite leggings have sadly been discontinued - no big issue - these things happen. I purchased a different type in hopes they would be j... See more

Company replied

Rated 3 out of 5 stars

I love their shorts - great fabric and design - especially the Force Knit range. But a major disappointment is the low quality zips they use for the pockets. The don't last long before they break - wi... See more

Rated 1 out of 5 stars

BEWARE! Echt scams their customers! Don’t even bother trying your items on, because apparently that’s enough for them to refuse a refund, completely against ACCC laws and consumer rights. My frie... See more

Rated 1 out of 5 stars

Misleading and dishonest company. Poor customer service team. Has zero care about customer satisfaction only cares about $$ (even at the expense of future $). Currently been in a Fair Trading disput... See more

Rated 1 out of 5 stars

I really wanted to like this company, but honestly, my experience was pretty disappointing. I understand businesses have policies — fair enough — but there was absolutely no discretion or flexibilit... See more

Company replied

Rated 4 out of 5 stars

Have been an Echt customer from the very start, I love your products. I would say though the prices for products have gotten way to expensive and hence why I don't purchase much often as I did back in... See more

Company replied

Rated 5 out of 5 stars

I loveee Echt. The clothing fits like a glove and everything is high quality. I look expensive and beautiful with the textiles and bright colors never fading.

Company replied

Rated 1 out of 5 stars

The item I received was dirty like someone had dribbled down the front of it. Upon emailing the company I received no apology and asked what I would like to happen but given no option but to return th... See more

Rated 1 out of 5 stars

Very bad ecperience! I tried ECHT because I really liked their designs and they were offering 20% off for first-time buyers. After subscribing, I waited for the discount code so I could use it a... See more

Company replied

Rated 5 out of 5 stars

I love the new leggings, crops and tanks available in the pink. Such smooth material, feels like quality and delivery was quick as always

Rated 1 out of 5 stars

Poor customer service. Put couple of items for exchange and they found that due to dog hair( not my fault that I had to try the size before exchange and I have dogs) exchange is not possible and asked... See more

Rated 5 out of 5 stars

It was easy to find the clothing I wanted, delivery couldn’t be faulted it came the next day and I got to enjoy my new leggings for the weekend!

Rated 2 out of 5 stars

I recently ordered two pairs of leggings from ECHT (Etched), one in extra-large (size 14) and one in extra-extra-large. I’m usually a size 12–14, but the extra-large was so small I couldn’t even get... See more

Company replied

Rated 5 out of 5 stars

Great easy ordering, my product arrived in record timing and was perfect, just what I was hoping for and the sizing was spot on. Quality was spot on.

Rated 5 out of 5 stars

Really good stuff, same as they described on website and in photos. Extremely recommended to people. Very warm stuff good in winter. I'm happy with my purchase. 😊

Rated 5 out of 5 stars

I’ve been buying from echt for years now and never once been disappointed with the quality or fit 10/10 gym wear.

Company replied

Rated 5 out of 5 stars

I always wear the echt force knit shorts. They a comfortable, versatile, and look good. Zip pocket make sure I can keep my phone, keys, iPods on me when I work out. You know they are good because t... See more

Rated 5 out of 5 stars

The quality is great, and the items are very comfortable to wear. They fit perfectly and are true to size. The only negative I have is that one of the tops I received has thumb holes and is slightly s... See more

Company replied

Rated 5 out of 5 stars

Very comfortable clothing, texture is buttery-smooth and its stretchy tight, very flexible and lightweight. thank youuu

Rated 2 out of 5 stars

I ordered arise zip comfort thinking it will be padded but it was not. Gym tops or bras should be padded. If I need to wear a bra inside what’s the point ? I liked echt before but this time the leggin... See more

Rated 1 out of 5 stars

I ordered four leggings and a large bra from their website, where my size was listed as available. After my order was processed, they contacted me to say my size was unavailable and offered a refund... See more

Rated 5 out of 5 stars

Have bought soo many things from ECHT and it’s the best quality apparel I own . So comfortable and well designed

Rated 5 out of 5 stars

Everything about the order experience with Echt was smooth and of high quality. I was able to easily access sizing information, navigate through the different items without issue, delivery was fast an... See more

Company replied

Rated 5 out of 5 stars

The product was delivered fast with great communication of location updates throughout. All products have been good quality and as advertised.

Company replied


Company details

  1. #6 of 10 best companies in Activewear Store

About Echt Apparel

Information provided by various external sources

ECHT
Merging performance with the lifestyle, ECHT offers cutting edge designs with the function and durability to go with it. Experience clothing engineered for the modern day athlete.

Contact info

4.1

Great

TrustScore 4 out of 5

19K reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I placed an order yesterday and I…

I placed an order yesterday and I accidentally bought wrong size. I been messaging and did everything that the website suggested me to cancel the order. I chatted on their ai chat box which suggested me to leave message with email address and I did that. On top of that I cancelled that order with in an hour of my purchase from their website and got notification since it's not dispatched yet they can refund me. Now how silly they delivered me the product. And when I emailed them they said I have to take it since it's sale item and they have delivered it coz they forgot to check their email early morning. And they don't do refund on sale items. I m really disappointed with the customer service. Even though it's sale item if customer are not happy they should take it back and I have been trying to contact them from the time I purchased.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

No help and no customer care

This company has change so much. They used to be so good and more recently they have turned into a rip off. I’ve always supported and brought off them and have always been a 2 xl and then I brought a workout shirt in a size 4XL as it looked like a bit of a slimmer fit and the shirt barely fits. I got my mate to try it who are a size L and it barely fits him comfortably. Their sizing guide has changed so much and are no longer made to fit an average gym goer. If looking for good casual gym wear shop else wear. Also their customer service isn’t helpful and they basically tell you you’re wrong and they meet all the standards… sorry we all arnt influencers in today’s society. They then charge you yet another $10 on top of the order to return the items . Will not be recommending here on out and defs not buying from again

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Great fit!

Great fit - the references to whether the fit is true to size or small is really helpful! Thanks very much!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

best quality clothing

best quality clothing and very affordable
purchased flared pants from use and i live in them would love to win a $100 voucher to purchase my mum one aswell

9 January 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed with no exchange policy available

We were very excited to receive our package from Echt Apparel, however we were soon disappointed when the sizing wasn't right, with products with tags still on and it original packaging, I attempted to process and exchange for another size, however this was not offered. I would have thought that an exchange for size only would have been available, more so given that the products were still in new condition with tags on. I now have garments that are not suitable and will need to add extra expense by repurchasing the correct size. I really believe that an exchange of size policy should be available.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

I live and breathe your brand

I live and breathe your brand. Quality is absolutely amazing ! I’ve done multiple posts on my social media and tagged echt as I love all the styling and how well everyone fits me! I’ve had lots of messages asking from friends and followers what size I ordered! I’m Bec Riley on Instagram and Tik Tok if you want to have a look. I’m that passionate about your brand I will always go out of my way to post your gym gear ❤️thankyou for the 5 star service

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed with this brand

Really impressed with this brand. The quality is great, everything feels comfortable, and you can tell they actually think about the people who train in their gear. Overall it just feels like a brand that cares about its community, and that makes all the difference

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Very Disappointed After 5 Years of Loyalty

I’ve been a loyal ECHT customer for five years, and I’m extremely disappointed with how my recent return was handled. I returned two pairs of leggings within the timeframe, yet instead of the refund I requested, I was given a store credit.

When I contacted customer service, the representatives I communicated with — Lehana and Iris — repeatedly told me that my parcel was sent after 14 days. This was frustrating because the return date on my end clearly shows otherwise. Throughout the whole process, I felt blamed rather than understood, and at no point did I feel like my concerns were taken seriously or reviewed fairly.

After years of supporting this brand, this experience has been really disappointing. Because of the way this was handled, I will be seeking advice from consumer authorities to see whether this situation falls under unfair or misleading return practices.

I’m sharing this so other customers are aware of how issues may be handled and in hopes the company improves its customer service and treats loyal customers more fairly instead of just oh money making customers

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Perfect experience

It was easy to find the clothing I wanted, delivery couldn’t be faulted it came the next day and I got to enjoy my new leggings for the weekend!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Used to be good but now just greedy and…

Used to be good but now just greedy and quality not so good for costly items. Purchased a poorly made windcheater arrived smelling like moth balls and stained, maybe a return from previous buyer and mentioned this to appalling customer service and they refuse to take any responsibility saying i need to pay for return postage and they will consider a refund, what a joke! they just lost a loyal customer, will never buy from them again unless they improve, very unlikely! much better stores elsewhere.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Awesome shorts fit

I really like that the shorts have a tight stitching band at the bottom. This means that they don’t ride up my legs when I’m trying to run! Thanks 😊

28 October 2025
Unprompted review

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