Gymshark Reviews 39,721

Products are of great quality, and everything runs smoothly! I ordered at the beginning of December, they gave an extended return period until 2nd February, which is much better than other companie... See more

Delivered quickly. I find the quality of their products varies by item, so it's definitely a bit inconsistent with what you pay. For example, I own a few leggings, tops, and a jacket. The quality of o... See more

Ordered a gift voucher for Christmas. Despite Gymshark investing huge sums into their online systems, when it comes to gift vouchers it amazes me that you can't specify a recipient or schedule the gif... See more

Just starting my running journey and wanted to get some decent clothing. Ordered a few bits in the sale. Evri attempted to deliver once and since then my parcel has been lost. Gymshark customer servic... See more

So glad to have received an email reminding me to use my tier voucher. I was able to grab a January bargain or two, along with a couple of items from the new lines. I got these for my son's birthday i... See more

As per another reviewer, ordered 1 Dec, no delivery. EVRIs fault but sure they’re accountable to no one. Thankfully Gymshark has come back to me today with options for refund or gift card. Just a pity... See more

I’ve really liked the clothes I’ve gotten. I’ve also had two different experiences contacting their customer service agents to fix issues and I’ve found them to be very easy (will change if that chang... See more

So many pieces to pick from and all decent quality. Anyone that complains about shrinking has probably put items in a dryer, these cannot be put in a dryer read the label. Easy to use site and fast de... See more

Good website, easy to navigate, everything I’ve purchased has been quite thick and hard wearing so good quality . Delivery has always been a few days after order has been confirmed and usually aro... See more

Stealing bastards! I returned my entire order after having been a loyal customer for 5 years. The quality has gone downhill and therefore I sent the whole thing back to them. They only refunded 131 ou... See more

Please don’t use this company. If you need to return, exchange or refund any item the Customer Service is non-existent. Queries/complaints are simply pinged about between automated ‘BOT’ responses... See more

Gymshark delivered my parcel to somewhere totally random and will not take any responsibility. One insignificant part of the address was missing, but the house name And full post code was there. This... See more

I don't understand how Gymshark can call their joggers oversized, you would expect for large "Oversized" joggers to fit a six foot individual, and okay maybe if I did have longer legs regular joggers... See more

Had a great first experience ordering from Gymshark for my son’s birthday. I’d ordered the wrong sizes (still picturing him smaller than the giant 16-year-old he is now 🥲), but the return and exchan... See more

Faulty item sent. Drawstring stitched inside waistband. Customer support absolutely useless. I was advised by 2 separate people this is not a fault or defect. Merely different elasticity between... See more

I have ordered about 10 different things in the last 6 months. Always very fast delivery. If any problems with order always quickly resolved. Great quality. Only thing I would change, slightly less v... See more

Ordered through the app, lots of choice & easy to navigate. Also an in app discount code which was brilliant making my basket cheaper! Placed an order Sunday morning saying next day delivery if... See more

I ordered some items for my boyfriend’s Christmas present and added in some shorts for myself. We then went away to Thailand and I found some better shorts for cheaper. Upon trying to return the unope... See more

I've ordered items on black Friday on the 28th November. Evri,as chosen by the company carrier, failed to deliver on the 9th of December. Delivery status has not been updated since. Gymshark customer... See more

I ordered a black sports bra, but received a blue one of a different style. I contacted their customer service and they responded within 20 minutes, and had the replacement sent out within a few hours... See more

Love the trousers/pants if you are American But I’m a man I don’t know about ironing certain materials So with my 1st pair that I got I made that discovery as I melted a massive hole in them... See more

Delivery was next day (paid for standard) and the items fit beautifully so size guide was on point. Cant recommend the high impact alpha sports bra enough for running (or even just gym), it cups well... See more

I have still not received my parcel Updated on 1st January. I contacted Gymshark who followed up in my order. This had been lost by the courier company. Gymshark replaced the lost items which were i... See more

I love how fast my order always arrives, I’m long time customer and during these years just had problem one time,the customer service was really helpful and the problem was resolved right away. The... See more

Would give 0 stars if that were an option. I ordered items for myself and my family for Christmas and they never arrived. There was no proof of delivery, and I was given different “delivery times” via... See more

Although my order was delayed I was kept up to date via email about the delay and expected new delivery date. Before it was delivered I saw some new reviews were poor and began to think my equipment m... See more

2/3 items are not good. Bought a pair of leggings and it's see through. You immediately see the underwear underneath, super awkward. Next to that the strap of the sports bra keeps getting loos... See more

Bought leggings reduced but they were too small. Really easy system to arrange a free return and exchange for bigger size and although leggings had increased to original full price Gymshark honoured t... See more

Appalling Service! Ordered on 1st December to be finally told on 19th items out of stock! No communication until I tried to get in touch, no human interaction, only chat bot until I finally got an... See more

Products ok, but found returns to be really challenging and not much help from customer services. First return thankfully was an order placed with Klarna so they dealt with the issues but it was never... See more

Attempted to exchange items. Sent product back over a month ago and still waiting on the exchange. Pretty impossible to make direct contact with Gymshark as everything goes through bots or automated q... See more

Usually never have a problem with the clothes, easily best gym brand out there for aesthetics and just over all gym use. However gymshark please get rid of Evri as your courier. They are the WORST cou... See more

Utter garbage, goods didn’t arrive via the imposed courier Evri (if I’d known that was the only option I would never have ordered from GS). Please change any titles from Customer Service to Customer r... See more

Great products for the gym and selection available with different fits and colours which you usually don’t find elsewhere. Ordering is really easy, delivery is fast (and usually free!) plus customer s... See more

Ordered three T-shirts (two the same). Didn’t open parcel immediately as hiding Christmas presents from teens. When I opened the parcel only two had arrived. Customer service told me that because I... See more

Order was lost during delivery. Gymshark did however respond, however all items were out of stock and they couldn’t send replacement items meaning the order having to be refunded which isn’t good just... See more

Terrible customer support. The website crashed at the beginning of the Black Friday sale. Bought an item, was emailed two weeks after to say that it was out of stock. Bought another item and still hav... See more

First time buying with gymshark as a secret Santa present never again ordered on the first doesn’t even say it’s processed yet but they’ve taken the money like everyone else gone through the chat bot... See more

Returns issues.... Placed quite a large order for coordinating kit in multiple sizes, and ended up returning the lot, as although some bits fitted ok, I couldn't make up the full outfits I wante... See more

Absolutely terrible service from start to finish.. I mistakenly ordered a large joggers instead of medium… difficult process in sending them back and 6 weeks later still haven’t had my refund despite... See more